Onetel problems?
 

Anyone else having 'difficulties'?

Only access to email is via mail2web, and the onetel web site appears to be down.

Sorry, can't check for you. I closed my OneTel account a couple of months ago.

Ta. Nasty suspicious me wonders if it is the end for Onetel under Talktalk's banner.

AL1: Back up now.:ok:

I have dumped 4 one-tel accounts since they were taken over by Talk Talk.

Customer service is just awful: you can be on hold waiting for an operator for 10 mins then they just say 'nobody's available, leave a message, we'll get back to you in 48 hours', but then nobody calls you.

I've also been double billed but it took a month to actually get through to someone to correct it, about 20 emails and calls.

Their low cost *really* isn't worth the hassle (in my opinion!)

BW

Yes, all of a sudden can't access my email account or download it.

Anyone know anything?