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Free drinking water for airline passengers - Legal requirement or not?

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Free drinking water for airline passengers - Legal requirement or not?

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Old 9th April 2007 | 23:58
  #21 (permalink)  
 
Joined: May 2001
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From: Timbuktu
yeah....which means I guess that we agree, it would be better if crew (and passengers) were provided with safe clean drinking water on board - certainly free of charge in the case of crew - and no excuses.
Painless, isn't it really.
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Old 10th April 2007 | 07:11
  #22 (permalink)  
 
Joined: Jun 2001
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From: UTC +8
Mental midgets manning passenger security screening checkpoints at ARN [Arlanda]

During en route stop, travelling as a passenger, deplanning at Stockholm's Arlanda Airport, upon entering transit lounge my half-full 1-liter bottle of water was taken away from me "because it contained more than 100ml." Now why would I have to surrender my water coming off the airplane? [Upon exiting the sterile transit lounge 50 minutes later for the continuation of the flight, the same transit passengers again are made to pass through the same security checkpoint].

Oh, and yes, I am an airline pilot, but I can't understand the logic.
GlueBall is offline  
Old 10th April 2007 | 08:35
  #23 (permalink)  
 
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From: UK
As SLF involved in the supply of items for on-board sale and retailing in the airport the naivety of some people amazes me. Lo-cost is exactly that for a reason in the same way as Full-Service needs no explanation - the lines blur in some middle ground cases but generally people should know what to expect. If I travel on Lo-Co I eat/drink beforehand and carry on a bottle of water (from the airport at a slightly less exhorbitant price than on-board) but I do this in the knowledge that generally the overall cost of the flight, food etc is less than the full-service price.

What may be more interesting for you to know is that your company sees selling water, tea, coffee, snacks etc as a profit generator - pax A has spent £5 + tax on a ticket but then spends another £5 on a coffee & sandwich of which £4 is profit. Your company generally will buy the product at a lower price than Tesco etc, will earn a substantial sum for 'advertising' the brand and still sell it at 3-4 times the retail price.

On this basis I can understand some airlines getting slightly miffed if staff were to hand out 'free' water. In an isolated instance this can be overlooked but start doing it for everyone and someone will soon cotton on and stop providing any form of cup on board. Let's be clear that society has moved on over the past years and everything has a cost to it which needs to be covered by someone and I'm sure crew wouldn't expect it to be from their wages.

I'll crawl back under my rock again and watch from a safe distance.
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Old 10th April 2007 | 08:47
  #24 (permalink)  
 
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From: YPPH
At Aer Arann (LTN), we were lucky if we had water to flush the toilet, let alone sell in the cabin.

Got to the point were I was bringing a thermos but at least when we did have bottled water, it was free for crew, as it should be.
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Old 10th April 2007 | 09:01
  #25 (permalink)  
SXB
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From: Strasbourg
K3LVC
I'd say you're a 100% correct.

It seems some forget that one of the reasons the locos provide cheap tickets is because they raise revenue from other sources (food, drink, preboarding charges etc) Take away this revenue and it will be added to the price of a ticket.

This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
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Old 10th April 2007 | 09:26
  #26 (permalink)  
 
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From: UK
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon
I'd love to, but having contributed so vocally, it might be perceived that I had closed it in a snit (there's a lesson for me to learn in there somewhere!) - Therefore I was going to leave it alone in the hope that it would gracefully slide beneath the service in time, leaving maxalt with the last word, since that seems to be important to him/her.
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Old 10th April 2007 | 11:51
  #27 (permalink)  

Eight Gun Fighter
 
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From: Western Approaches
I take a couple of bottles on-board, purchased gate-side at a shop or, in the case of LHR at the gate from the machines that seem to be at most gates (when the machines are actually working). No problems drinking coffee or tea on-board. My airline regularly checks the potable water supply and adds a purification chemical to ensure no bacterial growth (can't remember what it's called).
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Old 10th April 2007 | 15:12
  #28 (permalink)  

Pilot of the Airwaves
 
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From: Close to the Med
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
Lets hope someone locks your keyboard at the same time, if that is your attitude.

hope that it would gracefully slide beneath the service in time
OOPs TightSlot, one of your fellow mods may have you for that!

