I never did get an SSD to work in my Lenovo PC. Pity, a fast machine, even if built out of tinsel.

I too will lose my W10 if I am not careful since I upgraded it from 8.1 free.

It ran well on the 2TB drive but I did want that SSD front end. A pal spent hours trying the same thing and went out and bought a hi end load of bits with an Asus board. Funnily enough, that MB failed. The local dealer put him right.

Anyway, I can open my W10 via my MS account, but if I want to sell it (I do) I'd like a proper Key.

I'll try again shortly.

Rivets, you won't lose Win10 - once a system has been upgraded to Win10 it has "digital entitlement" to Win10. MS keeps a hardware "fingerprint" on record and uses that to "authenticate" the system, meaning if you reinstall Win10 this fingerprint is used as the means of authentication rather than you (or the firmware) providing the key. There is no "proper key".

My call came this morning, not from Microsoft but from my local ISP, heavy Indian accent and anyway totally unreadable due to the volume of noise in the background, sounded like a busy Indian restaurant.

I asked the caller to hang on, and placed the telephone down in front of the active TV.

One hour later there was no one on the line - what should I do ?

the stuffed machine is now back up and running Win10. Thanks to all who helped me sort it out.

As an aside, the owner is quite hostile to the notion that LibreOffice might be used instead of Excel !!!. When the machine was new he needed access to a spreadsheet and the information in it from his previous machine. AT the time that machine was US, the hard disk had ground to a halt after 13 years of whirring around. I took the drive out of the machine and we warmed it in an oven, just enough to soften the congealed oil in the bearings but not enough to cook the unit and then I popped it into my disc caddy and sucked the necessary data from it before it cooled down. I then showed him the spreadsheet opened up in LibreOffice but he still insisted on spending hard earned on a new copy of MS Office, bought on line and installed without backup/recovery. Lost it all.

Just to assist like, I have installed LibreOffice for him, just got to persuade him to try it........

You should get your friend to contact his credit card company, tell the he got scammed and they will reverse the transaction.

A guy I work with got caught by the same scam, and we told him to do that. They did a reversal on the spot.