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British Airways - CC Industrial Relations Mk V

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Old 13th Jan 2010, 22:30
  #1661 (permalink)  
 
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My previous 2 CSDs told me, unprompted , that they had recently left Bassa.
Apparently over 500 crew have left the union recently, and only 3500 have voted in the online poll.
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Old 13th Jan 2010, 22:47
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BASSA are bullies, very personal and can actually be quite nasty.......just look at the CF/BASSA forum - do they moderate this out ?? Nope......

They walk out of meetings, turn up an hour late, text thru/during meetings, spout 70's rhetoric, totally unprepared, argue/sl*g off CC89/Blair/AW (until recently becoming bosom buddies) and villify Willie Walsh et al in a very personal way - this is Ok with you is it ? Vote @no negotiation", then "no negotiation with imposition" but UNITE quickly and correctly override this. Refuse to activate DA with worst weather conditions for decades, vote to ruin hard working peoples' Christmas plans.......Conduct of a forward thinking, progressive, customer focused TU, securing the long term future of its members.....with principles that does not bully and harrass (sp
Tom100, I totaly understand your point and, correct me if I am wrong, I never said that BASSA are the perfect Union or the angels of the situation.
I respect your views, hope you respect mine.
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Old 13th Jan 2010, 22:54
  #1663 (permalink)  
 
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Apparently over 500 crew have left the union recently, and only 3500 have voted in the online poll.
the blu riband,
apparently seems to be the word of choice in this forum.
I have just flown with 3 people who were not even in the union, they are so angry at the way we are being treated that they have now joined BASSA..
Guess we could say, some you win some u loose..
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Old 13th Jan 2010, 22:56
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And no roman44 I cannot prove this but all will soon be revealed

I rest my case, more and more speculation........
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Old 13th Jan 2010, 22:58
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romans 44, absolutely respect your views (even if I don't always agree), just think sometimes BASSA/Crew should think of the bigger picture rather than being parochial and think about the benefits of taking the moral high ground. IMHO crew/BASSA are playing out WW's strategy, without him having to do anything (knee jerking all over the place, with ill thought comms etc), they need to show a little more political nous (and at times professional restraint).

They are playing the evil villains/no compassion/selfish card to many/the public, they need to be a bit more cute in their approach......

Having been bullied by BASSA reps (frequently) and witnessed their often very unreasonable approach, I feel sufficiently qualified to comment.....from my humble POV of course. They are not a progressive, forward thinking bunch on the whole.......they do need a big kick up the a**e from the people who pay their subs and realise it is 2010, not 1975 !

Stop looking backwards and embrace now.....(yuk, sounds corny). They also need to become a lot more commercially savvy and professional in their approach, conduct and interaction with BA. Turning up hours late, if at all, disrepecting people, texting in meetings, dissing colleagues etc just doesn't cut it for them to be taken seriously by others. Sadly, this aint going to happen with the current lot.....they just aint capable, behaviours too conditioned/culturally engrained, BA enemy etc etc......evolve, change, be relevant or die !

Also they don't seem very joined up with the UNITE people !

Last edited by TOM100; 13th Jan 2010 at 23:08. Reason: typo as usual !
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Old 13th Jan 2010, 23:05
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Romans44 wrote:

I have given plenty of thoughts about the consequences of an industrial action, please give me more credit than that. I know that many people on this forum have a very low opinion about cabin crew but please don't brush an entire comunity with the same brush. I am sure your partner would agree with that.
Virtually all cabin crew are extremely hard working dedicated individuals and it is a mystery that we are represented by such a narrow minded group of individuals.

How will you feel on Day One of a Cabin Crew Strike if you are looking at your P45. Believe me it is an option and it can be done and that is certainly the downside.

You talk of only working to written agreements and needing to see things in writing. Where is it written that I should be bombarded by letters in the T5 CSD drop file with requests for upgrades, to be paged whilst in a briefing to collect a note that is a request for an upgrade, to be constantly faced with family of crew members expecting to be upgraded. Whilst I am sorting that out, as I have always tried to do until you lot stirred it up, I was not giving the fare paying pax my full attention during boarding. Guess you would want to ignore that practice as it is not written down but very much part of the cc culture, basically it is theft from the company but you know we choose to ignore that and say it is just custom and practice.

Life is not all bad and it is certainly no worse after the "imposition" of the new regime for the CSD's who were always hands on. All I can say is "get with the program".

