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Yet more evidence that CX is mismanaged

Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

Yet more evidence that CX is mismanaged

Old 6th Jun 2017, 07:40
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What a shame about the once-great airline that I belonged to for 20+ years. But it does have compensations! went to great CX reunion last week in London with about 40 odd other old China Hands! So, we are still a band of brothers if rather dated!
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Old 7th Jun 2017, 00:55
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Originally Posted by wiltshireman
What a shame about the once-great airline that I belonged to for 20+ years. But it does have compensations! went to great CX reunion last week in London with about 40 odd other old China Hands! So, we are still a band of brothers if rather dated!
All good things come to an end. Just like in the military, all the sweet deals eventually go away. It's the nature of the beast. If I can't have that, then nobody is going to. Even the win-win scenarios become lose-lose after the green with jealousy manager gets his hands on it. In fairness, globalist capitalism plays a part too. It's the ugly side of free enterprise, which is still better than socialism, but nonetheless flawed.
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Old 7th Jun 2017, 01:58
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Yes, Socialism, a bit like American diplomacy.
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Old 7th Jun 2017, 03:35
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Globalist Capitalism

Yes yes but it's Globalist Capitalism with "Asian Values"

What this means is we"ll cut cut cut until we have the same cost base as Tony & Tiger air.... Then we just BS to the pax and tell them (and employees) were a "Premium" airline.

BTW, I believe they get #Real FOC's
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Old 7th Jun 2017, 03:43
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Mismanaged ???

Cathay Pacific and Japan Airlines eye cooperation for more flight choices and better fares | South China Morning Post

CX - Jal hold partnership "talks"

This smells of another massive "collusion / Price Fixing" lawsuit on the way..

Just to ad to the 100's of millions (US) that they have lost in this way before. But don't worry, the Hogman is in charge now...
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Old 9th Jun 2017, 10:17
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The latest management buzzword seems to be "proposition".

Well, here's a "proposition". This weeks Union Focus listed 9 resignations from CX. Now I'm sure those figures are just a blip, however resignations at anything like that rate coupled with the Training Ban is just not a sustainable "proposition".

I see much discussion about further engagement with the Company. Perhaps a better "proposition" would be for our hard working union volunteers to take a couple of months off and join the rest of us on the sofa sharing the beer and popcorn watching the Company figure out how they are going to operate an airline with a slow, but steady decline in the number of pilots.

F*cking pilots....
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Old 9th Jun 2017, 10:30
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Mismanagement - You've All got it Wrong

During the last great Crusade when times were tough; no profit, pax way down, unhappy employees, SAR's etc.etc. executive management figured out "exactly" what was wrong and cut a "BIG" cheque to have it fixed...

They dropped huge bucks on a local Ultra High Profile "Feng Shui" man who came in, sacrificed a pig (of which all the big wigs sampled) and who then decided that the "Lions" at the front door were not in the "optimum" position for maximum good luck and had them moved to the position where they are today...

You brushwingers think I'm BS'n don't you ??? Ask around... not 1 iota of BS there... Only here at this finely managed company can this crap happen.....

Last edited by Flex88; 9th Jun 2017 at 22:47.
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Old 18th Jun 2017, 16:50
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ADFUS

“When companies have a crisis situation, how you communicate as a brand may end up being more important than what you do and what actually happened.” CX 101016

Interesting thought; still, doesn't augur well for a company in crisis.
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Old 24th Jun 2017, 02:25
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Yet more evidence that CX is mismanaged

I see the dancing buffoon (video now widely available) still in management office on 3rd floor. That following many managers getting the "Time to Win" flick..
Mismanagement doesn't even begin to describe this..
600 + people loosing their jobs and the Dancing Buffoon stays.
Lordy give me the patience to get through the pestilence and debauchery I am witness to...

Last edited by Flex88; 24th Jun 2017 at 03:28.
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Old 24th Jun 2017, 02:52
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Yet more evidence that CX is mismanaged

Nicely hidden in the text of a NTC yesterday as well as the latest issue of the French hotdog roll is vaguely summarised information (wag the dog)that the the A50 eLogbook (another CX we have an in house "better technology solution" than any other airline in the world) product development has been stopped and thrown into the tip.
Any guesses as to how many 10's of millions of US$ are going down with that familiar flushing sound ???
This is just one more failed (we can do it better) project owned jointly by our eEnabled GMLO (yes, same gent who flushed MILLIONS ++ on his FAILED EFB fiasco and as a result was chosen to run "Project Altitude") and the Director of Engineering + GM Engineering (who BTW are no longer at their desks so in the fine tradition of Swire Management methodology are not answerable for the pile of sh** they leave behind nor the cost).

