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-   -   PAYG credit debit (https://www.pprune.org/computer-internet-issues-troubleshooting/543436-payg-credit-debit.html)

dazdaz1 12th Jul 2014 14:14

PAYG credit debit
 
Had this sms/txt yesterday on my phone " U have subscribed to 25Seduce you video. Subscription for £3 per week until you send STOP to 65905. Help: 020 3598 1581 or at... support (at) global-awareness.co.uk"

I've had this txt before, just thought it might be spam, deleted it. Yesterday, checking the balance on my mobile my credit it had been debited by £3?????

So I phoned the above 020... number. "I've removed your number from the system" I was informed. And what about my refund I asked. After taking my address I was informed that a refund would be credited to me via Paypal or a cheque. I would be phoned in the next 24 hours about this.

I await.

Daz

mixture 12th Jul 2014 14:56

I reckon OFCOM would love to hear from you.

dazdaz1 12th Jul 2014 15:18

Ofcom.... Good idea, have sent a mail to BBC Watchdog tv program site. I'll keep updating as and when.

Daz

mixture 12th Jul 2014 17:34

You may want to check "Phonepay Plus" too ... they regulate premium rate numbers in the UK, not sure if it covers premium rate texts... probably does...

dazdaz1 13th Jul 2014 15:20

Thanks all for your replies, £3 is nothing, the reason is how do these companies get away with it? I shall await my cheque for £6

BOAC 13th Jul 2014 16:30

Texts from 85878 Page 10 of 10
They seem to have been 'at it' for at least 6 months. This site gives you a couple of addresses 'oop norf' (on page 10) you might wish to visit 'with the boys' and offer some 'education'.

It would seem they are in breach of the law, and OfCom really should do something.

mixture 13th Jul 2014 16:47


the reason is how do these companies get away with it?
Well, technically they shouldn't as you need to jump through hoops in the UK to be allocated premium rate numbers and its generally made quite clear at all stages what you can and cannot do.

But of course, scum ignore that ... and so much like email spam, its then a case of adopting a reactive policy since the proactive element has evidently failed.

Much like email spam too, I suspect if you look hard enough, you'll find companies willing to accept bulk sender customers and provide them with a premium rate response number whilst turning a blind eye to what they use them for.

dazdaz1 14th Jul 2014 13:25

Update.... Had a call this morning, they are sending me a cheque for the 2x£3 debits from my PAYG phone credit. I could understand if I had one of those smart phones, picking up a nastie. My old girl just does calls and txt, cost me £9.99

Having said that, some of you may be thinking did daz ask why this money and by who was debited. I did, the nice Scottish lady said " It might have been a third party" She did not have access to the database on her system.

As a pet project, I'm going to delve more into this company. Thank you for all your replies.

Daz


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