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-   Computer/Internet Issues & Troubleshooting (https://www.pprune.org/computer-internet-issues-troubleshooting-46/)
-   -   Illegal Operations & Shut Downs (https://www.pprune.org/computer-internet-issues-troubleshooting/33100-illegal-operations-shut-downs.html)

Engineer 15th March 2001 11:29

CRU
A perfect match for the G4 - a bottle of anything and a glazed donut (tongue in cheek)
http://www.pprune.org/ubb/NonCGI/eek.gif http://www.pprune.org/ubb/NonCGI/eek.gif http://www.pprune.org/ubb/NonCGI/eek.gif

Dimsim 17th March 2001 19:01

I had similar illegal operations to BOAC when I upgraded to IE5.5 from IE5.0. Have since reverted to IE5.0 without any further recurrence. I run a Pentium I type machine and sometimes wonder whether the latest software releases are compatible with the old MMX type processors. So I'd try reverting back to IE5.0. I tried to use the IE5.5 uninstall utility thats supposed to put the old version of IE back, but this reverted me back to IE4 and scrooed up my outlook express so I'd suggest installing IE5 from a CD.

Ausatco 18th March 2001 03:50

Dimsim,

When that happens, just let it go back to IE4, then upgrade to IE5.0. Been there, done that!

Having said that, I vaguely recall from the distant past that on one occasion there was a version conflict on my system. I thought I had backed to IE4, tried to put IE5.0 on but *&^% machine thought it was still at 5.5 and wouldn't let 5.0 install. That may have precipitated my last reinstall http://www.pprune.org/ubb/NonCGI/frown.gif

AA


BOAC 18th March 2001 13:11

Ausatco: Yes, funny that! The same for me. I 'appeared' to have ie4 on the system, but when I 'reverted to previous' it came up with a version of 5.0 which was not fully functional (and not showing on 'remove programmes' panel!) and would not allow re-install of 4 or 5.
W98 renistalled, no change. Finally took my courage in both hands and deleted the internet explorer keys in the registry (not for the faint-hearted!) and so far have now got 5.0 on and apparently working ok (and showing as in installed, which is progress!) and am about to try and reinstall 5.5.
Bill Gates I love you - not!

Ausatco 18th March 2001 16:52

But BOAC, think of the rich knowledge we gain making all this stuff work.

Think how correspondingly poor the Mac users are :)

(Cap'n Pprune excepted, of course.)

AA

BOAC 18th March 2001 19:49

I'd give it all up...............
PARTIAL success! IE5.5 installed and runs with no invalid page faults .......but..........I have 'DNS error' and cannot access any sites. Am back to IE5.0 which runs fine. Have tried the MS Knowledge Base. Any ideas?

Ausatco 19th March 2001 02:39

I can't help you with a fast fix for that one, sorry.

BTW, have you downloaded IE5.5 Service Release 1 from MS yet? If you haven't then it might be worth a go - the installation, which is pretty major, might overwrite and fix the problem areas. And if you save the downloaded files somewhere safe you'll have them for if/when you re-format and re-install. It's big - 15 or so megabytes, maybe more.

Cheers

AA

[This message has been edited by Ausatco (edited 18 March 2001).]

BOAC 20th March 2001 01:51

Tracked down the culprit! Zone Alarm!
It works just fine with ie5.0 and DID with 5.5 but has thrown a wobbler now. With it disabled 5.5 is ok and I am downloading SP1 thanks, ausatco.
Waiting for Zone Alarm to respond to my query as to why.

Ausatco 20th March 2001 04:35

I have also found that Zone Alarm and CuteFTP 4.0 are not happy together.

AA

BOAC 24th March 2001 03:06

Reference any Zone Alarm problems, try this:

ZoneAlarm is dependent on its TrueVector service to function properly. You may need to refresh the files associated with this service, especially after a networking change, OS change, or ZoneAlarm update.

First, verify that the TrueVector driver is running by opening ZoneAlarm's Configure Panel and checking its status.

If the panel is displaying TrueVector driver as loaded and ZoneAlarm is still not functioning properly, it is possible that some files have become corrupt. To repair this problem, please follow these steps. Please note that this will remove your program permission settings, but re-establishing them is a simple process.

1. Shutdown ZoneAlarm. Wait a few seconds for it to shut down. Then make sure that the services are no longer running:
Win9x/ME: Press ctrl-alt-del and end the following tasks if they are
running:
vsmon, minilog, and zonealarm

Winnt: go to start->settings->control panel, open services and stop Truevector Internet Monitor, it may ask you to stop Truevector Logging Client which is ok as well. Select Startup in the services applet and set both Truevector Services to disabled

Win2k: click start->run and type services.msc . Stop Truevector Internet Monitor and set it to disabled. Do the same for Truevector Logging Client as well.

2. Open the Internet Logs directory (in 95/98/ME this will be "c:\windows\internet logs", in NT and 2000 it will be c:\winnt\internet logs), where you will find a file called "iamdb.rdb" and a file named after your computer with the ".ldb" extension.

3. Delete both of these files. (If you get an error deleting, check services again)

4. Reboot your system.

ZoneAlarm will boot up again with a fresh database.

If you are unable to delete the files, you may need to uncheck the "Load ZA at Startup" and reboot your system before performing the steps above.

If you are running windows 2000, Zonealarm has services which are dependent on other services running on your computer. If the TrueVector drivers aren't loading up and gives you an error message:

1. Log in as administrator
2. Right-click on "my computer"
3. Select "Manage"
4. Select "Services and Applications"
5. Select "Services"
6. Right click on "Truevector Internet Monitor"
7. Select "properties"
8. Ensure the startup type is automatic and the service is started (in the service status field).
9. Click the "Dependencies" tab. There you see what services the truevector drivers need running in order to function properly. Make sure those services are also started the same way you checked the truevector internet monitor ones.



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