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Grayfly

26th Jul 2022 21:12

E mail 0x80042109 Error

A third problem this month, back again for any help.

I use MS Outlook 2013 which worked fine until 24 hours ago. Receiving emails but not sending. Error comes up about not being able to reach the smtp and code 0x8004219. I have contacted my ISP and they advise no problem at there end.

Any suggestions?

IBMJunkman

27th Jul 2022 13:31

https://answers.microsoft.com/en-us/...2-28da91f54e12

https://datahelpsoftware.com/blog/ho...x80042109.html

Grayfly

27th Jul 2022 17:21

It turns out that by BT home hub is the problem, it stopped letting me connect to my ISP smtp. If I use my 02 iphone as a hot spot it works.

Not sure how to fix a home hub.

Edit. Factory reset solved the problem.

kit344

27th Jul 2022 18:33

Quote:

Originally Posted by Grayfly (Post 11268890)

It turns out that by BT home hub is the problem, it stopped letting me connect to my ISP smtp. If I use my 02 iphone as a hot spot it works.

Not sure how to fix a home hub.

I would probably start with a simple reboot, followed by a factory reset if the first one is unsuccessful.
It's possible that just getting a fresh IP address might help.

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