Browser problem
 

Hello guys

I have a problem regarding Internet Explorer Browser when trying to open a particular URL.

The problem is that when I write the URL of the site and press enter, the browser is closed automatically!!!

It's interesting becasue this happens only with this address. (till now!!) :bored:

Can anybody help me to solve this problem? Do you think a setting from the browser.

P.S. the site is functioning well and from other computers one can log succesfully!

Thanks for your help. I will wait for your replys!!!!

L|kA|r

Hi, what browser version are you using, what operating system and have you checked for viruses/malware/spyware etc?

Have you tried clearing the browsers cache (stored pages from previous visits)?

Can you tell us what the URL is (if it's not a state secret!)

And what's the weather in Malta - better than London I guess?

With a bit more info we should be able to help you out (the weather report is optional of course!).

Cheers
Charles

likair,

Like Charles says, without any details, we might as well be tossing darts at a dart board. :eek:

Take Care,

Richard

Hey Charles and Richard,

Thanks for your attention!!! How are you??

So here is all the info:
I use Microsoft Internet Explorer Version 6.0 on a Windows XP OS.

I frequently use Spybot to detect any spy programs and so I remove all of them. Recently my antivirus has detected a virus but I have deleted it. I don't think it has anything to do with this problem. (i think) Since now my pc is clean from every virus and spy ware.

I have also removed recently stored pages and cookies but the problem is still there. :*

Yes the URL is www.naplesaircenter.com
Good to have Richard from Naples but I have recently sent a mail there and the reply was that the site is functioning well!! Think the problem is on my side. :bored:

Now the Optional part for Charles :p
Weather in Malta is sunny, yes I guess that's better than London.
But today it rained after a couple of hot weeks. And now the temperature has fallen a little bit ;)
But the majority of the day is sunny!!!!
That's all from the weather info.....

Hope I gave you all the necessary info to resolve this problem.
Thanks a lot for your attention.

Cheers
L|kA|r :ok:

hi likair,

That URL is nothing more than a bounce to another URL. See if you can access the main site:

Naples Air Center, Inc.

Let me know if you can get there with that link.

Take Care,

Richard

Likeair,

I have had hugh problems since upgrading to SP2. After thrashing around for ages I opened Norton and ran Windoctor which identified 47 problems. This is after re-installing XP, then updating again with SP2 and updating all the current windows XP fixes. Since doing that my system has improved so it might be worth a try.

Hello guys,

Richard I tried the URL already but still with the problem....:rolleyes:


Sky9 can you give me some more info regarding SP2....

Thanks for your attention!!

Regards
L|kA|r

Likair,

Since writing the last post I have completely sorted out my problems by reinstalling my Internet connection with NTL from the original CD Rom. Why I didn't think of doing it I am not too sure :rolleyes: but everything is back to normal. I do wonder whether SP2 changes some settings, but I am not an expert!!

likair,

If you are using Broadband and/or a Router, have you tried resetting them?

Take Care,

Richard

Hello Richard

Im not using a router......
The frustration is that before I was able to log on the site but now I can't. All this happened wtihout any setting alteration of the browser or any other internet programs so I don't really now why and from where the problem originated!!!!

Sky9 thanks for the information.....I do the Updates....
Do you think the problem is from there?? But i think if it is from there then why is on a particulat URL and not all the pages I try to log on!!!??

Thanks for your attention and I ook forward to recive your replies!!!

Regards
L|kA|r
Cheers

likair,

How do you connect to the Internet?

Have you tried a different Browser to see if the problem is only with Internet Explorer or other Browsers too?

In Internet Options click on the Settings Button under Temporary Internet Files. Check that Check for newer version of stored pages is set to Automatically.

Take Care,

Richard

P.S. If that does not work, I still have other options for you to try. ;)

Hello Richard

I checked what you have suggested and is exectly as you stated.

Still the problem.

I will wait for another suggestion.

Thanks lot for helping!

L|kA|r

likair,

Download Hijack This! and post the log file here. Do NOT make any repairs. (Hijack This! pulls up everything, including programs that are supposed to be in your computer.)

