Large (16Gb) file transfer problem
 

My Philips MCi500H has to go for repair (intermittent left audio channel), so I've been trying to back up its 16Gb hard disk content to my PC....

Plug in Ethernet cable, follow the software prompts and off it goes at around 100Mb/s backing up the tracks to the PC. But as soon as it reaches 9Gb, it stops and I get a 'connection lost' message with that infuriating white cross in red disc symbol.

Any clues? There's about 250Gb spare disk space on the PC and it uses an Intel core i5 processor, WinXP SP3 and the file system is NTFS.

INteresting....is the HD on the PC partitioned and you are trying to save it to a smaller than needed partition?

Are you saving it to a file and the file size is limited?

If not, maybe you should try saving it to a file. "Back-up tablet" Or...could it be that you are also attempting to back up the OS and the PC isn´t having it? Try all the files, without the OS.....

If none of that works.....I have run out of ideas...

j

Are you backing it up via a CIFS share?

If so, map a network drive before using it via the drive letter.

I am not familiar with the kit, but my best guess would be that software you are using is "flaky".
Assuming you are able to view your tracks as files, just copy them onto your hard drive manually and bobs your uncle :ok:

The software is bespoke and supplied by Philips. It is called 'WADM'.

It isn't possible to 'see' individual files, except as music titles - and they cannot be backed up individually, as fas as I can ascertain.

It wouldn't surprise me at all if the software was 'flaky' - just about everything else Philips make seems to be.....:rolleyes:

It may seem obvious and I am sorry if you have already tried it, but, just a suggestion:

Presumably you can connect your Philips to your computer via USB. If you do so, Windows usually detects a 'Mass Storage Device'. After it finds the drivers and installs it, you should see it as a disc when you open 'MyComputer'. When you do so, you should be able to find the files in that new disk somewhere. It may take some browsing.

If only it was that simple! Unfortunately the only connection options are through WLAN or Ethernet cable - and I haven't found a way of 'seeing' the source from which the file is being sent....:uhoh:

Could it be failing when it reaches a particular file?

A number of windoze files are locked by the OS so a simple drive copy always fails.

Also if the destination partition is FAT32 rather than NTFS, it will fail on the first file which is bigger than 4GB.

Best way is Trueimage, IF the source runs windoze. I have used it for years, and routinely backup a laptop with ~ 30GB of stuff on it, over a LAN, to an ethernet connected network drive, or another PC. The resulting image file is say 20GB. But like I say the destination drive must be NTFS not FAT32.

you could always tug the drive, if possible, drop it into an external drive case and back up ???

Unfortunately it's impossible to tell whether a particular file is causing the issue - the whole contents of the device HD are sent in on big file. I wondered whether there was some limit (such at the FAT32 4Gb limit), but cannot find any information.

I don't even know what OS the source device actually uses - nowhere can you find the information.

BEagle.
No idea what the problem is, but.. You could try compressing the whole 16GB with RAR (or zip or whatever), breaking up unto a series of smaller files, and backup the compressed files

For downloads that are likely to be interrupted on flakey connections I use `wget', which will resume from where it left off -- if the source system supports partial downloads. This does depend on exactly how the Philips publishes its data, and what download options it supports though. Could be worth a try.

Try "wget windows" in yr fav search engine (it's really a GNU/Linux program).

'b

Firstly, it has happened to other people e.g. this reports a WADM backup stopping at exactly 9.02GB.

I had a look at the manual and a few other bits, As far as I can tell, this WADM works the way it does as an anti-piracy measure, encrypting the files in to one big lump so no-one can get to them. I don't know why they bother, frankly. That thread after the link notes that someone's written a program for getting to the MP3 files directly, called WACHandler. I would try that if all else fails - but I can't vouch for it in any way. It won't back up the MCi500H Album Art, for example.