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-   -   Removal of Vista Antimalware Doctor 2010 - Help Please (https://www.pprune.org/computer-internet-issues-troubleshooting/421837-removal-vista-antimalware-doctor-2010-help-please.html)

VitaminGee 22nd Jul 2010 13:33

Removal of Vista Antimalware Doctor 2010 - Help Please
 
My PC (Vista Home Premium) has been infected with the Vista Antimalware Doctor 2010 Virus.

Having Googled and tried a removal process from eHow (link) the Antimalware files seem to have disappeared but something untoward is still in the system and which seems to have hijacked the security programme (Kaspersky 2009 with 2010 update) which keeps popping up with the same infection warnings despite me having followed the neutralisation commands (on each occasion the PC automatically shuts down and reboots).

Any help would be much appreciated.

oldbeefer 22nd Jul 2010 13:45

I would suggest running the bleeping computer Remove Antimalware Doctor (Uninstall Guide) they use Malwarebytes (free) which has always shifted the most stuborn nasties.

BOAC 22nd Jul 2010 17:20

What is your OS? A bit of a selection in your post! Malwarebytes is your first point of call. If that does not clear it, Super Anti-spyware and Norman 2010 if necessary. Run all in safe mode. Have you run Kaspersky in Safe?

If you still have it, find an AV that allows a boot scan - Avast for example, or the Avira boot scan download to burn a CD


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