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-   -   CX Staff travel the worst? (https://www.pprune.org/fragrant-harbour/465226-cx-staff-travel-worst.html)

etops777 6th Oct 2011 01:41

At EK only the kids of the Capt are allowed in J.

treboryelk 6th Oct 2011 03:12

CX in SFO were just chalk and cheese compared to hkg recently. Banter at check in, seats together, no drama.....it will never catch on.

Hong Kong for me demands a self brief to try and stay cool, calm and collected before check in but the pricks have a 90 % success rate of really pissing me off.

Thank you to all the cx outports and staff of other airlines who have been awesome over the years

. I now understand why a skipper left a check in attendant staff traveller in LA for her 3rd night rather than give her J1.....seemed harsh at the time but he was a long time commuter and what goes around comes around.

Can we change this? It can't be that difficult to bypass BN and change the whole show!

The Wraith 6th Oct 2011 03:45

It is a combination of BN's incompetence and Hong Kong CX Staff Travel ground staff's complete lack of humanity and empathy....and ability to think outside the box.....that is to blame. I can't see either of those things ever changing.
Same team, same dream.....ring ring....2747? Pass me another cold one, Love....:ok:

Bob Hawke 6th Oct 2011 05:52

Bravo to the skipper who refused the jumpseat. I think more of it should happen, they aren't going to change ,so givem what they dish out. It's all part of the dream team.

nitpicker330 6th Oct 2011 10:34

Wraith......Yes mate you didn't mention remuneration, I did to point out why CX managers expect us to go the extra mile into those Typhoons you mentioned. They think we are well enough paid to do the job they want each and every time they want it.
Staff travel according to them is a privilege they "give" to us as a token........

The Wraith 6th Oct 2011 12:06

Nitpicker,
Fair enough, I see your point, and you are correct. And I have no problem with the remuneration in fact.
But I do have a problem with staff travel, perk or not, because it is badly run and operated, and staff are treated like crap.....those same staff who the company like to call "Team" and whom they expect to help when they have a problem.
The most frustrating thing is that it is easily remedied...lesser companies than ours manage to run admirable staff travel schemes. Our problem is that we have the utterly useless and inept BN in charge, and a group of ground staff who wouldn't know empathy and compassion if they fell over it. The pox on them both!!

nitpicker330 7th Oct 2011 07:21

Agreed :ok:

Flying Belgian 24th Oct 2011 09:11

Non-reving with CX at LHR = my worst experience in 11 years of non-reving.

Spent two horrible days in LHR, was never helped, we were clearly NOT welcome as non-CX staff with ZEDs.

BA staff travel was thousands miles ahead, a real colleague spirit, they REALLY try to help you out, and their electronic listing and check-in is easy. :ok:

CX terribly disappointed me that day... :*

freightdoggiedog 24th Oct 2011 09:39

Flyingbelgian, as a CX pilot I'm truly sorry to hear that (but not surprised). For whatever it's worth, sadly we CX staff are also treated better by other airlines (notably BA, bless'em) than we are as staff travelers on our own airline.

There are several good aspects to CX but the unfriendly staff travel "benefit" is not one of them. Unfortunately, the single-minded CX focus on the full-fare passenger often seems to come to the detriment of treating non-revenue staff decently.

In the long run I believe this is actually detrimental to the airline's bottom line, as it spreads ill-will towards CX amongst people in the industry (and amongst CX crew), but what do I know.

Tot ziens

Bob Hawke 24th Oct 2011 11:58

What's good will? It never appears in the OM A, not even once, so I guess it will never appear in any other document or policy.

D-ENIM 24th Oct 2011 12:26

Awful staff travel is as ingrained to Cathay corporate culture as mutual one-upmanship, Judas Kiss colleagues, trans-mutating employment contracts, and Divide et Impera Modus Operandi. Reminds me, I wanna puke! :yuk:

spleener 24th Oct 2011 14:53

I've been so, err let's call it "disappointed", by CX stuff travel over the past few years, that frankly I don't bother any more unless it is FOC confirmed.
I just hit the plastic and accept my preferred traveller status with the opposition. The expensive option?-yes. The satisfaction and experience?
- PRICELESS!:ok:

eskimopilot 28th Oct 2011 01:58

I will be bringing my family to OZ and was looking to return to the US through HKG. I might need to use a ZED ticket on CX PER-HKG mid January 2012. The banter here certainly doesn't give me a good feeling about it. Can anyone give me some information on what loads in January might look like and any inside advice would be appreciated.
Thanks.

AAIGUY 28th Oct 2011 02:48

Likely VERY high due to Chinese New Year and back to school traffic.
I wouldn't even dream of using CX staff travel in Jan

DUSKY DOG 28th Oct 2011 07:46

Its called intimidation to keep crews in their place.
An unwanted burden to the airline
the more you degrade the profesion the less money the managers need to give you.:=

joebanana 28th Oct 2011 07:53

At risk of inviting a flaming, your point would be better made if you had spelled profession correctly!

Captain Dart 29th Oct 2011 06:21

I think it was an attempt at irony, but I wonder if he can spell 'pilot'?

boocs 29th Oct 2011 06:53

No staff travel to Oz for the next few days.....

Qantas grounds all flights

b.

pizwee747 14th Nov 2012 10:50

Hear that CX have sacked the latest LHR Airport Manager for "travelling in F without authorisation". Company is run by incompetents.

DUSKY DOG 14th Nov 2012 23:30

Traveled on Delta and Hawaiian last month, with fantastic service, automatic up-grade on Hawaiian with the best meal I have had in a long time.
All sub-load. All American carriers more than helpful , and very professional YOUNG cabin crew....................
Your loosing it fast CX....................................:ugh:


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