Bluetooth & Webcam Problem
 

Dear IT Experts,

I have an acer extensa 5220 laptop which I had a problem with its WLan. Even I took it to one of acer’s authorized service center and they told me that it seems there is a problem with the hardware/lancard and they said they will replace it. But from reading the model of Wlancard on it’s top I managed to find the related driver and now it’s working fine. But I have same problem with the Bluetooth, it’s not working. I don’t know if this model requires an external Bluetooth device or again it’s the problem with driver. And also when I install the crystal eye webcam driver then my computer gets hanged when shutting down or restarting. So any idea how to overcome these problems?

I think you've guessed right.
 

Drivers, unfortunately, are a great problem. First thing to check is that the driver matches the OS. E.g., Windows 2k drivers often are the same as XP ones. Except when you need them to be :ouch:. The support section of the manufacturers' websites sometimes help - but quite often you buy cheaper peripherals - e.g. bluetooth adaptors - which are rebadged versions of older ones, & then it's much harder work to discover who made the kit in the first place. (You can guess: I've been bitten by that one more than once!)

But then there's Vista... and if you get trouble there, you're really stuffed.

BTW, the computer hanging when a new driver is installed is a very good indicator that the new driver is the wrong driver!!! You could try disabling the driver using Msconfig, just to test this out. If the m/c then behaves itself properly, there's your problem.

Good luck.
Jim