loading/reloading Office
 

If I can't crack this I'm likely to turn to excessive quantities of alcohol in the very near future.

9 days since laptop self-ingested its own motherboard. Hard disk recovered and 100% operational (this is now in a USP cradle) which I can read and write to with no problems form the machine which I expected to become my desktop solution for the forseeable future.

The offending machine is a little used device which in theory was acting as a server (one back office application - never implemented), a couple of shared design programmes, some shared files and mass back-up device on second drive (currently removed).

It won't let me load Windows Office (I have tried the original pack and a brand new unopened pack) - it gives an 'error 1046' and tells me to verify sufficient permissions to access the registry.

Signe din as administrator, have checked adminsitartor rights OK, have tried as both the administrators, have tried right clicking and 'run as administrator' on both set-up files (Copy 1 and copy 2) - still the same error.

As an experiment tried opening the winword.exe (right click - run as administrator) on the old disk (cradle via USB as above) and it advised insufficient disk space or memory (neither of which causes is valid - plenty of space on both discks and oodles of RAM, everything else operating fine).

Now, where's the JD !!!

Are you running some shonky 3rd party "internet security" package?

If so, uninstall it, install MS Security Essentials and use the MS firewall, and try again.

Norton 360 V5 - disabled it early in the process

You would recommend removing it ?

Which versions of Office and Windows?

Racking my brains to remember the fix for a similar problem I had a couple of weeks ago - the fix was just copying a couple of files into Windows that were missing. I think this is something similar
Can yo give us the full text of the error message?
If its what I'm thinking it was damned hard to find - I needed the exact text to track it down

Vista Home Premium Service Pack 2

Office Professional 2007 / Office Ultimate 2007 (I have spare licences on original discs for both)

I would really appreciate help on this one as its got me beat.

I recently (a couple of days ago) installed Fusion 10 on the system with no problems (but I have to start it with right click, select 'run as administrator) which I have never needed to do before.

And now the error message (occurs about 80% through installation - disk 1 whether I give it a key at beginning or not) .....

Error 1406. Setup cannot write the value to the registry key
\CLSID\{F0291081-E87C-4E07-97DA-A0A03761E586}. Verify that you have
sufficient permissions to access the registry or contact Microsoft Product Support
Services (PSS) for assistance. For information about how to contact PSS,
seeC:\Users\Server\AppData\Local\Temp\Setup00001220\PSS10R.C HM

1) I f you have any McAfee software on the machine, uninstall it
2) Try the "fixit" on this page
You receive an error message when you install an Office program or open an Office program or document

3) If that fails try this

"Try giving permissons under the regsitry.
start> type in REGEDIT>
browse to following locations:
HKEY_CLASSES_ROOT\SketchObj.SketchInk
HKEY_CLASSES_ROOT\SketchObj.SketchInk.1
HKEY_CLASSES_ROOT\HWXInk.E-Ink
HKEY_CLASSES_ROOT\HWXInk.E-Ink.1
Right click on each folder and give full control permissions and then try installing office."

I really appreciate the input(s), I'd already done one and two on Mindbender's list but have now done three, and ....

same error message !!!

I'm now trying to uninstall Norton and its refusing (starts the 'preparing to remove' and nontinues in that state for ever.

Fortunately web access is no problem so Sainsbury's should deliver the required case of JD shortly !!

.... and before I spend the afternoon with Uncle Jack !!!!

The Norton uninstall just hangs up, won't stop or close and prevents control/alt/delete response so have to power down to stop it.

I have tried again with the old disc/cradle unattached (just in case) and same prblem.

Methinks that the problem lies with Norton.

Any ideas on the way forward ??

I downloaded the Norton uninstall tool and this appears to have done the job on Norton - HURRAH !!!!




But it still won't load Office - same error !



I am completely befuddled (and that's before the Jack Daniels) !!

Uninstall Norton. Use the removal tool if necessary.

Holy crossed message Batman !!

On the basis of actions to date (and I loaded Fusion 10 without a problem just a few days before - although it does need starting 'as administrator') I suspect this is specific to Office .

What if i was to try downloading 2010 version trial (hopefully run it for 30 or 60 days or whatever they give you these days and hopefully fix the problem in the interim) ....

Is this likely to work ?

Is it going to cause me problems switching back to 2007 (if I ever solve this problem) - I see nothing in 1010 that will imporve my life ?

Better idea will be to try the download versions of Office 2007 and see if they install

Ultimate
http://msft-dnl.digitalrivercontent..../X12-30307.exe

Professional
http://msft-dnl.digitalrivercontent..../X12-30196.exe

This are real downloads from Digital River - NOT bootlegs

Tried that - same error.

I'm now completely out of ideas - anyone ?




I am going to try loading Adobe Pro (I would normally load after Office) - and see if that fails as well or whether its just Office.


Actually, thinking about it I loaded FileZilla a few days ago - no problem (but still going to try Adobe as well and Vuescan)

Acrobat Pro loaded like a dream - Vuescan the same.

Its obviously (I assume) Windows/Office related - but I have no idea what !

Any other suggestions (please) ?

another idea here Office Error 1406 in Vista 32

I appreciate the continued input

I'll have a go early tomorrow - looks like it would be better conducted sober !!

To be honest, given that it failed to install Office (a pretty trivial task), and failed to uninstall Norton, you're looking at the distinct possibility that something is fundamentally borked which you won't easily fix with back-and-forth queries from us.

If it was me, i'd have ensured everything is backed up, and blatted the machine. A complete rebuild usually takes me 4 hours in total.

^^^

I'll go with what Mike said.

Milo posted:



If I downloaded that, how would I go about getting the key for it?

I have 2007 on my laptop, but it's my daughter's, and I've just noticed some sales saying 3 pc but ONE PERSON. Obviously she can't be on both sides of the Atlantic at once, so I need to release her key.

All I want is 2007 or 2010 Word. Nothing else, but it seems as costly as buying Office. Tedious. I do need the 3 pc deal however and that doesn't seem to come with word. (looking at Amazon as suggested on another thread/post.)