Some Harvard MBA just has to do their thesis on this so that it gets recorded for the history books as an EPIC failed management story. Marrying your sister for a generation or two can breed better management candidates..
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Old 24th Jun 2017, 03:54
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.....now that last comment IS funny !!
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Old 24th Jun 2017, 04:01
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Originally Posted by Flex88
Yet more evidence that CX is mismanaged

I see the dancing buffoon (video now widely available) still in management office on 3rd floor. That following many managers getting the "Time to Win" flick..
Mismanagement doesn't even begin to describe this..
600 + people loosing their jobs and the Dancing Buffoon stays.
Lordy give me the patience to get through the pestilence and debauchery I am witness to...
The one guy who was making true progress in getting the deplorable Airbus manuals back into a usable state (MB) was binned at the remaining clown's expense.
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Old 28th Jun 2017, 17:42
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$12.9 Billion Beijing Megaport Bloomberg News 22062017

A representative for Cathay didn't respond to an email seeking comments.
What What; an Air Park you say? for God's sake man, ones in the garden tending Humulus lupulus!

Last edited by Strewth; 28th Jun 2017 at 18:53.
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Old 28th Jun 2017, 21:29
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Losing market share in North America is next.
No wonder we are returning 15 -300ER's to the leasing companies.

Hong Kong Airlines flying to Vancouver.

http://vancouversun.com/news/local-news/yvr-president-says-hes-set-to-take-on-jackie-chan

Last edited by GTC58; 28th Jun 2017 at 21:42.
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Old 29th Jun 2017, 01:52
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Nothing wrong with a bit of competition. HKE especially has been a breath of fresh air. All the guff about 'premium passengers'. No, 9 times out of 10 they will buy the cheapest seat.
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Old 29th Jun 2017, 05:20
  #56 (permalink)  
 
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This direct quote from a departing (fired) manager:

"What lies ahead is still an unknown. For reasons known only to the future Management structure they are not willing to share their philosophy"

And this from those who are "keen to share" as soon as possible.
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Old 29th Jun 2017, 06:10
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Eh? It is very clear. It is Time To Win. Which part of that don't you understand? The winning or the fact now is the time?

Before, it wasn't time to win. Now it is. Get out there and win.
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Old 29th Jun 2017, 07:35
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The really odd fact about all of this is that Adrian Swire did actually know the value of pilots and, indeed, was one himself. He owned and operated/sponsored a beautiful Spitfire and was the architect of the Cathay of the 70s and 80's that we all loved so much (Yes - I was there). Why did he allow the bean counters and associated dickheads to take over the running (ruining) of this Once Great Airline? Somebody at his level must have watched while the modernists spoilt everything that he and his representatives had created. In the name of money of which they had barrowloads?? Surely not. Maybe in the name of just survival when the Chinese Dragon barks. It can't be just about money.
If survival is what it's all been about - why not explain that to the Aircrew instead of declaring them the 'enemy' all those years ago. WE would have helped because we were involved and had helped to create the best Airline on the planet.
And where do you keep getting idiots like AT to do your dirty work?? "Judas" springs to mind - especially when referring to some of the most senior Aircrew…..
And we end up with CEO's like Ivan and his fuel hedging team that, collectively, make the Airline a laughing stock in the Hong Kong 'corridors of power".
How could the Swire stand by and watch all that happen?? Sure as Hell beats me.
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Old 29th Jun 2017, 08:40
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I think they just really mismanaged the transition from quasi-monopoly (Kai Tak slots, stranglehold on Taiwan-China market, friendly government policies) to a more normal level of competition.

People constantly expecting same (financial) results as the good old days, but no recognition that times had changed & new blood/ new ideas required to adapt.
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Old 29th Jun 2017, 08:49
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I hate to pop anybody's bubble, but I think we can trace the unrelenting attack against our group to one ill-advised decision our union made back in the early 90's. The A330 fleet had a world-wide grounding due to an engine problem (if memory serves me correctly). The AOA, for reasons that were sincere, yet I believe naive, decided to not help out the company with temporary work rule changes. It is my understanding that this so infuriated the senior levels of Swire that they made a decision to crush the pilot group. Well, here we are more than 20 years on. I felt it was a mistake at the time to not help in what was an obviously unusual and difficult situation. Sadly, I think we are still reaping the whirlwind for that decision.
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