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-   -   EZY cabin baggage query (https://www.pprune.org/cabin-crew/514895-ezy-cabin-baggage-query.html)

Ianp83 15th May 2013 18:43

EZY cabin baggage query
 
I hope some EZY cabin crew may be able to help.

I am flying LGW to MXP in July for a motor biking holiday. I want to take my helmet but it doesn't fit in my carry on bag and I don't want it in the hold with the risk of non-visible damage. Will I be able to take it on board along with a cabin sized case or is the 1 piece rule ultra-strict.

Thanks

Agaricus bisporus 15th May 2013 21:16

One item means - guess what - one item - as you might expect. It won't come to any harm in the hold if you pack it properly.

Aus380 16th May 2013 01:01

Why not just wear it as you board and then y can take it off!

Gulfstreamaviator 16th May 2013 04:50

Wear it
 
after all it is no more a hat than a peaked uniform cap, or ladies whatever.

I wore a dive weight belt. (with 10kgs of shot.)

No problem till I was told to remove shoes and belt, security were rather confused.....

glf

Ianp83 16th May 2013 15:47

EZY cabin baggage query
 
I've considered wearing it but pretty sure that wont go down too well. Would pack it in the hold but because of its size, inflexibility and roundness - it won't even fit in my hold suitcase. Hmmmm may have to rent one over there.

Thanks for the suggestions.

Alsacienne 16th May 2013 16:12

I travel with a canvas shopping bag as my handbaggage ... it contains all my bits and bobs but still counts as 1 bag, and fits easily in all cages.

Might your helmet fit in one of these? OK so it isn't exactly 'chic' but it is useful.

RHRP 16th May 2013 21:38

I flew today on easyJet and there was a cabin announcement that they were restricting the size of bag they would guarantee to allow on board from (I think) July. The new "guaranteed" size is smaller than the CAA regulations, so I would check carefully before you fly. The message is clear, if you have a bag which is within CAA regs but the flight is busy, there is no guarantee you can take it on board. Like several passengers today, you will have your bag taken to the hold.

I'm going to moan now. They claimed a computer problem had caused duplicate allocation of seats which was delaying flights. Despite the aircraft not being on the ground, we were herded into hot, airless corridors to stand waiting for it to arrive. I know my company is booking me cattle class transport to save money, but why do EJ have to treat us like cattle?

When we finally boarded, some of the cabin crew had clearly lost it and their rudeness to passengers was such that other passengers felt obliged to defend them. I have never before seen a Captain feel the need to keep a member of cabin crew on the flight deck in flight for 45 minutes to cool off.

KBreezy 19th May 2013 18:33

EasyJet have indeed implemented a new handbaggage policy. This is if your bag conforms to the new sizes they will guarantee it will be onboard with you, as it can be placed under the seat or in one of the lockers.
If your bag is bigger than the new regs but still fits in the standard size EasyJet offer it will still be allowed on, but may be offloaded if the overhead lockers become full.
This is stated in terms and conditions of your booking that your bag may be offloaded into the aircrafts hold if it cannot fit into the cabin.
They offer 1 cabin bag only rule, which isn't enforced as well as it should be, as I have on numerous occasions seen people with a carry on bag, handbag and then duty free! So 1 bag means all your luggage needs to fit into the one bag.

Regarding the other comment, a captain would never hold a member of crew in the flight deck for 45 minutes during the flight to "Cool off" crew are trained to deal with situations and defuse these. Although I know crew can also get wound up as they are human too I have myself witnessed from my career as crew some disgusting behaviour from pax that gets turned around and blamed on the crew. If a crew member became that irate the captain may offload the crew member and get a SBY crew to cover their duty, but would not let them sit in the FD for any amount of time like that. As the crew would need to effectivley operate as reduced crew and that would involve the CPT and PU filling in a lot of paper work!

Ramper1 20th May 2013 14:07

Correction to kbreezy.........

Only 1 carry on bag allowed. Duty free and purchases within the airport are not included in this. All handbags must be placed into carry on only.

mad_jock 20th May 2013 18:55

Could you not just book it on as sport equipment. In a big bag padded with clothes or even a placy dive gear box.

Means as well that you get an extra bags worth of kit. Which isn`t counted against your weight limit.

