Temporarily disable AVG free. Can't.
 

:ugh::ugh::ugh:

Mega frustration. What the :mad: am I doing wrong?

I'm finding that AVG Free is being blamed for preventing me from doing certain things.

It seems to be blocking the update of Service Pack 1 to my Vista Ultimate 64 bit on my desktop (though it has allowed SP1 onto Vista Home Premium on my laptop).

I'm also told, by Jeppesen, that it is preventing me from loading their software from proprietary CD Roms.

Both troubleshoots say "Temporarily disable virus scanner" - but I'm buggered if I can find a way to do it.

Brain fade, I'm sure - but when I try whatever I try - the most I seem to be able to do is to close the icon in the system tray (notification area - whatever it's called nowadays).

My next idea is to disable it with a sledgehammer - but I have a suspicion that doing so may make it harder to play solitaire, too.

PLEASE somebody - tell me what to click. Stoopid question, I know.

<<edit: some nasty typos. "Stoopid" was deliberate.>>

Keygrip
 

Right click icon in system tray and it will give you the option to exit. Do that, load your program and then run AVG again.


Regards
Exeng

Can you stop the service? Assuming it IS a service!

If you can't, try setting it to disabled and then restart.

SD

You could always terminate the AVG programme by using the Task Manager (Control+Alt+Delete) and restart your PC when the downloads are complete.

exeng: That's exactly what i was trying to say - if I right click the icomn, click "Exit" all it does is close down the "Tray Manager" but the actual program(me) still seems to be running and will not let me do what I need - because that's what it's there for.

SD, you mean disable in the start menu, then restart the entire machine?

Hmmm, I'm not very confident in there, I have a pop up sign that says "Here be monsters" (exageration - but you get my drift).

Disable, restart, do the deed(s), re-enable, restart?

Sounds a bit industrial - but still better than my sledgehammer, I suppose.

Any other thoughts before I go to see the monsters?

Stevef: our messages crossed, I'll go try that (comfort zone higher).

A while now since I ditched AVG due to 'problems' but I recall double click or summat on the tray icon should bring up a control panel where you should be able to stop the AV part?

It's beginning to look as if AVG is becoming about as desirable as Norton to judge from posts here and elsewhere lately.

- yes, but I've actually seen 'kind words' on this forum for the 'new' Norton:eek:

Key,

To stop a service:

Right click My Computer - Manage - Services & applications.

or

Control Panel - Admin Tools - Services

Then Double click on the service, see if STOP works, if not then change startup type to disabled and save and reboot.

At some point when everything is the way you want it, go in and START the service - and return it to startup type - automatic (or manual, if that's what it was).

Of course, if it doesn't run as a service (I thought all AV programs did for security) then this won't help.

SD

*Whoooooosh* (The sound of SD's post going straight over my head [at first quick read]).

Update, however: I was forced into moving a tad faster. Went to the little icon in the bottom tray, pulled up the interface - all components running nicely - no way to turn any of them off for a while.

Did the 'exit" bit on the tray manager - that closed, but all componnets still running.

Went to Task manager, found a file under "Processes" called avgtray.exe Stopped the process. Looked under "Services" tab - found one called avg8wd - which said alongside "AVG8 Watchdog". Stopped it.

All components still running.

Had to fully uninstall AVG from both my laptop and my desktop to be able to do what I wanted.

Jeppesen software installed cleanly.

Vista SP1 still refuses to load either automatically through Windows Update or the manual installation proffered by Microsoft.

I've been in a chat session with Microsoft for over three hours as they get me to run diagnostic checks on the files. Seems some of the original Vista files corrupted on their way in to take residence on my hard drive after the computer build.

I'm now in an "Upgrading Windows" session which is driven entirely by the original Vista software disc. "Your upgrade may take several hours to complete" it says here.

Then have to run update again to get anything that came after SP1. Sigh.

Guess I'll then have to re-install AVG (as it's free - and does fairly well).

I'd still be VERY interested to know if anybody discovers a way of "Temporarily disabling AVG".

=^..^=

Forgot to say:

Error code kept coming up when battling SP1 was 0x80070026 - which turns out to be very non-specific.

Try this from the FAQ's on the AVG site.
(number 1311)

twiggs - you are a star!! Perfect, thankyou.

On the previous issue - Reinstalling Vista Ultimate from the original disc.

It churned away for almost three hours and then reported "Upgrade failed: Reverting to a previous version of Windows".

That would suggest to my uneducated brain, that the problem is written onto this disc(as it's the only common denominator).

I'm transferring corrupt files from the DVD to my hard drive and OS.

I didn't *overly* care until I opened Office to check my e-mails. Office 2007 has been affected, files will no longer open, Outlook cannot send/receive. Excel comes up with "stdole32.tlb" error codes.

Logged back into "chat with service technician" (Mumbai) and, whilst waiting for my estimated 28 minutes (number 8 in the queue) they telephoned me to say "We see you waiting to talk - is everything alright now?".

They promise to call back with a level 2 technician at 9am Eastern Standard Time in the morning.

They don't want me to try "system restore" as they want to see exactly what it's doing in the morning.

Thanks again, twiggs.

If you need to stop it completely to install it, use MSconfig in the safe mode to stop it starting.

I trook the electronic sledgehammer - fully uninstalled the program(me).

Re-installed in my laptop after successfully installing the Jeppesen software (at last).

This desktop is now, however, very sick - thanks to the Microsoft service technicians in Mumbai. Just turned it on this morning, monitors both showing as normal - but no mouse or keyboard control.

Rebooted and they came up.....but my Office suite is still deceased.

:ugh::ugh::ugh:

I found AVG excellent but slowing the PC down so uninstalled it and loaded Avast Free Download FREE antivirus software - avast! Home Edition

Has been excellent and announces (with a reassuring wav sound) that it has updated the virus database.

Comodo Internet Security gets my vote, :ok:

........and it's FREE!

Possibly a similar AVG problem ?
 

Re AVG, I was going to post a query about a problem I have been encountering for a while now with increasing frequency, and one which is a major irritant when it happens.Having read this thread, I am wondering if there is any connection at all.

In essence, after the daily update, when I go to OE for my mail, I get a caption which says "AVG mail scanner".....this appears and duly blocks all incoming mail for anything up to 24 hrs...then seems to right itself. I am loathe to disable the mail anti-virus protection of course even if this would resolve the problem, but it would seem the only solution at times given that the period has been up to 72hrs before now.

I am using AVG v7 for the moment, but avast has been suggested as a more than capable replacement.

I have been using Avast (together with ZA) for a number of years and find it excellent.

AVG Free Resident Shield
 

I was looking for a solution to the same problem and came across the following:

Hope that helps.

Used AVG Free for many years and was an advocate.

But recently it has become larger footprint, and there seem to many update related hassles and errors?

I have also moved to Avast! and find it works well.

RC