ADSL Speeds...
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Join Date: May 2004
Location: Granada, Spain
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ADSL Speeds...
Out here in Spain, in the sticks one largely has to go with whatever is available and that means Telefonica. Other ADSL suppliers all lease space on and interface with the Telefonica infrastructure at some point and are thus subject to all the same faults and failures.
Now here's the rub... we have a contracted rate of 3Mbps /320Kbps and since October last year are having a seriously bad time with the actual speeds, especially uploads... Apart from a short window between around 2am and 3.30am when the speed is something like that contracted, our 'normal' upload speeds are in the region of only 20Kbps... too slow to put attachments onto emails, far too slow to upload pics to Photobucket and much too slow to update our blogs and websites.
I have been in regular contact with Telefonica about this ongoing problem and their oft repeated response is... 'We know about the problem and are working towards a solution...'
Wimax isn't really an option... no line of sight to the nearest mast.
Satellite OK but expensive for the amount of data transfer we need to keep our websites and blogs going and the Sat. ISP's are all too fond of their 'Fair(!) Usage Policies'
Any comments or suggestions would be appreciated...
pp
Now here's the rub... we have a contracted rate of 3Mbps /320Kbps and since October last year are having a seriously bad time with the actual speeds, especially uploads... Apart from a short window between around 2am and 3.30am when the speed is something like that contracted, our 'normal' upload speeds are in the region of only 20Kbps... too slow to put attachments onto emails, far too slow to upload pics to Photobucket and much too slow to update our blogs and websites.
I have been in regular contact with Telefonica about this ongoing problem and their oft repeated response is... 'We know about the problem and are working towards a solution...'
Wimax isn't really an option... no line of sight to the nearest mast.
Satellite OK but expensive for the amount of data transfer we need to keep our websites and blogs going and the Sat. ISP's are all too fond of their 'Fair(!) Usage Policies'
Any comments or suggestions would be appreciated...
pp
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Seriously considering quantis.es or tooway.es
Both have some good points, both have some not so good.
Our websites and blogs tend to be picture heavy, and so a lot of data transfer is involved which could run us foul of traffic capping or F.U.P's.
The financial returns from these websites / blogs has to cover my O.H's time, our hosting costs and obviously the cost of the ISP. We are monitoring our joint 'actual' internet traffic up and down for the month of March to see whether Satellite Internet is financially viable, but its looking more and more as if it will have to be one or the other and quantis appears to have the edge...
pp
Both have some good points, both have some not so good.
Our websites and blogs tend to be picture heavy, and so a lot of data transfer is involved which could run us foul of traffic capping or F.U.P's.
The financial returns from these websites / blogs has to cover my O.H's time, our hosting costs and obviously the cost of the ISP. We are monitoring our joint 'actual' internet traffic up and down for the month of March to see whether Satellite Internet is financially viable, but its looking more and more as if it will have to be one or the other and quantis appears to have the edge...
pp
Last edited by Phalconphixer; 20th Feb 2012 at 23:59. Reason: typo
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Phalconphixer,
Tooway is quite popular with the news organisations (Reuters/CNN/BBC).
However, it's not FAP free. Max Contention on the new KA-SAT TOOWAY is 30:1.
For a FAP free satellite product, look at iConnect. That's the one favoured by people who really need reliable satellite broadband (NATO & ISAF in AF & IQ).
Tooway is quite popular with the news organisations (Reuters/CNN/BBC).
However, it's not FAP free. Max Contention on the new KA-SAT TOOWAY is 30:1.
For a FAP free satellite product, look at iConnect. That's the one favoured by people who really need reliable satellite broadband (NATO & ISAF in AF & IQ).
With Telefonica here in Canarias.
Contracted for 10Mbps and get 8.5Mbps correctly and independently measured. Can download from movie sites happily at a smidgin under 1Mbps.
No complaints from them there parts !!
Speak to 1004
Contracted for 10Mbps and get 8.5Mbps correctly and independently measured. Can download from movie sites happily at a smidgin under 1Mbps.
No complaints from them there parts !!
Speak to 1004
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Speak to 1004...been there done it...several times... normal answer call 900357000 ADSL hotline... in Spanish only... (not complaining about the language this is Spain after all).
Telefonica have admitted several times that the problem is their and 'they are working towards a solution'
3mbps is the fastest service we can get and for years it was fine but then started to go downhill fast!
Strangely enough though last Tuesday I ran a speedtest on T'fonicas own website and I noticed two things;
1) the format has changed; used to be that ones contracted speeds were displayed along with the actuals measured. Now, the contracted speed is no longer displayed, just the actual measurement and this cryptic comment
"Su velocidad es correcta dentro de los parámetros de su servicio contratado (Velocidades NOMINALES mínimas: 512K de bajada, 128 K de subida)" which roughly translated means
"Your speed is correct within the parameters of your service contract (minimum nominal speeds: 512K down, 128K up)"
Now there is no way that if the download speed dropped to 512Kbps could it be considered correct if our contracted speed is 3Mbps!
Telefonica appear to have moved the goal posts! Again!
2) Our contracted upload speed is supposedly 320Kbps and yet coincidentally the actual has increased to an average 550Kbps.
Am I going to query this with Telefonica? Not on your life! At the moment we are getting up to 3Mbps down and a relatively steady 550Kbps up. Since the main thrust of my complaints to Telefonica have been about atrociously slow uploads (typically 40Kbps or less), I think its time I stopped hassling them and quit while I'm ahead!
pp
Telefonica have admitted several times that the problem is their and 'they are working towards a solution'
3mbps is the fastest service we can get and for years it was fine but then started to go downhill fast!
Strangely enough though last Tuesday I ran a speedtest on T'fonicas own website and I noticed two things;
1) the format has changed; used to be that ones contracted speeds were displayed along with the actuals measured. Now, the contracted speed is no longer displayed, just the actual measurement and this cryptic comment
"Su velocidad es correcta dentro de los parámetros de su servicio contratado (Velocidades NOMINALES mínimas: 512K de bajada, 128 K de subida)" which roughly translated means
"Your speed is correct within the parameters of your service contract (minimum nominal speeds: 512K down, 128K up)"
Now there is no way that if the download speed dropped to 512Kbps could it be considered correct if our contracted speed is 3Mbps!
Telefonica appear to have moved the goal posts! Again!
2) Our contracted upload speed is supposedly 320Kbps and yet coincidentally the actual has increased to an average 550Kbps.
Am I going to query this with Telefonica? Not on your life! At the moment we are getting up to 3Mbps down and a relatively steady 550Kbps up. Since the main thrust of my complaints to Telefonica have been about atrociously slow uploads (typically 40Kbps or less), I think its time I stopped hassling them and quit while I'm ahead!
pp
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Now there is no way that if the download speed dropped to 512Kbps could it be considered correct if our contracted speed is 3Mbps!
What is considered correct is a commercial matter, no doubt formally defined contractually.
If you were, for example, to read BT's specs for their DSL services in the UK, you would be fairly surprised at what is considered acceptable.
You also have to bear in mind that ADSL (and particularly cheap home user ADSL) is NOT a guaranteed service. There's contention, packet shaping, rate limiting and all sorts of other magical stuff going on behind the scenes to ensure the providers can stuff as many punters onto the same pipes as possible.
