PPRuNe Forums - Windows XP fax

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Unwell_Raptor

3rd April 2002 18:07

Windows XP fax

I have a new machine with XP. Everything seems nicely set up except: When I try to enable the fax, via Control Panel, I am asked for the original CD, but my XP was pre-loaded, so no CD.
I have tried MS support which suggests that I look for i386 in Windows. It doesn't work.

Has anyone else had this problem?

Any fixes out there?

FL310

3rd April 2002 22:07

You are talking about XP and ME...which one do you have...and if XP, is it Pro or Home,
anyway...have a look here and you may find the help you need

Unwell_Raptor

4th April 2002 18:37

Sorry about the silly typo. XP it is. Neither Microsoft nor Advent have been any help, sadly.

FL310

4th April 2002 20:09

Microsoft makes it simple for themselves. They sell OEM version certificates and now they are not responsible anymore (only for collecting money of course).

Your distributor is the one who should help you.

Now, there is a way of getting help. Find here a list of the OEM helplines or get help straight from Microsoft in the UK.

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