Purchases at the iTunes Store
I recently splashed out and bought a new iPod Classic, which was a replacement for a model that could best be described as superannuated. The old one was deauthorised and given to a charity shop.
My problem is that I cannot download any of my purchases made over the years from the iTunes Store onto my otherwise all-singing, all-dancing new iPod Classic. The iTunes help staff do not appear to be able to offer a solution to the problem. Perhaps some knowledgeable PPRuNer could help me, please? There are ~£1,000-worth of downloads at stake! |
Can you be more specific about how the problem manifests itself when you try?
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I simply cannot find a way to download my purchases.
I have tried following the instructions contained in Managing content manually on iPhone, iPad, and iPod but to no avail. There does not appear to be a help bulletin that reflects my problem. |
When I open iTunes on the left hand menu is sub-heading called STORE and under that is PURCHASED. Showing all my purchased tracks.
Do you not have that? |
How did you deauthorise your iPod, you may have inadvertedly deauthorised your computer instead.
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ASFKAP,
No. Let this serve as a warning for people who don't do backups ! |
You get none of this stress if you fill your ipod with the special 'non revenue' internet versions of your favourite tracks |
Deauthorised computer for sure.
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Thanks to all who offered assistance and advice with this problem.
I contacted iTunes, which eventually agreed to re-release all the tracks I had "purchased" over the years. All iTunes content has now been safely backed up on an external hard drive! Again, many thanks. CCC |
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