Chewing Gum
 

Is it normal for BA cabin staff to be chewing gum during the food and drinks service nowadays?

Two of them were at it this morning on BA389 - one young lady and one not so young gentleman.

I personally thought it looked pretty gash.

OH MY GOD ALERT THE CHEWING GUM POLICE ASAP!!!

No its not standard and the two in question should be taken away and shot. Terrible thing to be doing on a flight.

Can't believe I have reacted to the posting. Mind you can't believe somebody has even bothered to start the topic!

Oh dear, does it really matter? At least they had fresh breath!

I can see the point of not drinking alcohol in uniform when off duty but chewing gum? This reminds me off my days in retail where you were not meant to eat or drink in front of customers! Heaven forbid they realise you were a human being!

Yes they'll be like the current standards in BA that stipulate you don't eat, drink, smoke or chew gum in front of the customers. A quick word with the purser should have sorted that one out.

Oh I hate it when crew do that...We all have a tendency to pop a quick gum in our mouths when in the galley or before boarding to freshen ourselves up but they should really not be doing it in the cabin in front of the passengers! I agree with Carnage...a quick word with the purser!!!

I do think that not eating or drinking in front of customers is a bit much...does this extend to when you're not on duty but still in uniform?

The point is they were on duty, and serving meals. To be honest, chewing gum while in the galley, out of sight of passengers isn't an issue. However, chewing it in front of passengers (especially the ones that do it like a cud-chewing cow..and I've seen them) while serving meals is just plain bad manners.

You wouldn't (I hope) sit chewing gum in front of you guests at home when they're eating, so why should customers have to put up with it!

As a customer may I just say that I thoroughly dislike being addressed, served, etc by a person chewing gum. It gives the impression that the person chewing cannot be bothered to treat the customer with courtesy. I have no problem if the staff are off duty or out of sight and not dealing with customers, but PLEASE show us some good manners when dealing with us directly.

Fact is - it's unprofessional. You wouldn't go to a restaurant to see people chewing gum. Same for airline staff on the ground, and indeed in the air.

I've got no problem with crew chewing gum, eating, etc. out of direct passenger view. However...doing it on the cart is verboten.

WHEN YOU'RE DOING YOUR JOB IN UNIFORM, YOU HAVE AN IMAGE TO UPHOLD. Can't deal with it? Leave. Someone else will be able to 'hack' the inability of chewing gum in front of passengers for another time.

It's called a service industry. Nothing new under the sun. Can't figure out why people in this thread are so shocked by the notion that you SHOULDN'T chew gum in front of pax!?

Isn't it just as easy to pop a mint instead?!?

or why cant people get those little thin mint things that u jus put on ur tongue and they melt,like a bit of paper??

Tiggerific...Those things are rank!!! Its like going up for communion!!! Hehe!

Carnage Matey:

"A word to the purser would have sufficed".

The trouble was that the "older gentleman" could well have been the purser!

At least he was a lot more circumspect in the way that he handled his gum whilst the young lady facing him over the trolley was doing her best to emulate a young heifer that had just been released into a field of spring grass for the first time.

....yeeesh!....hope they weren't flyin' LHR - SIN.....they'd be in for a world o' hurt :ok:

Re: Chewing Gum
 

Mmm,In the big scheme of things,who gives a bugger......:8

Re: Chewing Gum
 

The people who pay the wages. Or if thats a bit too far-sighted, the offenders managers.

Re: Chewing Gum
 

I agree...it seems a bit petty...:rolleyes:

Re: Chewing Gum
 

I personally think chewing gum in the galley/out of view of pax - go for it, however in front of pax its a big no no - looks tacky, like a cow chewing cud!

Re: Chewing Gum
 

I was a number 2 at my previous airline and a seasonal number 1
If i seen some one chewing during a service i wouldnt be impressed i think it looks so bad! the airline i worked for wasnt exactly a top rated airline and had a repuataion for being unprofessional, however not if im the number one! i was trained better than that!
I agree, chewing behind the galley curtain (not that i like it drawn but someone you do need that bit space from the herd!) is fine, however the minute u entre the cabin BIN IT or SWALLOW IT!

Re: Chewing Gum
 

Swallow it??? Are you crazy?? Its solid non-bio matter, your digestive system can't break it down!!

It is not permitted for a BA uniformed member of staff to chew gum in public.
Eating and drinking must be done discreetly if necessary. In their defense however, being up early, long days or not being able to drink at regular intervals can lead to a need to freshen the breath, and sometimes chewing gum can get into areas breath mints cannot. But as many have said, and I agree, it should not have made it into the public eye!

I used to be an in-charge crew member and if any of the team were chewing anything in front of a passenger, they'd be pulled to one side and reminded of the uniform code.

Also I used to carry a bottle of hand sanitizer at all times, and if a crew member had to refasten their hair during the service, sneezed or scratched their nose, I'd be there to ensure they'd either go wash their hands or use the sanitiser.

Health & Safety regulations suggest chewing gum is regarded as eating, and food handlers must not eat during the handling of food.

To some its a big deal to others its not. Clearly from this thread, some are bothered by it, therfore it proves there's a reason why uniform standards and codes are in place. Gum should not be chewed. Simple enough. :*

I'm off to brush my teeth again.