Tiscali have hijacked the home page
 

Mrs Bernoulli, in her independent way, has subscribed to Tiscali for her broadband connection. She duly installed everything and I am advised that it all went swimmingly. However, the default home page is, naturally, Tiscali. Mrs B would like to change it. No prob said I smugly. Tools/Internet Options/type the new home page/Apply. Job done in nanoseconds. Not so simple. The bit where the home page address is (where you type a more preferable one) is greyed out, as are the three buttons "use current", "use default", "use blank". So how the :mad: does one get round this? Operating system is Win XP + SP2 and of course IE6. Apart from that the whole thing is fine.
:confused: :confused:
The Tiscali web-site does not help.

Have you had a look at the Advanced Internet Options?

Try http://support.microsoft.com/?scid=kb;EN-US;Q320159 . Probably start from step 6. Have fun Pedro.

TS

Alternatively, download and run Mozilla Firefox as your browser. When it first starts and asks you if it should import IE settings, say NO.

Thanks for the replies chaps.
JV, Yes but unless I missed something, I couldn't see anything relevent to the problem.
TS, been there and decided that it would be a last resort solution. Mrs B doesn't want too much "messing about" as she puts it.
Frostbite, brilliant bit of sideways thinking - it never occurred to me. Could be the answer. Certainly the easiest.
Thing is, I think it is very naughty of Tiscali to do that without apparently giving the customer any option. Ho hum. I'll see if Mrs B can be persuaded to use a different browser.

Bern O - have you tried running 'hijackthis'? http://www.pprune.org/forums/showthread.php?t=176718. It might be worth running it and having a look.

I found a similar problem in a post elsewhere and the log produced had these entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali

This tells you that Tiscali has taken over your start page (I guess you know that!) and then you can remove it.

PS Mrs B-O may 'come round' if you buy her some flowers..................:p

I think Microsoft anti-spyware has a browser restore feature. It's free to download and integrates nicely into XP.

In any event ditch IE. Download Firefox or Opera here, It's free, more secure than IE and easier to tune.

A bit of googling found this...

http://www.mcse.ms/archive168-2005-7-1731727.html

RC