Go Back  PPRuNe Forums > Ground & Other Ops Forums > Flight/Ground Ops, Crewing and Dispatch
Reload this Page >

Nexus Flight Support messed our flights!

Flight/Ground Ops, Crewing and Dispatch A forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.

Nexus Flight Support messed our flights!

Old 23rd Mar 2014, 12:36
  #1 (permalink)  
Thread Starter
 
Join Date: Oct 2012
Location: Not telling
Age: 36
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Nexus Flight Support messed our flights!

Ola!

Have you heard of Nexus Flight Support, India? A Saudi based flight support company with a "branch" in India.

Being their Saudi clients, we decided to take their services in India. Fuelling and permits. Not only did they delay the fuelling which cost us a lot of money and a lot of flak (with staff being fired) from the bosses.

It is pathetic to see that some companies give out false information on their website like saying they have an established office, with various staff stationed in the office and at airports. FALSE information.

I would just like to ask a company such as this one, what is it with you? Do you realize your lies can cost someone their job? Cost someone their credibility?

Has anyone had this experience? Has anyone worked with Nexus Flight Support?

What do you expect from flight support companies?
Purple Locator is offline  
Old 28th Mar 2014, 19:46
  #2 (permalink)  
 
Join Date: Jan 2008
Location: Timbuktu
Posts: 962
Likes: 0
Received 0 Likes on 0 Posts
I haven't heard of these lot.
High quality is possible in India but you have to pay for it
Booglebox is offline  
Old 30th Mar 2014, 05:57
  #3 (permalink)  
Thread Starter
 
Join Date: Oct 2012
Location: Not telling
Age: 36
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
True!

That is the case everywhere! And yes payment is not a problem, I think the problem begins when companies that claim to have a lot of experience mess up VIP flights.

I'm sure there are a few companies that not only provide excellent services but also don't try to rob their clients off.

Know any?
Purple Locator is offline  
Old 31st Mar 2014, 14:43
  #4 (permalink)  
 
Join Date: Mar 2014
Location: simla
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Well, it is not surprising. There are some companies that claim to have 24/7 ops department and direct contact with CAA when in fact they don't. I would also like to beware of such companies and know about peoples experiences.
codybanks is offline  
Old 30th Nov 2015, 11:23
  #5 (permalink)  
 
Join Date: Oct 2013
Location: India
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Aileron Air

Suggest to use Aileron Air Pvt. Ltd in India. Contact their Operations team on [email protected] or on +91-8800709002.
ramit1 is offline  
Old 30th Nov 2015, 16:29
  #6 (permalink)  
 
Join Date: Feb 2007
Location: Various at the moment
Posts: 1,171
Likes: 0
Received 7 Likes on 1 Post
Suggest simply using a reputable company period !
dc9-32 is offline  
Old 1st Dec 2015, 11:45
  #7 (permalink)  
 
Join Date: Dec 2012
Location: Dubai
Posts: 16
Likes: 0
Received 0 Likes on 0 Posts
Flight Support based in U.A.E.

Hi All,

I work with the company based in U.A.E. where the staff came from different reputable flight support company in Dubai such as J**** and U**

We are a team with a very strong knowledge in Aviation business including Flight support, Flight planning even aircraft parts.

bottom line is. unlike the big companies. we arrange services with no additional margin such as disbursement fee. (even permits will be free as long as the C.A.A won't charge anything).

If you would like to know more. PM me. ill give you the company website and profile if you must know.

Can't tell you the name of the company yet, not until 2016 (my boss said) .. 'cause surely this will create a big impact on the aviation biz and the big guys who charge enormously will most probably investigate when they see this and how we do things.

PM me guys for any queries.. am not here to sell.. just to spread the good news.. am just a small guy here trying to earn money for FAA flight dispatcher license : )

- Happy Flight Planning !!
JechonLine is offline  
Old 2nd Dec 2015, 06:33
  #8 (permalink)  
 
Join Date: Feb 2007
Location: Various at the moment
Posts: 1,171
Likes: 0
Received 7 Likes on 1 Post
Free permits and no disbursement. You'll be working for nothing then and what an incentive for the staff to provide a good service. JechonLine maybe PM me and tell me more.

IMHO all that is needed in Flight Support are 3 key elements:

Reliability.
Transparency.
Trust.

Number 3 comes only after 1 & 2 are delivered constantly.
dc9-32 is offline  
Old 6th Dec 2015, 06:23
  #9 (permalink)  
 
Join Date: Dec 2012
Location: Dubai
Posts: 16
Likes: 0
Received 0 Likes on 0 Posts
dc9-32.. I totally agree with your comment.

i myself too having a doubt on how they earn money. but working here for more than 8 months showed me how very transparent they are.. like giving the same invoice from local agents with their same fees.

Reliability and trust can only be proven by providing services you need.

I dont want to give you much info.
1.) It makes me looked like im selling
2.) I dont have a "Go signal"
3.) No benefit for me.. and it sucks (maybe i should be in sales team and ask for incentives )

Going back to earning money. i believe there's a bigger picture here.
JechonLine is offline  
Old 6th Dec 2015, 06:50
  #10 (permalink)  
 
Join Date: Feb 2007
Location: Various at the moment
Posts: 1,171
Likes: 0
Received 7 Likes on 1 Post
JechonLine

I look forward to your next reply/PM.

As for Nexus, if I were a company using Nexus and Nexus told me they didn't know where PANC is, I'd ditch them immediately.
dc9-32 is offline  
Old 21st Dec 2015, 18:58
  #11 (permalink)  
JV_
 
Join Date: Dec 2015
Location: Dubai
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
@jechonline
Please PM me as i am very interested with the company.


@Purple Locator
There are so many flight support companies. But i've never heard of Nexus in India. Are you based in India?
JV_ is offline  
Old 19th Nov 2017, 20:04
  #12 (permalink)  
 
Join Date: Nov 2017
Location: Miami
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
We are using VVIP flight Pvt Ltd. We found them very professional And found there services excellent. Contact them on [email protected] .
Originally Posted by Purple Locator
Ola!

Have you heard of Nexus Flight Support, India? A Saudi based flight support company with a "branch" in India.

Being their Saudi clients, we decided to take their services in India. Fuelling and permits. Not only did they delay the fuelling which cost us a lot of money and a lot of flak (with staff being fired) from the bosses.

It is pathetic to see that some companies give out false information on their website like saying they have an established office, with various staff stationed in the office and at airports. FALSE information.

I would just like to ask a company such as this one, what is it with you? Do you realize your lies can cost someone their job? Cost someone their credibility?

Has anyone had this experience? Has anyone worked with Nexus Flight Support?

What do you expect from flight support companies?
Capt Clark is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.