Sasser Worm
 

During download of Xp updates for my newly updated system, I appear to have received the above. Norton Internet won't work, system warns me of switch off in 60 secs and then closes down. I have looked at the previous advice on this site, but it is a bit too advanced for me. Could anyone provide some simple advice? [I'm pretty sure it is sasser as it mentions the word sasse.exe in the shutdown message].

H49

Helen, Symantec here http://www.symantec.com/avcenter/ven...oval.tool.html has the info you need

Helen49,

It would be worth downloading:

McAfee AVERT Stinger

And then run it while your computer is offline.

Take Care,

Richard