Take Care,

Richard

Hello again

Hope this helps...
Thanks a lot
L|kA|r

Logfile of HijackThis v1.98.2
Scan saved at 3:30:28 PM, on 10/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
CWINDOWS\System32\smss.exe
CWINDOWS\system32\winlogon.exe
CWINDOWS\system32\services.exe
CWINDOWS\system32\lsass.exe
CWINDOWS\system32\svchost.exe
CWINDOWS\System32\svchost.exe
CWINDOWS\system32\spoolsv.exe
CWINDOWS\Explorer.EXE
CProgram Files\Common Files\Symantec Shared\ccApp.exe
CWINDOWS\System32\lhwsbvc.exe
CProgram Files\Java\j2re1.4.2_05\bin\jusched.exe
CWINDOWS\system32\ctfmon.exe
CProgram Files\MegaTec\UPSilon 2000\Monw32.exe
CProgram Files\Common Files\Symantec Shared\ccEvtMgr.exe
CProgram Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
CProgram Files\Norton AntiVirus\navapsvc.exe
CProgram Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
CProgram Files\MegaTec\UPSilon 2000\Rupsmon.exe
CWINDOWS\System32\svchost.exe
CProgram Files\Winamp\winamp.exe
CProgram Files\Internet Explorer\iexplore.exe
CProgram Files\MSN Messenger\msnmsgr.exe
CProgram Files\Adobe\Acrobat 4.0\Reader\AcroRd32.exe
CFrederick\mIRC\mirc.exe
CProgram Files\Internet Explorer\iexplore.exe
CPROGRA~1\WINZIP\winzip32.exe
CDocuments and Settings\Joe\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html[/url]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.onvol.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com[/url]
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - CProgram Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - CProgram Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "CProgram Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "CProgram Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] CPROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroCheck] CWINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] "CProgram Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [ckvlyolznrruk] CWINDOWS\System32\lhwsbvc.exe
O4 - HKLM\..\Run: [tubcr] CWINDOWS\tubcr.exe
O4 - HKLM\..\Run: [QuickTime Task] "CProgram Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] CProgram Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] CWINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "CProgram Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = CProgram Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Rupsmon Daemon.lnk = CProgram Files\MegaTec\UPSilon 2000\Monw32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://CPROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - CProgram Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - CProgram Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binar...kr.cab28578.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binar...nt.cab31267.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...585d7b34e81015d
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/c...DC_1_0_0_42.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binar...StatsClient.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binar...ro.cab31267.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

likair,

Have HJT! fix:

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)

Then have HJT! Fix and after you will need to go in and delete the files:

O4 - HKLM\..\Run: [ckvlyolznrruk] C:\WINDOWS\System32\lhwsbvc.exe
O4 - HKLM\..\Run: [tubcr] C:\WINDOWS\tubcr.exe

lhwsbvc.exe is in C:\WINDOWS\System32

tubcr.exe is in C:\WINDOWS

Take Care,

Richard

P.S. When you post the log again, you can just put a check mark in Disable Smilies in This Post so you do not have to alter each line with "C:" in each line of the Log File. ;)

Hello Richard

I have deleted

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)

Do I have to do the same for the other two?
i.e.

O4 - HKLM\..\Run: [ckvlyolznrruk] C:\WINDOWS\System32\lhwsbvc.exe
O4 - HKLM\..\Run: [tubcr] C:\WINDOWS\tubcr.exe

L|kA|r

likair,

Yes, delete their entries with Hijack This! and then go in using Windows Explorer and see if you cannot find the files and delete them too.

Take Care,

Richard

Ok Richard


I will let you know about any results!!

Cheers

L|kA|r:ok:

Still with the problem!!!

:{

I think its definitely a problem with XP SP2, since being a tad paranoid, I tried that address as well and got similar IE 6.0 shutdown. I had been getting browser dropouts since I installed XP, but put it down to a mistake in setting up windows XP with my modem/router/firewall.
It also fails on the above site with Opera 7.54, which wants to send an error report. It does however work fine with Mozilla firefox.

We have had quite a few complaints about IE6.0 dropping and hanging on other XP SP2 machines at work, all of them patched and up to date. The sites visited are not naughty or nasty, but very varied. It also only seems to be a few sites where it does cause drop dead browsing. We did think maybe the programme the site was written with could be the problem, or something in the page setup, but we havent had the time to look properly at that yet.

Another side affect of installing SP2 is that my Eudora will receive mail, but not send any mail till I delete and rebuild the outbox files.

The XP is a fresh install with SP2 patch included. Just have to wait for another set of patches I suppose.

cheers