Logging in to emails
 

When I try to log in to emails, the @ symbol is replaced by ''. I've not come across this before and I would welcome advice as to how it can be fixed.

Strangely, it only happens for one account, not others.

I'm using a Dell with Windows 10 and running Firefox if that helps

Somehow you've substituted your English Keyboard for an American one. I'm running W7 on this machine, & can't refer to W10 just now, but you'll find the means of correction in 'settings'. Assuming that you had the '@' before, you'll find that you already have the English English version already loaded; you'll just have to reselect it.
Micro$haft - don't you just love it!

Thank you:
 

I've tried that. You were quite right in saying it was logged in for American English and I have corrected that. However, it is still giving me '' instead of @. I assume there must be a key that will produce @ but, short of trying all the keys, I'm unlikely to find it!

Any other suggestions would be welcome.

What happens if you use the " as a substitute for @? Another thought, have you set FF for English (UK) spelling?

@
 

On a PC, hold down ALT and type 0064.

The @ symbol is above the 2 on a US keyboard. Shift and 2 will make a @.

However there is definitely a way to force the keyboard into a UK mode which will put it back where it belongs. Need to google the manufacturers name and UK keyboard. I did this once and it worked.

Windows key + spacebar will cycle through the installed keyboard layouts.

Hi,

This is a problem that I have had with every windows 10 upgrade I have done.

The problem does not occur with the base Administrator Account. It only appears on any additional user accounts that you setup.

The solution is to replace the UK Standard keyboard setting with the United Kingdom Extended Keyboard setting. Even if you don't use an extended keyboard you have to use the United Kingdom Extended Keyboard setting.

To make this change:

log onto the user account with the problem (you will have to do this with each user account you have setup. You can also do it to the Admin account as well, but changing the Admin account won't ripple the change through to the user accounts.)

click on the following options

Windows icon at the bottom left corner of your screen

settings (if you are not at the settings front page use the arrow at the top left to return to the front / main page)

time and language

region and language (on lhs of the screen)

in the centre of the screen click on the English UK Windows display language icon

options will appear and you click on it

add a keyboard

scroll down to the bottom of the list and click on United Kingdom Extended keyboard


After that you are on your own as I already have the UK Extended keyboard installed and it is greyed out on my screen.

Now the problem is that you now have more than one keyboard installed and my advice is to delete all the other keyboards. I am sorry but I can't remember how I did it but it will be in this section of Region and Languages and English UK Windows display language and add a keyboard etc. (Perhaps you find the keyboard you want to delete and you right click it?????????)

After having installed the United Kingdom Extended Keyboard you can carry on without deleting the other keyboards. As other posters have mentioned you should see something like the words UK EXT on the taskbar at the bottom right and if you don't see those words you can click on the words that are there and they will cycle through the installed keyboards until something like UK EXT appears. This means that you are then using the UK Extended keyboard. (If you only have one keyboard setup then there is no text displayed.) (Please note that you cannot click on any words that appear and expect to find the UK Extended Keyboard until you have gone through the above routine to install the UK Extended Keyboard.)

I deleted the other keyboards as I kept on accidentally changing the keyboard away from the UK EXT option.

Good luck