And this is a CSD talking Romans!

Last edited by Rover90; 13th Jan 2010 at 23:26.
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Old 13th Jan 2010, 23:12
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Ciaotasso -further to your point about crew going into management. I also think opening a new position above CSD would be good - ie.having the CSDs fly most of the time but also do some management work (if they wish to move onto this of course ) I think there are other airlines (ANZ, maybe Virgin I'm not sure, all I know is that there are some airlines who do this) who have their CSD/FSMs who part fly and also have some management responsibilities on the ground. I know this is digressing every so slightly but would be good to have people who manage on the ground, managing and leading onboard, and also helps our CSD colleagues who would like to further their career (especially the ones promoted quite quickly into the job who still have many years left)

Digressing, I do apologise, and I don't know how this will benefit BA financially anyway so maybe not such a great idea Or maybe it is as it protects the CSD role but also means productivity for the airline; some managers fly also - but keep CTMs aswell!
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Old 13th Jan 2010, 23:20
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Hi Tom100, thanks for not biting my head off for disagreeing with you.
It seems to me that you have a problem with BASSA reps not with the concept of a trade union.
I happen to agree with you as far as some of the reps are concerned, however the majority of the reps are hard working people and some of them were only young children in th 70s.
We have the right to vote for new reps every 2 years, it was a shame that only 38% of the membership bothered to vote for new reps last time. I guess people are happy with the current reps.
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Old 13th Jan 2010, 23:37
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romans44

you are spot on, I think a modern, progressive TU have a really important role to play, but they must be commercially switched on and be prepared to take some tough decisions and move away from the mantra of management = evil. It is in everyone's interest for a company to be financially successful, it secures and creates jobs. Equally, the TU's are right to try and get the best for the workforce, to share in that success (but if no success, no workforce !).

I do take issue with the behaviours and approach of some of the BASSA reps, their aims may well be benign but they are not (in my experience) professional, balanced in their approach or pragmatic. Unfortunately, even those who were not around in the 70's (not all reps were, agreed) are 'handed down' the way we do things and how we work with BA, and hence perpetuating archaic behaviours and a spent approach (how many times have we heard the phrases thrown "macho management" and "union bashers" when debating with reps, a position they don't agree with !!). These kind of behaviours saw many great British institutions confined to the dustbin because they could not get themselves/their work practices 'fit for purpose' in a modern era. You can't (laws of economics) compete in a price sensitive, competitive market place with unproductive, uncompetitive methods/costs. The cash will eventually run out, lack of investment will be very apparent in your product, exacerbating your uncompetitive offering.......

BASSA need to think about their strategic objectives, how they make themselves relevant in 2010 (which IMO, they are failing at miserably) instead of playing out a short-term ego war against BA. They will just extract more extreme behaviours from BA management.

Negotiate 'intelligently' concede this to BA, for example, in return for future assurances, ways of working etc (a la BALPA scope agreement etc - I have nothing to do with BALPA by the way). Behave professionally, bite their tongue sometimes, sometimes accept they need to concede a point but try and get something out of it for the future). Accept the case for change ! It does not have to be "the shape of things to come" if you use opportunities to build in future things, but that might mean giving up things now......you can't argue with the current economic situ.....

Last edited by TOM100; 14th Jan 2010 at 04:46.
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Old 13th Jan 2010, 23:39
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Virtually all cabin crew are extremely hard working dedicated individuals and it is a mystery that we are represented by such a narrow minded group of individuals.

How will you feel on Day One of a Cabin Crew Strike if you are looking at your P45. Believe me it is an option and it can be done and that is certainly the downside.

You talk of only working to written agreements. Where is it written that I should be bombarded by letters in the T5 CSD drop file with requests for upgrades, to be paged whilst in a briefing to collect a note that is a request for an upgrade, to be constantly faced with family of crew members expecting to be upgraded. Whilst I am sorting that out as I have always tried to until you lot stirred it up, I was not giving the fare paying pax my full attention.

Life is not all bad and it is certainly no worse after the "imposition" of the new regime for the CSD's who were always hands on. All I can say is "get with the program".

