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-   Computer/Internet Issues & Troubleshooting (https://www.pprune.org/computer-internet-issues-troubleshooting-46/)
-   -   Ref attachments (https://www.pprune.org/computer-internet-issues-troubleshooting/548730-ref-attachments.html)

Nervous SLF 4th Oct 2014 02:41

Ref attachments
 
Our lawn mowing man sends his monthly invoice as an attachment with his e-mail stating that he has sent his invoice.
When I open his e-mail using Windows Mail the attachment never shows so of course I am unable to open it. However if I
go direct to the e-mail section on the ISP ( as though I was using an Internet cafe to access them ) lo and behold there
is the attachment and I can open it.
I am 100% sure that I haven't altered any settings and anyway all other attachments arrive as normal. Oh yes and
the others he sends invoices to have no problems.

BOAC 4th Oct 2014 06:50

Why can't I view an attachment in Windows Mail?

Nervous SLF 4th Oct 2014 08:19

BOAC, Thanks for the link which I have looked at. My setting is on "do not allow attachments to be saved or opened etc".
Probably safer if I leave it like that until I expect the mowing invoice and then change it for a couple of hours. Thanks again.

BOAC 4th Oct 2014 08:30

As you wish - it is generally 'ok' to open attachments if you follow a few simple rules:

1) You do have a good AV programme, regularly updated?

2) Are you expecting it?

3) Does it 'sound' plausible?

4) BEWARE "here is a mobile photo for you click the attachment to view" stuff - I always check with supposed sender first.

I have no doubt others will add warnings/caveats, but these are the basics. NB Any attachment can carry 'infectious' code.

Avtrician 4th Oct 2014 09:15

Opening an attachment via web mail is the same as opening it in Windows/any mailprog.

The attachment is still opened on you computer.


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