An unknown error has occurred.
 

Ref: Windows Mail - aka Outlook Express for Vista.

To delete my Junk Mail folder I highlight all the messages and hit Delete.

This normally transfers them to the Deleted Items folder, and I then have to go into that folder and repeat the process, irritating but it works.

More recently a message has started to appear - "An unknown error has occurred" - and only some of the messages are deleted.

By trial and error I discovered that one e-mail on the list causes this problem and the deleting process stops every time it gets down to this e-mail.

Sometimes there is more than one message causing this problem, and it takes awhile to by-pass them to get rid of all the others, then I have to deal with the ones that refuse to delete.

Over the last few weeks I have discovered that if I physically 'drag' the rogue e-mails causing this problem one at a time to the Deleted Items folder from the Junk Mail folder, I can then delete them.

WTF ??

I blame Bill Gates.

Quote:

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An unknown error has occurred.

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First one has to question the philosophical credentials of a mega corporation that can't figure out that if you have just encountered said error then it is known by you and ergo it is known (even if not explained).

I guess we expect too much from those morons but then again I shouldn't be too cruel.

Anyway don't blame Bill. It appears he has found religion even if just means he believes in mammon et al!

Caco

Quite possibly hard disk read errors

run chkdsk c: /r from a command prompt