Interview with BA-Customer Services
 

Interview with BA-Customer Services

Hey everyone

I hope you guys can I help me out here. A good friend of mine has just got an interview for some sort of customer service job with British Airways (next week) and she wanted to know if I had any tips or pointers for her. She began to 'panic' a little when she realised the interview/assessment was to last a few hours. Anyway I thought the best place to get a proper answer is here.

She wanted to know what to expect and what would impress them on the day. I know thats a bit vague but I'm sure she'll appreciate any feedback.

Thanks in advance