And this is a CSD talking Romans!
Ah Rover 90, I knew that there was a CSD hiding somewhere in there. Glad you have decided to come out.
Since you ask, there is nothing written about CSD being bombarded by letters with request for upgrades.
in fact, correct if I am wrong, upgrading is against company rules and with dismissible consequences.
If I may say, and with all due respect, u are totally missing the point of the imposition but I want be going on about it again.
Finally, may I ask a question? Is the phrase ' get on with the program' something they teach at CSD school for when they ran out of fuel for a discussion?
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Old 14th Jan 2010, 00:21
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romans44

you are spot on, I think a modern, progressive TU have a really important role to play, but they must be commercially switched on and be prepared to take some tough decisions and move away from the mantra of management = evil. It is in everyone's interest for a company to be financially successful, it secures and creates jobs. Equally, good to try and get the best for the workforce, to share in that success (but if no success, no workforce !).

I do take issue with the behaviours and approach of some of the BASSA reps, their aims may well be benign but they are not (in my experience) professional, balanced in their approach and pragmatic. Unfortunately, even those who were not around in the 70's (not all agreed) are 'handed down' the way we do things, and hence perpetuating archaic behaviours and approach (how many times have i heard the phrases "macho management" and "union bashers" when debating with reps !!). These behaviours saw many great British institutions confined to the dustbin because they could not get themselves 'fit for purpose' in a modern era.

BASSA need to think about their strategic objectives, how they make themselves relevant in 2010 (which IMO, they are failing at miserably) instead of playing a war against BA. They will just extract more extreme behaviours from BA management.

Negotiate 'intelligently' concede this to BA, for example, in return for future assurances, ways of working etc (a la BALPA scope agreement etc - I have nothing to do with BALPA by the way). Behave professionally, bite their tongue sometimes, sometimes accept they need to concede for the greater good (but try and get something out of it for the future). Accept the case for change ! It does not have to be "the shape of things to come" if you use opportunities to build in future things, but that might mean gibing up things now......you can't argue with the economics.....

Anyway, I feel a little bit churlish talking about such things (I hope this is not a crass, insenstive comparison, really isn't meant to be) when you see those poor buggers in Haiti who have lost everything and we get excited about a dusting of snow and working a little harder.......we really have it easy in comparison
Tom100, totally agree with you and as a progressive union member I always welcome modernization. However I feel it is a bit unfair to put the blame entirely on BASSA. As you may be aware these changes were planned long b4 the recession, but really we don't need to go on about things that have been discussed for a long time now.

I too feel sorry for the people of Haiti and find it a bit sad for you to make such a comparison, I wish I could save the world single handed but I can't.
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Old 14th Jan 2010, 00:58
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Hi romans

You are right about that Haiti stuff, have taken it out, not too different to BASSA WW2 comparisons though......

You are right, addressing the underlying BA cost base was almost certainly in plan before current recession. Recession or no recession, if your costs are out of kilter with the prevailing market rates in a highly competitive trading environment, they MUST be addressed. Airlines need to make c10% margin in order to reinvest in their equipment/products and pay an acceptable dividend to shareholders (would you loan someone huge amounts of money for nothing, when you could get a decent return placing your money elsewhere ??). Post 9/11 BA didn't pay a dividend for years. Those 747-400's were introduced in 1988 ! They are fuel inefficient and becoming maintenance hungry.....

On many routes, they have to match VS/SQ/U2/TG/CX etc on price (and with threat of IA probably have to undercut them) and yet operate with significantly higher costs and a more unproductive workforce - it is not sustainable.

Recession or no recession, BA has to tackle this for long term viability. Simples. The recession has just made addressing it even more urgent.....the aviation market is very different from just 10 years ago. EZY were formed in '96 with a couple of a/c - now look!

BA has offered to negotiate, but there has to be some acceptance on BASSA's part that savings and productivity efficiencies need to be permanent and real. Taking an entrenched position (BASSA) to "not negotiate" and refuse to have an open book approach (view the accounts with confidentiality agreement etc) isn't really a helpful or progressive approach. Still can't fathom the rationale around this ???

BASSA's response has been totally predictable, hence my assertion that they are playing out WW's strategy without him having to do anything much at all. If they took a different route, or turned their negotiating position on its head, they might just catch BA off guards. Yet they seem to just wheel out the same approach they have (admittidely successfully - sp ?) done for the last 30 odd years. I just think they have underestimated the gravity of the financial situ of the company/structural changes in the market and the resolve of WW. Look at the evidence, WW said, we must reach agreed changes by June 30 or we will impose. He has imposed. BASSA said they would not negotiate unless imposition was removed, UNITE are currently back in negotiations........

