PPRuNe Forums - Bravo Zulu Westjet

PPRuNe Forums (https://www.pprune.org/)

- Canada (https://www.pprune.org/canada-42/)

- - Bravo Zulu Westjet (https://www.pprune.org/canada/578587-bravo-zulu-westjet.html)

Bravo Zulu Westjet

Just saw a social media posting that Team Teal put at least 10 aircraft to help evacuate residents of Fort McMurray

For all readers please go to the Canadian Red Cross web site and make a donation to help those in need.

Good on WestJet! Wonder if AC did anything at all? Haven't heard of anything...

Unfortunately they can't land at the McMurray airport: Fort McMurray airport under siege from raging wildfire - Edmonton - CBC News

With CYMM being closed, Suncors Firebag airstrip has been the one being used.

Nasty situation.
Our thoughts are with you.
Headline news here, as in many countries.
If help requested, I am sure our fire services will repond, as there is great co-operation between Aust and Canadian fire community.

I think you will find that First Air, Air Canada are also involved, along with four CL414 tanker's left CYQB yesterday to help out, more may be on the way. When we departed CYQB yesterday they were scrambling to get the water bomber fleet "de winterized" much earlier than in previous seasons.

and Canadian North, and Sunwest, and North Cariboo, and Integra, and Airco, and, and, and. Kudos to WestJet for helping, but they are not the only ones who have dropped everything to assist with the airlift.

Coulson's Martin Mars (the last one flying) will be there tonight as well.

Good Evening All

It seems Big Red has been very busy which shows they care very deeply in what is happening:

Update 4: Fort McMurray Wildfires

May 7, 2016

Evacuation charters:
As of today, Air Canada and Jazz will have operated 20 charter flights, evacuating more than 1,400 people to Edmonton and Calgary, with more flights tomorrow.

More seats departing Alberta:
Air Canada continues to add additional capacity from Edmonton across Canada to get people home from Northern Alberta and to date including evacuation charters, we have added more than 3,600 seats. We continue to actively manage this and add additional capacity daily as required.

Assisting to deliver medical supplies:
We are working with Global Medic to deliver medical and other supplies to Alberta.

Waiving pet, hunting equipment, bag fees:
We are waiving pet carriage fees as well as handling fees for weapons/hunting equipment, surf equipment and bikes for passengers who are in the process of evacuating from affected areas.

Baggage fees are waived for passengers travelling to or from affected areas. Customers who have checked-in online, via their mobile device or via a kiosk at the airport should submit a request for refund of baggage fees via Customer Relations once their travel is complete.

For customers originally booked to fly to/from Fort McMurray, Fort St. John, Edmonton, Calgary
A flexible rebooking policy remains in place to enable passengers to change their flights without charge, space permitting for flights departing or arriving affected areas. Customers are requested to check the status of their flights on aircanada.com.

Lowest fares remain available:
Contrary to allegations in social media, fares were not raised in response to this devastating situation. In some cases, customers booking last minute on May 3 and 4 on flights from Fort McMurray and Edmonton have paid premium fares. This was a result of Air Canada’s computerized revenue management system, which automatically manages fares. Regrettably, we were unable to intervene in advance to manually adjust fares and in those instances we’re contacting customers who paid a premium to adjust the fare to the normally available, lowest advance fare and refund the difference. Steps have been taken to manually manage fares on aircanada.com to ensure the lowest advance fares remain available for all passengers travelling as a result of the wildfires.

Red Cross aid
We are thinking of the people in Fort McMurray, which includes our own employees and employees of our Air Canada Express partner Jazz who live in this community. The Air Canada Foundation has made a $50,000 donation to the Canadian Red Cross to assist with relief efforts.

All Fort McMurray scheduled flights remain cancelled due to airport operating restrictions as a result of the wildfires. We remain ready to operate flights into Fort McMurray as soon as scheduled flights are able to resume.

Updates will be continue to be provided on aircanada.com.

AIR CANADA aka "BIG RED" accused of price gouging victims.

http://www.ctvnews.ca/business/air-c...tion-1.2891081

Yobbo, rather than "Gouging" it seems to be another example of an automated booking system not been removed from the computer during a period when someone in management should have been more on the ball, typical of the age we live in I'm afraid when those in the "Trenches" are not able, or allowed in many cases, to modify things and use common sense as todays management style tends to ignore input from the front line employee's, a bit like the A380 which went around in Manchester when the landing/runway length computer told them to even though the aircraft had done so on many previous flights in the same conditions, there will be many more instances of such things given the blind faith many have in computerized systems, it looks like AC has taken steps to fix this particular screw up, lets hope lessons have been learned!

Good Afternoon Clunkdriver:

It seems friend Yobbo in his myopic view forgot/ignored reading the item taken from the Air Canada website.

Bolded so he can read it

Lowest fares remain available:
Contrary to allegations in social media, fares were not raised in response to this devastating situation. In some cases, customers booking last minute on May 3 and 4 on flights from Fort McMurray and Edmonton have paid premium fares. This was a result of Air Canada’s computerized revenue management system, which automatically manages fares. Regrettably, we were unable to intervene in advance to manually adjust fares and in those instances we’re contacting customers who paid a premium to adjust the fare to the normally available, lowest advance fare and refund the difference. Steps have been taken to manually manage fares on aircanada.com to ensure the lowest advance fares remain available for all passengers travelling as a result of the wildfires.

Any clues , how the fire was started ?

I've seen most of the media websites and so far there is no clue as to how it started. Perhaps we'll never know.

Air Canada is operating a 777 JHB-YEG.

Bringing in aprox 300 firefighters to assist with the Alberta fires.

Must have been a big shuffle to free up a triple to operate this flight. Let alone the logistical challenge to position crews and resources to handle the operation.