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-   Computer/Internet Issues & Troubleshooting (https://www.pprune.org/computer-internet-issues-troubleshooting-46/)
-   -   Pprune Website (https://www.pprune.org/computer-internet-issues-troubleshooting/339376-pprune-website.html)

Smilin_Ed 16th August 2008 18:08

When Did It Change?
 
When did this reported change take place? I have seen no change.:ugh:

Seat62K 16th August 2008 18:15

I've found that pages have been loading slowly for a day or two (and in a way which I've not seen before on this 'site) with some of the icons/smilies showing only as boxes with red x's in them. Something is definitely not right. I use IE7 by the way (completely updated).

Radar 16th August 2008 18:31

PPruNe is running in a blue / white (extremely) low graphics version for me at the moment. Almost as if my computer had started in safe mode. Most icons are not loaded for display.

Chris Scott 16th August 2008 18:52

Over the last few days, have been having some of the problems you guys mention, including very slow response and icons replaced with "x"s, which made text refinement impossible for posting. Have to admit that I'm not really computer-literate. Contacted PPRuNe Admin.

Got a very quick e-mail from Rob, as follows:
Clear all cookies with the word PPRuNe in them Chris,
Clear your browser cache as well.
Log on again and tick the remember me box.
All should be well again.
Regards
Rob PPRuNe Admin

[Unquote]

I'm on IE7, and I used Internet Options to clear all cookies. Didn't understand "Clear all cookies with the word PPRuNe in them".

Big improvement, but am still having problems, for example, achieving the paragraph breaks that I want. [It'll be interesting to see how this turns out...]

It makes me realise how much we take the normally excellent performance for granted.

Rollingthunder 16th August 2008 19:53

Just hit CTRL+F5 (at the same time). It should get things back to normal. Worked for me and several others. However I'm still missing a bunch of icons.

Say again s l o w l y 16th August 2008 20:50


It makes me realise how much we take the normally excellent performance for granted.
You are having a laugh right? This site used to be second to none, but in recent times it has been as reliable and robust as wet newspaper.

Nothing to do with Danny giving up the reins obviously..........................:oh:

TWT 16th August 2008 23:18

Pages are slower to load now and I keep on getting a 'database error' page.Have to refresh about 3 times usually to get the page to load

ronca 16th August 2008 23:25

Clear cache fixes it
 
You should be able to fix the problem by clearing your browser cache. To do this in Internet Explorere 6 do the following ..

1. From the TOOLS menu select Internet Options
2. In the middle of the box you will see "temporary Internet Files"
3. Click on the button labelled "Delete Files" (wait for it to finish!)
4. Exit and restart Internet Explorer

The Delete Files may take a few minutes on some computers but this should get Pprune back to normal.

broadreach 16th August 2008 23:39

No problem whatsoever with IE7 other than a slight lethargy, and that didn't last long.

BTNH 17th August 2008 00:21

Have the same problems slow pages and nearly every 2nd time i get data base errror.

pacplyer 17th August 2008 00:41

Thanks everybody for attempting to diagnose the problem. To add: this problem is evident also on seldom used browser brands like Safari.

Clearing out the poisoned cookies and clearing the cache sometimes helps but clearly the server is under stress of some sort.

I don't like censorship much, but Rob and his crew do a great unappreciated job keeping things on track. :D Sometimes you guys get a little carried away from time to time (I never have that problem of course.) :}

reverserunlocked 17th August 2008 01:09

It looks the same as ever on my iPhone.

Ndicho Moja 17th August 2008 02:08

Looks the same with Safari too.

driftdown 17th August 2008 16:25

Have been logging on using a different PC and wondered what had changed.

Just tried to log on using my home PC and I can see what everybody has been posting about.

Followed the procedure posted by Chris Scott ( Post #24) and all is well. Thank goodness at my age I cannot do change :p

A300Man 17th August 2008 16:28

Thanks, Thunder. CTRL+F5 at the same time makes it all right.

Seat62K 17th August 2008 17:25

It's all well and good to say delete PPRuNe cookies, but I can't find a way to do this in IE7 without deleting all other cookies at the same time, which I don't want to do. Any ideas? Thanks.

PPRuNe Pop 17th August 2008 18:27

I am sure SD has mentioned this before but in the circumstances it won't be a bad thing to re-iterate what has been happening.

The new owners had not really had a site like this before and they are very much on a learning curve. They fully admit that it is galling for everyone and they ARE doing their best to settle the site down onto their servers.

The mods are helping with that too, and we are as much frustrated as you are. SD's expertise adds a bit of help but by and large they just need to tackle each of the more pressing problems as they arise. It is getting better and will improve still more.

PPP

Saab Dastard 17th August 2008 18:31

PPrune Pop is flattering me (keep it up!!), but the guys at IB are really trying to sort this out, and any assistance we can give them as mods or regular users is useful.

SD

Saab Dastard 17th August 2008 20:24


I can't find a way to do this in IE7 without deleting all other cookies at the same time, which I don't want to do. Any ideas? Thanks.
Read the IE7 Help? Search for "Cookies", you'll find instructions on how to select cookies to delete.

OK, as I'm feeling benevolent, here's the information:


Deleting cookies

You can delete all or some cookies in Internet Explorer.

To delete a single cookie
  • In Internet Explorer, click the Tools button, and then click Internet Options.
  • On the General tab, under Browsing history, click Settings.
  • Click the View files button.
  • Click the Name column heading to sort all the files alphabetically, and then scroll down until you see files that begin with the prefix Cookie:. All cookies will have that prefix, and they usually contain the name of the website that created the cookie.
  • Right-click the cookie you want to delete, click Delete, and then click Yes.
  • Close the window that contains the list of files, and then click OK twice to return to Internet Explorer.

To delete all cookies
  • In Internet Explorer, click the Tools button, and then click Internet Options.
  • On the General tab, under Browsing history, click Delete.
  • Click Delete cookies.
  • When you are prompted to confirm that you want to delete cookies, click Yes.
  • Click Close, and then click OK.

Note

Some websites store your member name, password, or other information about you in a cookie. If you delete that cookie, you might need to enter your personal information again the next time you visit the site.
SD

manrow 17th August 2008 21:09

All of this suggests Firefox is better than IE.

Now most of us have known that for years, but Pprune proves it!!


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