HSBC cards no longer work in many overseas ATMs
Join Date: Oct 2007
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How timely....
After several recent trips overseas, I lost it last week after finally locating a Union Pay ATM in Canada only to be rejected yet again. I telephoned HSBC to lodge a complaint. I told them how rediculous it was that the main banking facility from an international city such as Hong Kong is peddling customers a bank card that is totally useless outside Hong Kong. It would be laughable if not so inconvenient to people stuck abroad without access to their hard earned funds. What mid-level manager thinking was allowed to run amok and come up with this stupidity? Who approved this?
The inertia that HSBC was running on has apparently dissipated......
After several recent trips overseas, I lost it last week after finally locating a Union Pay ATM in Canada only to be rejected yet again. I telephoned HSBC to lodge a complaint. I told them how rediculous it was that the main banking facility from an international city such as Hong Kong is peddling customers a bank card that is totally useless outside Hong Kong. It would be laughable if not so inconvenient to people stuck abroad without access to their hard earned funds. What mid-level manager thinking was allowed to run amok and come up with this stupidity? Who approved this?
The inertia that HSBC was running on has apparently dissipated......
Cool as a moosp
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I assume there were two reasons that HSBC changed to UnionPay.
1) It is cheaper for them. They need to economise everywhere in their business as they keep losing a bundle on investment banking.
2) Beijing said if you want to continue to do business in HK here is our system and you will use it. We shall give you a really good deal on it.
As a business strategy it makes sense. As a tactical improvement to clients it is a joke.
Mysteriously in Africa there are many banks that accept UnionPay. I guess it is so that the hundreds of thousands of engineers, bankers, developers and assorted hangers on can get a wad out of an ATM.
Go with the flow.
1) It is cheaper for them. They need to economise everywhere in their business as they keep losing a bundle on investment banking.
2) Beijing said if you want to continue to do business in HK here is our system and you will use it. We shall give you a really good deal on it.
As a business strategy it makes sense. As a tactical improvement to clients it is a joke.
Mysteriously in Africa there are many banks that accept UnionPay. I guess it is so that the hundreds of thousands of engineers, bankers, developers and assorted hangers on can get a wad out of an ATM.
Go with the flow.
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Is this related to the overseas banking approval that was required to be given months ago? I got some crap in the mail about it too.
I did it when it popped up during a transaction using a HK HSBC ATM. I can't remember exactly what it was for but it definitely had something to do with withdrawing money from overseas ATMs it may have just been the allowed daily amount of $$$ but if its defaulted to $0 and activated recently perhaps this is the problem.
However I did have an issue with an ATM in Brisbane arrivals but the departures level was fine (ANZ bank ATM).
I did it when it popped up during a transaction using a HK HSBC ATM. I can't remember exactly what it was for but it definitely had something to do with withdrawing money from overseas ATMs it may have just been the allowed daily amount of $$$ but if its defaulted to $0 and activated recently perhaps this is the problem.
However I did have an issue with an ATM in Brisbane arrivals but the departures level was fine (ANZ bank ATM).
Last edited by SMOC; 15th May 2013 at 03:33.
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Mysteriously in Africa there are many banks that accept UnionPay.
Any bank that makes you feel it's a rare privilege for you to meet with your money is a den of thieves. As it not-so-shockingly turns out... that's precisely what HSBC are. We're also fishing for alternatives. For one, no mortgages with HSBC, second, taking advantage of HSBC's precious metals paper dump to transfer digi dollars to cold hard metal. HSBC have decided to be gigantic pricks. We'll treat them accordingly.
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I am moving to Standard Charter, not to big a fan of City Bank, ( big bail out recipient) but I am keeping my H.S.B.C account open with H.K.$ 99. From being a Premier member to annoying them with less then $ 100 might get their attention, if not just to irritate them to run such a small account.
Cool as a moosp
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Broadband, ABSA is UnionPay compliant, I have used my HSBC card with them a couple of times for HK cash.
There may be others but Standard Bank (different from Standard Chartered as you know but others who read here may not...) will not accept the Chinese card processor.
There may be others but Standard Bank (different from Standard Chartered as you know but others who read here may not...) will not accept the Chinese card processor.
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HSBC
Its time to occupy HSBC.
They are by far the Worlds Worst Bank - The only local bit is their thinking!
They provide no service - eg the cash cards/ATMS
Charge every which way - eg cash cards/ATMS
Embezzeled using the LIBOR rate fixing - admitted to the UK Govt and fined
Help launder money - admitted guilt in the US and fined.
Their Internet Banking has more roadblocks than the road from Baghdad Airport to the City.
They are by far the Worlds Worst Bank - The only local bit is their thinking!
They provide no service - eg the cash cards/ATMS
Charge every which way - eg cash cards/ATMS
Embezzeled using the LIBOR rate fixing - admitted to the UK Govt and fined
Help launder money - admitted guilt in the US and fined.
Their Internet Banking has more roadblocks than the road from Baghdad Airport to the City.
Join Date: Sep 2006
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HSBC is a franchise operation
Just like Starbucks, or McDonalds.
So do not expect to receive a world wide quality of service.
Sorry that's what you do get from the FF Franchises.
Glf
So do not expect to receive a world wide quality of service.
Sorry that's what you do get from the FF Franchises.
Glf
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HSBC
This is not new. I held an ATM card with HSBC, previously Martins bank in Jersey since the late '60's and then several years ago it would not work in Canada or the US, where I just happen to live??
Many letters and 'phone calls that never got me to the letter signer?? and even a vist to their fancy New York empire, nothing happened and no change.
Pulled my account from Jersey and the wifes, not small, account from the UK never to do business with them again.
The lack of service together with the huge charges, for anything, make them a bank to be avoided at all cost. I am sure there may be others but HSBC have been doing this for many years.
Speedbird 48.
Many letters and 'phone calls that never got me to the letter signer?? and even a vist to their fancy New York empire, nothing happened and no change.
Pulled my account from Jersey and the wifes, not small, account from the UK never to do business with them again.
The lack of service together with the huge charges, for anything, make them a bank to be avoided at all cost. I am sure there may be others but HSBC have been doing this for many years.
Speedbird 48.
I take it you guys haven't been in HK for a few months? Every time I've stuck my card in an ATM here for the past few months its warned me to activate the overseas ATM function.
Easy to do and no probs with the card anywhere once it was done.
Not sure what all the fuss is about.
Easy to do and no probs with the card anywhere once it was done.
Not sure what all the fuss is about.
Last edited by LapSap; 30th May 2013 at 05:08.