Slow Internet Connection...Why?
 

Hello all. Was wondering if anyone could give me a few pointers.

My modem doesn't seem to want to run faster than 28.8k. It is a 56k modem and I've tried both freeserve and madasafish (as recommended here on PPRuNe), and I use a BT line and pay for my internet calls per minute.

Anyone know if there is something that needs to be adjusted in Windows that might be causing this performance problem.

Cheers!

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If you can't dazzle them with brilliance, baffle them with bullsh!t.

Try:
Start-Settings-Control panel-Modems-Properties
See what the speed is set to, it should be 115000 (which is maximum) make sure the little box marked 'connect only at this speed' is UNCHECKED.
Failing that it could be the line and I understand BT can 'tweak' it.
Anyone else??

Cheers gas path, but I'm afraid that everything checked out normal there too.

Oh well...anyone have any other ideas?

I had the same problem myself on two computers (home and office). The answer for me the first time was to visit the modem manufacturers web site and download the latest modem drivers. The second time, brand new computer, the internal (infernal) modem decided to work slowly. this was easily detected by transplanting the office modem to home. I also now run a program eBott which I downloaded from the web somewhere, cost me $10 I seem to remember.

Try clicking on the computer icon at the bottom right of your screen when you are surfing to see what speed the modem says it's running at - you may have an iffy phone line- if it sounds hissy to you, it will be unreadable to the modem. Go into My Computer, then into Control Panel and then into Modems and check that the modem description matches yours. Delete any modems that don't match up, your computer may be using the wrong drivers. click on Diagnostics, then click on the com port icon associated with your modem, then on More Info, wait a while for the report, check that there are no "Failed" reports. look at the modem settings, check that you have the correct driver loaded for the modem - haven't by any chance swapped the modem for another without telling the computer have you ? You may also find that the driver is set for a standard modem, not the particular one you are using -may have been set up without the specific drivers which may be on a separate disk. Try re-installing the modem if all else fails !

Good luck ! Frustrating isn't it ?

Cheers, I tried the stuff you recommended in Windows and no joy there. I’ll look into getting the new driver software. I have a PCMCIA 56k V.90 Datafax modem, if that means anything to you?

Oh well, thanks anyway!

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"...and someone foam down that runway, we've got a jumbo coming in on her belly!"

Getting the latest drivers is usually a good idea.

You might also want to get TweakDUN (available on many sites, if you search using your favorite search engine - one such site is
http://www.pattersondesigns.com/tweakdun/
) and try letting it adjust some parameters and see if that solves the problem.

Actually, it was TweakDunn which I downloaded, Ebott was the download carrier that came with it.

Also worth trying is re-installing Internet Explorer !

Cheers lads! I'll give that a try and let you know if that solves the problem.

HP

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"...and someone foam down that runway, we've got a jumbo coming in on her belly!"