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-   -   Can't Delete an Email (https://www.pprune.org/computer-internet-issues-troubleshooting/419032-cant-delete-email.html)

mcdhu 23rd June 2010 09:38

Can't Delete an Email
 
A friend - at least I thought he was a friend - sent me an email (I suspect he was hijacked) which I cannot delete. I am using my AOL account, but not via the AOL browser, on a Mac. The message is reproduced below:

The message “+Hi+ ” could not be moved to the mailbox “Trash — AOL”
The IMAP command “UID COPY” (to Deleted Messages) failed for the mailbox “INBOX” with server error: UID COPY "Deleted Messages" Failed..

Any ideas please?

mcdhu

Avtrician 23rd June 2010 11:20

Can you access the mail server using webmail, if so log in and just delete it from the server..

I have had to do similar in the past, but dont use AOL...

mcdhu 23rd June 2010 13:04

Thanks Av, sounds simple, but opened AOL in Safari, went to email and it would delete from there. Must be a Mac thing - or an AOL thing!

Cheers
mcdhu

Avtrician 24th June 2010 02:10

Glad it worked for you, nothing worse than a sticky email....:eek:


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