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-   -   Avast File System Shield Notification (https://www.pprune.org/computer-internet-issues-troubleshooting/549830-avast-file-system-shield-notification.html)

wowzz 22nd Oct 2014 14:49

Avast File System Shield Notification
 
I am running the dreaded Windows 8:1, and have installed Avast antivirus software.
The software is blocking an infection from Win32:BrowseFox-C[PUP], which is a good thing - unfortunately the virus seems to be constantly trying to insert itself, as I am getting the Avast notification window every 30 seconds, which is more than a little annoying. I have tried to switch off the Avast notification system, but to no avail.
Any help would be most welcome.

BOAC 22nd Oct 2014 16:23

Quarantine the virus? Find where it is coming from and don't go there again?

wowzz 22nd Oct 2014 16:45

Good advice, but it is a brand new Dell, that I only got yesterday, and I haven't been near anywhere tacky [unless you count Argos!]

BOAC 22nd Oct 2014 17:55

So: -
Will Avast allow you to 'quarantine' or remove the infection??
Virus scan?
If no to both I suggest you download Malwarebytes (Free) and run a scan.

Tarq57 22nd Oct 2014 20:22

"PUP" normally stands for potentially unwanted program.

It's not necessarily a virus, but probably some factory installed rubbish to do with branding or advertising.

How I'd approach it would be to find the root folder for it, and what games or specials seem to be associated with it.

PPRuNe Pop 22nd Oct 2014 20:54

I personally think that Avast thinks too much of itself OR just likes being too invasive. I got rid of it after it got so boringly preying on everything I did. I now use AVG and its subtle moves are great. Avast is a bit like Norton - a PITA.

jimtherev 22nd Oct 2014 22:40

One man's meat etc. I migrated to Avast! 'cos I found AVG was slowing things down immoderate. Quite possibly the latter has now changed for the better again; I used it with great satisfaction for a number of years after changing from Nortons, which was then on it's taking-over-the-world kick.

BOAC 23rd Oct 2014 08:35

Like jim, I have no issues with Avast.

wowzz 23rd Oct 2014 09:09

To be fair to Avast, BrowseFox is a particularly nasty virus, which you really do not need on your PC.
As I said before, Avast is doing a great job, I just wish it would stop bragging about it!

BOAC 23rd Oct 2014 10:02

Post #4???

wowzz 23rd Oct 2014 12:43

Thanks BOAC - I did read your post 4, but as far as I can see, Avast does not give me the option to quarantine the virus. It just tells me that the virus has been placed in the 'chest' and that no further action is required.
I have 'Spyhunter' installed, and am not sure if Malwarebytes would be of any extra help, as the virus is not actually 'in' the PC as Avast has prevented it taking hold.

BOAC 23rd Oct 2014 15:15

OK - all the googling I can see suggests that your 'spyhunter' should enable removal.

http://www.toppcoptimizer.com/cant-r...ep-in-minutes/

You may finish up with option 3.

wowzz 23rd Oct 2014 21:42

BOAC - Many thanks for taking the time in researching this issue. Today I do not appear to be having the same issues, thanks, I presume to Spyhunter [for which I paid £30 as I was so fed up with the problem] and to Avast.
Hopefully the problem is now resolved.
On a slight thread drift, when running the Spyhunter scan, after only 24 hours of using the new PC, the scan identified some 300 'spy' viruses [albeit that some of these are more to do with identifying my surfing trends, rather than anything truly malicious]. Within the time frame I had not purchased anything, visited any dubious sites etc. The question therefore, is how come my new laptop is so infected so soon. Is Dell shipping laptops with spyware already installed, or am I just unlucky?

BOAC 24th Oct 2014 07:28

That is good news on your first issue. It may be that some of the superfluous stuff all manufactures seem to think we all 'want' on our new machines are being interpreted as 'spy' by Spyhunter. Beware over-frenetic programmes that 'find' all sorts of stuff - and then sometimes ask you to part with 'folding drinking vouchers' to 'get rid of them'.

My new HP laptop earlier this year had all sorts of HP crap on it that I just did not want. I'm sure you know to be 'careful' when installing anything to check any 'optional extras' - I always choose 'custom install' and deselect the garbage. Even Adobe are 'automatically' installing 'extra' stuff if you don't watch out.

Again, I think you would find Malwarebytes (free) a very useful tool to have. Lastly, be careful not to have two 'major/always on' anti-virus progs running together - it always used to be said that this can cause conflict.


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