Hipennine 21st May 2013 07:53

"Could you not just book it on as sport equipment. In a big bag padded with clothes or even a placy dive gear box.

Means as well that you get an extra bags worth of kit. Which isn`t counted against your weight limit"

Last time I flew with sports equip on easy (March) it got an extra 12kg on the allowance, so it does count (though i wouls guess that a m/cycle helmet wouldn't weigh all that.

Helmets are not accepted in hand luggage at some French airports (god knows why).

Effoh 21st May 2013 12:17

Hi guys,
I didn't think it appropriate to start a new thread so I thought I'd tag on the end of this one.

I'm getting married abroad next week and a lot of the guests are flying on Easy. I've had a lot of questions about whether or not suit carriers can be accepted in addition to the standard 1 piece of luggage. No specific info on the website. Is there a policy that I haven't found?

Thanks in advance!

mad_jock 21st May 2013 13:07

I was on one 3 days ago out of Gatwick and the narky cow on the gate was chucking people out left and center making them put hand bags etc into the carry on bag. And there were a few standing with a carrier and wheelie bag searching for a credit card.

And the reason why she was a narky cow was because she was just screaming "1 piece of hand baggage get over there" to nearly every woman that came near her.

Tip for the blokes just wrap your ladys handbag in your jacket and drap it over your arm so you don't have to be bothered with the faff. Or stick it in an airport shopping bag.

Piltdown Man 21st May 2013 18:23


..whether or not suit carriers can be accepted in addition to the standard 1 piece of luggage.
You are kidding, aren't you? One piece = one piece. So I'd ask the photographer for plenty of "soft focus" shots to "iron-out" the creases. But at least you can rest assured that the flights were very, very cheap.

PM

Effoh 21st May 2013 21:50

Thanks for the responses, I guess?
PM: No I wasn't kidding, given a) Easyjet claim they want to target frequent (suit wearing?) business travelers, and b) I don't know whether or not a320s have a hanging closet in the cabin for this purpose. If any Easyjet CC can answer my question that would be fab. If its a gate issue rather than a concrete company policy, I will advise guests to pack the suit until they're onboard.
As for soft focus- I'm gonna need it anyway after a week of earlies!!

EcamSurprise 21st May 2013 22:11

No, easy aircraft don't have a hanging closest.

You do see people bringing them on board though, but I imagine this will depend on on the ground staff dealing with the flight as official it wouldn't be allowed in accordance with the policy.
If you pack the suit well enough, putting socks / pants in the bits you need to folder and then hang it in a steamy bathroom when you arrive at destination it usually still looks good at the other end!

Hope that helps and have a great wedding.

Effoh 22nd May 2013 18:01

Thanks Ecam and sound advice!

KBreezy 24th May 2013 12:12

Let me try and clarify a bit.

I am EZY CC, and the rules EasyJet and ground staff are SUPPOSED to be enforce are 1 piece of hand baggage only. So and ladies with handbags etc will have to place these into their carry on bag. My understanding was that duty free was supposed to be placed into a bag, but most airports do not enforce this.

So to answer the above questions
1) The motorcycle helmet will need to either go into your cabin bag or be check into a bag to go into the hold. If you pack it well it SHOULDN'T be damaged. Obviously this it at a risk of your own, and because I don't want to be held accountable should it get damaged during transit.
2) Unfortunately suit carriers are included in the 1 piece of baggage, so you will have to come on with just the suit carrier and no other bag, or you may run the risk of them removing the other bag and charging you £50 i believe to place into the hold.

Also to clarify the new baggage rule, there are 2 sizes as of 2nd July, the smaller of the 2 is guaranteed by EZY to remain in the cabin with you. Either under the seat or in the locker. Then the larger bag may be offloaded should the lockers become full.

Hope this helps

FR- 25th May 2013 05:57

Apart from plus card holders who use SB, plus card holders will be allowed the current max size cabin baggage. And the ssame for flexi fare pax.

fr-

EGPFlyer 27th May 2013 09:10

It's quite worrying when even current easy CC don't know the policy. One duty free bag is allowed in addition to the 1 item allowance. Its in your manual ;)

Ad C 27th May 2013 16:30

I've copy and pasted the relevent section from the EZY website. It covers m/bike helmets and duty free.


