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-   -   Removing Norton (https://www.pprune.org/computer-internet-issues-troubleshooting/454882-removing-norton.html)

Loose rivets 17th June 2011 22:52

Removing Norton
 
A dear friend, in the midst of the worst crisis imaginable, has had Norton free thing activated by a 'helpful' acquaintance. It now wants paying. I've said no, and can see the uninstall flag in the appropriate place, but have heard so many horror stories about it clinging on like blit to a shanket.

Can I rely on Programs and features, where Norton 360 is showing - uninstall - to zap it once and for all ?

A celeron running W7 home no doubt.

ShyTorque 17th June 2011 23:29

I hate Norton products. Every computer I've owned has had issues with them. I seem to remember I downloaded CCleaner and used the uninstall programme from within that to get rid this time, although I'm still on XP.

seacue 18th June 2011 02:08

Go to Google and look for

Norton Removal Tool

Norton distributes this software to let you escape from their clutches. It worked for me. Pick the correct version :( The normal Windows Add/Subtract Programs does not do a complete removal.

hellsbrink 18th June 2011 05:18

Then after using the removal tool look through the entire c: drive for files and folders left behind by the "removal" tool and then trawl through the registry for every single reference to "Norton", "NAV", "Symantec" and "NIS" (if it's Norton Internet Security).

Unless things have changed since I last had to rip out a Norton Internet Security installation a couple of years ago, you will find the "removal" tool does NOT dio what it says on the tin.

Two_dogs 18th June 2011 05:21

This has a free version I have used successfully for years ...

After first running the applications built in uninstaller, it proceeds to search and remove all registry entries and all program files from the computer.

Just remember not to click on any restart now dialogues associated with the offending program's uninstaller, allow the Revo application to finish it's thing before any reboot.


Revo Uninstaller Pro - Uninstall Software, Remove Programs easily

critter592 20th June 2011 02:32

I agree with hellsbrink - That "removal tool" is about as much use as a chocolate teacup.

The PC wot I am using at the moment is just over two years old, and came with Norton as part of the "package".
For various reasons, I "un-installed" Norton, and replaced it with my trusty AVG (which proceeded to find 5 viruses that Norton had missed).

Two years on and I am still finding files from f:mad:ing Norton scattered in the depths of my HDD...

The Flying Pram 20th June 2011 19:53

I second Revo Uninstaller. But as Two_dogs pointed, out you must allow it to finish, and not click on any invitation to reboot given by Norton.

Slasher 21st June 2011 10:33

Dunno why everyone is so anti Peter Norton - I've been using
NAV for yonks with its free product upgrades and never had a
problem, provided one does the settings properly and not half
arsed. Clobbers potential problems before I even know there
is one.

Used it on W98, WXP and the missus's W7 without any prob.

BTW I hate W7. :yuk:

PPRuNe Pop 21st June 2011 22:29

Not for nothing did Norton get fined a few million dollars in the states for trapping itself inside computers and screwing them up. Seems they may be up to their nasty tricks again. My sister had Norton and it slowed her pooter up no end. Took ages to get rid of it. Just don't forget the registry and looking for embedded files.

Tarq57 22nd June 2011 01:37


Originally Posted by slasher
BTW I hate W7.

Oh goody. I'm not the only one. I thought I was.

Loose rivets 22nd June 2011 08:07

That's opposed to DOS 6.22 is it? :}



I'm reading in every day, thanks everyone. Confirmed my fears. I'll set about friend's computer when she doesn't need it for a good while - just in case.

I'm using nowt but Security Essentials on my Vista Vaio. So far, so good, and thought I'd put that on her computer when it's clean.

However, the trouble is, if I make a backup DVD now, it will be burdened with Norton, so I guess I'll have to do that and then make another if the removal process looks okay.


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