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-   -   Exchange 2007 and OAB error (https://www.pprune.org/computer-internet-issues-troubleshooting/420671-exchange-2007-oab-error.html)

Mike-Bracknell 10th July 2010 21:51

Exchange 2007 and OAB error
 
So, in an effort to short-cut the many Technet articles and MSExchange.org posts i'd have to trawl through, I thought i'd post this query here for your edification :)

For several years i've run a MS Exchange 2003 front/back-end hosted pair of servers.
Recently I built Exchange 2007 servers next to them and migrated all the user mailboxes across, and pointed the HTTPS ports for the router at the new front-end server.
The old servers are still live, albeit with no mailboxes, but now the Outlook clients are getting the errors on send/receive indicating they can't download the OAB.
I've tried:

- Migrating the public folders across servers
- Configuring the new server to generate the OAB
- Rebuilt the OAB
- Configuring the OAB URLs to point correctly at the external address

....all to no avail.

Any ideas?

mixture 10th July 2010 22:00

Bit advanced for your average PPRuNe readership ! :eek:

Disclaimer: I'm no Exchange guru...

What Outlook client version are you using ? 2k3, 2k7,2k10 ?

If 2k3 you might want to try deleting local offline OAB files.

Might also want to consider the steps in this thread : Outlook 2003 Offline Address book sync failed with error code 0X8004010F Exchange 2007

This might also be of interest :
Earlier Outlook clients cant connect to Exchange 2007 Server

Might also want to look at turning up logging

Something like ......

Set-EventLogLevel "MSExchangeSA\OAL Generator" -Level high

Followed by OAB recreation

Followed by

Get-EventLog Application | Where {$_.Category -eq "OAL Generator"}

Caveat emptor.

Mike-Bracknell 11th July 2010 18:18


What Outlook client version are you using ? 2k3, 2k7,2k10 ?
2k3 and 2k7. Not bothered unwrapping 2k10 yet :)


If 2k3 you might want to try deleting local offline OAB files.
Bit difficult with ~80 geographically dispersed clients :)


Might also want to consider the steps in this thread : Outlook 2003 Offline Address book sync failed with error code 0X8004010F Exchange 2007
It's definitely the 0x8004010F error. I've tried re-picking the OAB, but was holding off deleting and re-creating it for fear of having to re-visit the certificate signing of OAB delivery. That's reserved for last resorts!


This might also be of interest :
Earlier Outlook clients cant connect to Exchange 2007 Server
Not applicable as the Exchange organisation was 2003 previously, so I was never asked the question upon install.


Might also want to look at turning up logging

Something like ......

Set-EventLogLevel "MSExchangeSA\OAL Generator" -Level high

Followed by OAB recreation

Followed by

Get-EventLog Application | Where {$_.Category -eq "OAL Generator"}

Caveat emptor.
Cheers, think i'll try this first.

mixture 11th July 2010 20:06


2k3 and 2k7.
Does the issue occur with both.


Bit difficult with ~80 geographically dispersed clients
Try one and then use the wonders of scripting ... :cool:


Good luck with the logging... looking forward to hearing how you get on.

Mike-Bracknell 11th July 2010 21:24


Does the issue occur with both.
Yup, and with brand new client installs as well as previously-established clients.


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