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-   -   Deleting(and reinstalling) Adobe flashplayer (https://www.pprune.org/computer-internet-issues-troubleshooting/418380-deleting-reinstalling-adobe-flashplayer.html)

621andy 16th Jun 2010 14:50

For some reason Flashplayer Activex wasn't working on my lappy so I tried to uninstall it and planned to then re-install it...However, it now won't run OR uninstall!! Just sits there not going away:mad:

Hayellp!

Ta muchly in advance!

...And yes, before anyone asks, I've tried going to Control panel and uninstalling it from the list.

It doesn't appear in the list of 'All Programs' when I select it using the windows button bottom left, but does appear in the uninstall list in Control panel:confused:

Bushfiva 16th Jun 2010 15:25

Download the Adobe Flash Player Uninstaller

How to uninstall the Adobe Flash Player plug-in and ActiveX control

621andy 16th Jun 2010 17:51

Many thanks:ok: I'll try it now...

Hmmm, well it uninstalled it ok, and I've supposedly re-installed it...but it doesn't work:ugh:

According to the uninstall list it's there(and it disappeared from here when I uninstalled it), but according to the 'all programs' list it doesn't exist:confused:

Aaarrgghh I hate computers:mad:!!!

Frelon 18th Jun 2010 12:57

Whilst using the Adobe Flash Player Uninstaller it reminds you to close down your browser (easy to overlook when clicking all those buttons) whilst deleting Flash Player. Did you remember to do this?

Tarq57 19th Jun 2010 00:30

Go to the Adobe page hosting the removal tool and download it.
Close all browsers. Run the tool. (Although not prompted to, I usually reboot at this point.)
Then go Here and download/install the flash player. (I suggest you do not include the free security scan that installs with it, unless you opt out.) Do this for each browser you use. At some point when installing in IE, it will tell you to close the browser to finish the installation.
Depending on the type of firewall you use, you may be prompted for certain files or reg entries to be modified.

621andy 20th Jun 2010 06:42

Tarq57- I've done everything as per your destructions, but it still won't install properly.

In Control Panel I can find 'Adobe Flash Player 10 ActiveX' but it doesn't show up in 'Programmes'....:ugh:

Thanks anyway everyone!

Tarq57 20th Jun 2010 07:25

What OS do you use, and what security applications?
Is this file present on your C drive

C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
and if so, what version is it?

Are you running the uninstaller/installer files on an admin account?

Bushfiva 20th Jun 2010 12:00

It's a browser add-on, it won't show up in Programmes. If you can watch stuff on Youtube, it's working.

621andy 22nd Jun 2010 15:16

Hmm, I wish I could watch youtube vids, but the lovely Turkish censor won't let me!

Tarq57-No it doesn't show up!

Tarq57 23rd Jun 2010 03:08

If it isn't there (you would have to check that hidden files and system files are not "hidden" to see it) it hasn't installed.
Are you installing as an administrator?
What browser?
What OS?
What security apps?

This is like getting blood out of a stone.

621andy 23rd Jun 2010 12:52


This is like getting blood out of a stone
You don't have to help:} But thanks anyway:ok:

Sooo, Winders 7 & internet explorer, and as far as I'm aware I'm installing it as administrator.
Oh, and I use Windows firewall, Spyware Doctor, and Avira Antivirus personal.

I've just tried watching a youtube vid via a proxy site and it doesn't appear to work...and I just looked for the

WINDOWS\system32\Macromed\Flash\NPSWF32.dll
jobby and that doesn't show up either...

Saab Dastard 23rd Jun 2010 17:28

Windows 7 32 or 64 bit?

SD

621andy 25th Jun 2010 07:12

Saab Dastard- I assume 32:confused: but I have to say I'm not sure!

Saab Dastard 25th Jun 2010 17:08

You need to be sure - there is no 64-bit Flash plug-in.

So on a 64-bit system you have to specifically install a 32-bit browser that can use 32-bit Flash player.

SD

621andy 26th Jun 2010 14:56

Just checked; Deffo 32 bit...

:sad:

Tarq57 26th Jun 2010 19:42

Getting somewhat into guesswork territory, here, but this is what I'd try.

Select the uninstall tool linked above, right click, "Run as>administrator"
Reboot.
Disable Spyware Doctor.
Select the IE icon, go to the adobe here and download the installation file.
Close IE.
Right click that file, select "run as> administrator" and let it install.

My guess is that an element of SD maybe uses IE, thus locking it, or is in some other way blocking its installation.

It shouldn't really need admin rights to install, so up to you if you want to skip that aspect of the instructions.

See how it goes. Good luck.


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