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-   -   EE/Orange PAYG top problems advice (https://www.pprune.org/computer-internet-issues-troubleshooting/545774-ee-orange-payg-top-problems-advice.html)

dazdaz1 16th Aug 2014 16:39
EE/Orange PAYG top problems advice
 
If anyone (UK) is having problems topping up using a voucher and failing to top up, via their mobile phone, some advice.

For the past 24 hours EE/Orange are having technical problems using a voucher to top up, I have. Now if your having problems call EE I found a free phone number 0800 801080 select option 2 then 2 again then (I think 4) use your judgement. After speaking to a customer services person, they will request your mobile number, the voucher code and hey presto your topped up.

Hope they get the top up via mobile sorted soon.


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