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-   -   Internet freezes when I click on a link. (https://www.pprune.org/computer-internet-issues-troubleshooting/348105-internet-freezes-when-i-click-link.html)

gingernut 23rd October 2008 10:56

Internet freezes when I click on a link.
 
For the last few months, my internet freezes (I get the egg timer), when I click on a link within a web page.

I've upgraded from internet explorer 6, to IE7, and I've downloaded updates from windows, but still no joy.

I'm running windows xp home edition, and the Norton security.

Many thanks.ginge.

frostbite 23rd October 2008 11:46

Try Opera or Firefox and see if you get the same problem.

Saab Dastard 23rd October 2008 12:54

It sounds like a security settings problem - either within IE or your firewall.

Try adding a site to your Trusted Sites Zone in IE, and try (briefly) to access a (safe) site with the FW switched off. It might help you to narrow down the troubleshooting.

SD

Avtrician 23rd October 2008 13:05

Have a look at the top of the browser window, and see if there is an information bar there ( I found one today), IE doesnt seem to make it too obvious its there. If there, it prob;y says click here to allow access or something similar.

rickity 23rd October 2008 19:39

Could also try clearing out all temp files, cookies and histories using IE7 tools - internet options. may be something lurking in there or its reached a limit and has nowhere to store new stuff.

wasp229b 23rd October 2008 20:27

I was having similar problems. I have updated to NIS2009 via a download from Symantec, which is free if you have a current 2008 subscription, i.e it uses the same product key. Browser speeds have improved and Windows start-up is far faster. It also has a crude performance monitor, which shows how much of your processing power is being used by Norton.

I also find CTRL+F5 can sometimes improve the link response, presumably by rerouting the request.

Of course the performance improvements could all be a coincidence!

Gargleblaster 23rd October 2008 20:54

My company manages around 1% off the world's internet domains. We've been having some mysterious internet problems lately. Could you please stop clicking so that the internet stops freezing ?

Sorry :)

gingernut 4th November 2008 11:30

Thanks chaps, I went on holiday for a week, and it seems to have sorted itself out.


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