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-   -   Bluetooth headset problem (https://www.pprune.org/computer-internet-issues-troubleshooting/597761-bluetooth-headset-problem.html)

Cornish Jack 1st August 2017 13:13

Bluetooth headset problem
 
HP Workstation, 8Gb RAM, W7 64 bit. I have a Lidl stereo headset which has, in the past worked OK with a Bluetooth feed. However, although it is recognised as a Bluetooth device, it won't install properly (lack of suitable drivers). I have downloaded the latest drivers from the manufacturer, Windows doesn't recognise or accept them. The adaptor is a Belkin and the headset is a Silvercrest SBTH 4.0 A1. Any suggestions welcome.
TIA

taxydual 1st August 2017 15:14

Will this help?

Bluetooth devices not showing

Cornish Jack 2nd August 2017 09:55

Thank you, taxydual - unfortunately, all the 'official' fixes are non-effective; not sure whether it's due to W7 (very likely!) or the bluetooth software. From Web searches it appears that it is a common problem - solutions totally absent.

golfbananajam 2nd August 2017 10:09

I see it uses Bluetooth 4.1, does your PC support that?

Supports Bluetooth®-Profile A2DP (Advanced Audio Distribution), HFP (Handsfree), HSP (Headset), AVRCP (Audio Video Remote Control)

it could also be a simple matter of the headset being out of range of the bluetooth dongle/transmitter in your workstation

Cornish Jack 2nd August 2017 14:28

gbj - thank you. It is almost certainly a driver problem but inconsistent since the phones have worked on a similar 64 bit W7 setup. Irritating and frustrating but that goes with the territory!!:ugh:


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