No weight restriction applies as long as you can place and retrieve the cabin bag safely in the overhead lockers without assistance
On busy flights you may be asked to place your guaranteed size cabin bag under the seat in front. Small items must always be placed underneath the seat in front for safety.


Your one ‘cabin bag’ covers a bag, laptop case, brief case, handbag, bumbag, rucksack, carrier bag or wedding dress carrier
Motorcycle helmets are also allowed as/within cabin baggage (providing they follow the relevant size dimensions).
Please note that all these items will be classed as your one cabin bag.
Our guaranteed size bag makes sure that customers keep essentials and valuables with them
We know that many customers want to make sure they keep essentials and valuables with them during the flight. Our challenge is that, as more people choose to fly with us, our cabin space becomes more limited. The guaranteed size bag promise helps us to offer customers the service they want, while managing pressure on cabin space and ensuring that flights continue to board as quickly and smoothly as possible.
Find out what items are allowed in the cabin in addition to your one cabin bag allowance
Other items you’re allowed in the cabin include: an overcoat, shawl, umbrella, crutches or walking frame/stick and one standard size bag of duty free goods from the departure airport. This is in addition to the one item allowance.
Infants travelling on an adults lap do not have a cabin bag allowance
Please make sure you carry any essential items for infants in your own cabin bag.


Arrive early at the gate to increase your chances of getting your cabin bag in the overhead locker
On busy flights not all cabin baggage will fit in the overhead locker. You stand a much better chance of putting your bag in the overhead locker if you arrive early at the gate. The gate closes 30 minutes before the scheduled departure of the flight.
Remember, the guaranteed bag size will always fit under the seat in front of you if there is no room in the overhead locker. On busy flights, if you’ve brought the maximum size bag your bag may have to go in the hold.
Cabin baggage will be checked for size with a baggage gauge at the bag-drop desk and at the boarding gateIf your one permitted cabin bag exceeds the maximum bag size, the Bag Drop desk will ask you to check the bag into the aircraft hold and a charge of £25 will apply.
If you go directly to the boarding gate and your one permitted cabin bag exceeds the maximum bag size rule, your item will be checked into the aircraft hold and a charge of £40.00 will apply.

To avoid these charges please make sure you understand the restrictions on cabin baggage before you fly.
From 2 July 2013, if you’re carrying one guaranteed size cabin bag, we’ll check this using the guaranteed size baggage gauge. If the bag is within the 50 x 40 x 20cm (including wheels, pockets and handles) guidelines, we guarantee the bag will travel with you either in the overhead locker or under the seat in front of you.

Liquids
guidelines for cabin baggage: up to 10 x 100ml containers, stored in a clear, resealable plastic bag
You can carry liquidswithin your cabin baggage as long as they are stored in containers no bigger than 100ml and are carried in a clear, re-sealable plastic bag with maximum dimensions of 20 x 20cms. Each passenger can carry a maximum of 1000ml (e.g. 10 x 100ml). You’ll need to present your bag at security and you may be asked to dispose of liquids that do not meet these requirements.

RHRP 27th May 2013 20:18

So just to be clear, your one "maximum bag" gauged at bag drop and the gate is the CAA approved size and therefore larger than the "guaranteed size"?

And if the "maximum bag" which is within CAA limits is put in the hold at the gate, it is carried for free?

RHRP

Ad C 28th May 2013 19:02

For me, it's not about wether it gets put in the hold for free (although I agree that is important), I normally carry camera equipment in my hand luggage. Most airlines don't allow this in the hold under their terms and conditions (& a little gut feeling suggests that wouldn't be a good idea anyway). Can they force me to put my camera equipment in the hold?

EcamSurprise 29th May 2013 00:22


And if the "maximum bag" which is within CAA limits is put in the hold at the gate, it is carried for free?
Yup. No charge if its within the 'max' limits.


This new 'rule' in reality means absolutely nothing is changing, other than people who have a bag under a certain size are now guaranteed not to have it taken away from them.

Lots of bags on every flight have been put in the hold, free of charge, for quite a long time now and this is just a way of giving people the option of knowing 100% that they can keep their stuff with them.

Hopefully it will mean less arguments at the gate.


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