Chirp
 

Just some info for U.K. based CC:

The Confidential Human Factors Reporting Programme (CHIRP) was extended to CC for a trial period commencing 1 July 2001 and running until 30 June 2002.
A review has been conducted of this trial period and some 70 cabin crew reports were submitted.
The number of CHIRP CC reports has been less than originally envisaged and as a result, the cost of the CHIRP CC program was less than anticipated, therefore it has been possible to extend the trial period until March 2003.
For more info go to www.chirp.co.uk
It makes some interesting reading and finally a way in which some CC with some real issues can have a voice !

(CAA FODCOM 14/2002)

I have used it and its excellent, very confidential and they really do look into the incident for you.