Free drinking water for airline passengers - Legal requirement or not?
Joined: May 2001
Posts: 638
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From: Timbuktu
yeah....which means I guess that we agree, it would be better if crew (and passengers) were provided with safe clean drinking water on board - certainly free of charge in the case of crew - and no excuses.
Painless, isn't it really.
Painless, isn't it really.
Joined: Jun 2001
Posts: 2,627
Likes: 2
From: UTC +8
Mental midgets manning passenger security screening checkpoints at ARN [Arlanda]
During en route stop, travelling as a passenger, deplanning at Stockholm's Arlanda Airport, upon entering transit lounge my half-full 1-liter bottle of water was taken away from me "because it contained more than 100ml." Now why would I have to surrender my water coming off the airplane? [Upon exiting the sterile transit lounge 50 minutes later for the continuation of the flight, the same transit passengers again are made to pass through the same security checkpoint].
Oh, and yes, I am an airline pilot, but I can't understand the logic.
Oh, and yes, I am an airline pilot, but I can't understand the logic.
Joined: Jul 2006
Posts: 137
Likes: 0
From: UK
As SLF involved in the supply of items for on-board sale and retailing in the airport the naivety of some people amazes me. Lo-cost is exactly that for a reason in the same way as Full-Service needs no explanation - the lines blur in some middle ground cases but generally people should know what to expect. If I travel on Lo-Co I eat/drink beforehand and carry on a bottle of water (from the airport at a slightly less exhorbitant price than on-board) but I do this in the knowledge that generally the overall cost of the flight, food etc is less than the full-service price.
What may be more interesting for you to know is that your company sees selling water, tea, coffee, snacks etc as a profit generator - pax A has spent £5 + tax on a ticket but then spends another £5 on a coffee & sandwich of which £4 is profit. Your company generally will buy the product at a lower price than Tesco etc, will earn a substantial sum for 'advertising' the brand and still sell it at 3-4 times the retail price.
On this basis I can understand some airlines getting slightly miffed if staff were to hand out 'free' water. In an isolated instance this can be overlooked but start doing it for everyone and someone will soon cotton on and stop providing any form of cup on board. Let's be clear that society has moved on over the past years and everything has a cost to it which needs to be covered by someone and I'm sure crew wouldn't expect it to be from their wages.
I'll crawl back under my rock again and watch from a safe distance.
What may be more interesting for you to know is that your company sees selling water, tea, coffee, snacks etc as a profit generator - pax A has spent £5 + tax on a ticket but then spends another £5 on a coffee & sandwich of which £4 is profit. Your company generally will buy the product at a lower price than Tesco etc, will earn a substantial sum for 'advertising' the brand and still sell it at 3-4 times the retail price.
On this basis I can understand some airlines getting slightly miffed if staff were to hand out 'free' water. In an isolated instance this can be overlooked but start doing it for everyone and someone will soon cotton on and stop providing any form of cup on board. Let's be clear that society has moved on over the past years and everything has a cost to it which needs to be covered by someone and I'm sure crew wouldn't expect it to be from their wages.
I'll crawl back under my rock again and watch from a safe distance.
Joined: Mar 2007
Posts: 501
Likes: 0
From: YPPH
At Aer Arann (LTN), we were lucky if we had water to flush the toilet, let alone sell in the cabin.
Got to the point were I was bringing a thermos
but at least when we did have bottled water, it was free for crew, as it should be.
Got to the point were I was bringing a thermos
but at least when we did have bottled water, it was free for crew, as it should be.
Riding the Euro Gravy Plane
Joined: Feb 2006
Posts: 455
Likes: 0
From: Strasbourg
K3LVC
I'd say you're a 100% correct.
It seems some forget that one of the reasons the locos provide cheap tickets is because they raise revenue from other sources (food, drink, preboarding charges etc) Take away this revenue and it will be added to the price of a ticket.
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
I'd say you're a 100% correct.
It seems some forget that one of the reasons the locos provide cheap tickets is because they raise revenue from other sources (food, drink, preboarding charges etc) Take away this revenue and it will be added to the price of a ticket.
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
Joined: Feb 2000
Posts: 3,585
Likes: 0
From: UK
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon
Eight Gun Fighter
Joined: Apr 2000
Posts: 1,126
Likes: 0
From: Western Approaches
I take a couple of bottles on-board, purchased gate-side at a shop or, in the case of LHR at the gate from the machines that seem to be at most gates (when the machines are actually working). No problems drinking coffee or tea on-board. My airline regularly checks the potable water supply and adds a purification chemical to ensure no bacterial growth (can't remember what it's called).
Pilot of the Airwaves
Joined: Jan 2004
Posts: 914
Likes: 0
From: Close to the Med
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
hope that it would gracefully slide beneath the service in time
Surely you mean "slide beneath the surface".
Riding the Euro Gravy Plane
Joined: Feb 2006
Posts: 455
Likes: 0
From: Strasbourg
If a pax suffered severe dehydration on board for any number of reasons and did not have any money what then?
Kidding - already putting on coat
Kidding - already putting on coat
Quote:
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
Lets hope someone locks your keyboard at the same time, if that is your attitude.
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
Lets hope someone locks your keyboard at the same time, if that is your attitude.
Joined: Jan 2007
Posts: 76
Likes: 0
From: Milton Keynes, UK
...and I can imagine that after you fil your water bottle, some airhead security person will tell you that you cannot bring it through security!!!!!
Joined: May 2001
Posts: 638
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From: Timbuktu
It's an utterly pointless thread.
But if you keep waffling like that it will indeed become pointless.
Is that your aim?
Joined: May 1999
Posts: 15
Likes: 0
From: whisk'e'y
As far as the basic question of the thread, is it illegal not to supply drinking water, I thought it was a very valid question. And I'd still like to see the answer.
As far as 'utterly pointless' goes... well, of course, there's SO few threads on this site that you can't say the same of after they go through 10 posts or so.
Tank
As far as 'utterly pointless' goes... well, of course, there's SO few threads on this site that you can't say the same of after they go through 10 posts or so.
Tank
Riding the Euro Gravy Plane
Joined: Feb 2006
Posts: 455
Likes: 0
From: Strasbourg
Quote:
It's an utterly pointless thread.
Not at all. To me it perfectly encapsulates the frustration and pettiness in the daily tedia foisted on humanity through the ignorant and relentless pursuit of corporate gain. A sort of 'parable of our times' in a way.
But if you keep waffling like that it will indeed become pointless.
Is that your aim?
It's an utterly pointless thread.
Not at all. To me it perfectly encapsulates the frustration and pettiness in the daily tedia foisted on humanity through the ignorant and relentless pursuit of corporate gain. A sort of 'parable of our times' in a way.
But if you keep waffling like that it will indeed become pointless.
Is that your aim?
Do you actually read any of the posts before making a comment ? Firstly a CC member points out they serve potable water to passengers free of charge, you then accuse him and his company of being heartless for serving non-potable water
You then admit that you like complaining about things in everyday life. Sorry, but we aren't interested. If you want free bottled water then travel with BA. If you just want to complain about stuff then join Which? or some other consumer organisation.
Riding the Euro Gravy Plane
Joined: Feb 2006
Posts: 455
Likes: 0
From: Strasbourg
IB, If you want to counter any of the points I've made then please go ahead and do so but please reserve your drivel filled replies to Jet Blast, where you seem to spend most of your time.
A quick review of most of your previous posts reveals a pattern of frustrated complaints regarding petty subjects.
A quick review of most of your previous posts reveals a pattern of frustrated complaints regarding petty subjects.