Surely you mean "slide beneath the surface".
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Old 10th April 2007 | 15:22
  #29 (permalink)  
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From: Perth WA
If a pax suffered severe dehydration on board for any number of reasons and did not have any money what then?

Kidding - already putting on coat
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Old 10th April 2007 | 16:02
  #30 (permalink)  
SXB
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From: Strasbourg
If a pax suffered severe dehydration on board for any number of reasons and did not have any money what then?

Kidding - already putting on coat
No need for the coat but I don't think even RYR would refuse a bottle of water to a visibly sick person.

Quote:
This is an utterly pointless thread, let's hope the Mod adds one of those little padlocks sometime soon.
Lets hope someone locks your keyboard at the same time, if that is your attitude.
It's an utterly pointless thread.
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Old 10th April 2007 | 16:19
  #31 (permalink)  
 
Joined: Jan 2007
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From: Milton Keynes, UK
...and I can imagine that after you fil your water bottle, some airhead security person will tell you that you cannot bring it through security!!!!!
This is a problem at AMS, because there is at most gates (inside security) nowhere at all where a bottle of water can be purchased at any price, and even at the gates with vending machines they are often not stocked. The sealed bags are used for duty free but I don't believe they will put water in them even if you ask.
pacer142 is offline  
Old 10th April 2007 | 17:31
  #32 (permalink)  
 
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From: Timbuktu
It's an utterly pointless thread.
Not at all. To me it perfectly encapsulates the frustration and pettiness in the daily tedia foisted on humanity through the ignorant and relentless pursuit of corporate gain. A sort of 'parable of our times' in a way.

But if you keep waffling like that it will indeed become pointless.
Is that your aim?
maxalt is offline  
Old 10th April 2007 | 19:29
  #33 (permalink)  
 
Joined: May 1999
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From: whisk'e'y
As far as the basic question of the thread, is it illegal not to supply drinking water, I thought it was a very valid question. And I'd still like to see the answer.

As far as 'utterly pointless' goes... well, of course, there's SO few threads on this site that you can't say the same of after they go through 10 posts or so.

Tank
tankermytanker is offline  
Old 10th April 2007 | 20:12
  #34 (permalink)  
SXB
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From: Strasbourg
Quote:
It's an utterly pointless thread.
Not at all. To me it perfectly encapsulates the frustration and pettiness in the daily tedia foisted on humanity through the ignorant and relentless pursuit of corporate gain. A sort of 'parable of our times' in a way.

But if you keep waffling like that it will indeed become pointless.
Is that your aim?
Maxalt
Do you actually read any of the posts before making a comment ? Firstly a CC member points out they serve potable water to passengers free of charge, you then accuse him and his company of being heartless for serving non-potable water You then admit that you like complaining about things in everyday life. Sorry, but we aren't interested. If you want free bottled water then travel with BA. If you just want to complain about stuff then join Which? or some other consumer organisation.
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Old 10th April 2007 | 20:17
  #35 (permalink)  
SXB
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From: Strasbourg
Tanker
Fair point.
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Old 10th April 2007 | 20:48
  #36 (permalink)  

Pilot of the Airwaves
 
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From: Close to the Med
Sorry, but we aren't interested.
Would that be the royal "we"?

Who do you think you are?

You do not speak for me and probably not for several other people.
IB4138 is offline  
Old 10th April 2007 | 21:36
  #37 (permalink)  
SXB
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From: Strasbourg
IB, If you want to counter any of the points I've made then please go ahead and do so but please reserve your drivel filled replies to Jet Blast, where you seem to spend most of your time.

A quick review of most of your previous posts reveals a pattern of frustrated complaints regarding petty subjects.
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