Also, whoever is advising BASSA on their PR strategy in terms of public support must be nuts.....they're just not playing a very intelligent/clever game. In fact, again imho, they are just adding nails to their coffin.

With a General Election in the middle of all this, UNITE need to consider carefully their position. I do think this time it is terminal for BASSA, whatever way this goes I just can't see an upside for them, win or lose court case/ballot result.

Hopefully a new progressive group will form after this is all over (as I said I think such a union of people have an important role to play) but will take a more enlightened approach. BA (IMO) have gone past the point of no return with this relationship, they can't take all this pain, forward booking pain etc and not see the job thru to completion. They have a right and were appointed to manage a business and shareholders demand a decent return on their investment. They will try to push thru 'regime change' - they have little choice. Willie may well be (and he probably knows and agrees) the sacrificial lamb at the end to put workforce relations on an improved level post all this. However, he would have put BA on a more solid financial footing, and addressed a real issue where successive leaders before him have failed.

Last edited by TOM100; 14th Jan 2010 at 04:51.
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Old 14th Jan 2010, 05:17
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Excellent summary

TOM100

I have just read your post twice and feel that you have summarised the current situation perfectly.

Going to defer to the more intelligent posters and withdraw from this thread, a discussion that is no longer going anywhere useful but that is probably down to me in part.

Take care .
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Old 14th Jan 2010, 05:42
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Just to revisit the DA again briefly...
There seems to be dismay and icredulity that Ms Malone, aka Mrs Slokham refused the implement the agreement.

Its quite clear why. When she was called to implement the agreement for snow, she took one look outside her window at home and thought...snow? what snow? Living out of touch with reality mentally and physically

The relationship with Bassa is beyond repair. There is only one way forward. Destroy them and pick up the pieces.
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Old 14th Jan 2010, 06:23
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The relationship with Bassa is beyond repair. There is only one way forward. Destroy them and pick up the pieces.
In fairness, having seen what utter rubbish BA are paying for on that CrewForum thread, I can only agree with you. No wonder they felt the need to secure it. How absolutely embarrassing.

If this is representative of the calibre of people that blindly support this union, then destroying it and getting rid is the only sensible option.

With that level of intelligence, no wonder they believe the garbage that BASSA drum into their rather thick and obviously somewhat empty skulls.

Good to see at least two posters asking serious questions about the wisdom of turning down DA; didn't exactly get a rousing welcome did they?

I feel so deeply sorry for the sensible members of cabin crew that have to work with this rabble.

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Old 14th Jan 2010, 06:27
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SlideBustle

Concerning crew going into management - ie who part fly and also have some management responsibilities on the ground.

Wasn't this the role of a Fleet Director? - what happened to them then?
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Old 14th Jan 2010, 07:17
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Romans44 wrote:

Yes, of course they will have a plan 'B' but that is for them to know and for us to find out.
Are we ready for it? Guess we need to wait and see.
Surely if BASSA/CC89/UNITE were worth their salt (and worth paying £15 a month in subs to) they would have their spies in Willie Walsh's private office?

Very remiss if they do not!
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Old 14th Jan 2010, 07:25
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I also think opening a new position above CSD would be good - ie.having the CSDs fly most of the time but also do some management work
Does British Airways really need yet another layer of superfluous management at a time when it is losing a million pounds a day, and struggling to pay its pension fund obligations?

Think again, or wait for palmier times!
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Old 14th Jan 2010, 07:30
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I also think opening a new position above CSD would be good - ie.having the CSDs fly most of the time but also do some management work
They are called, in ascending order, First Officer, Senior First Officer and then Captain.

That should be enough levels of management above the CSD.
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Old 14th Jan 2010, 08:59
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BigBrutha wrote

Hot off the press:

Ballot papers were sent to cabin crew who were never members of BASSA or CC89 last time round. BASSA cannot understand how that has happened but suspect their database is corrupted (in an unsalvagable way, apparently).

Standby for another legal challenge if papers are sent out again. BA have irrefutable evidence.
romans44
BB has had a habit of being uncannily accurate with his postings. Might be worth considering his claim as a little more than speculation. Otherwise, the Feb court ruling and BA's next legal challenge to BASSA's balloting may come as a bit of a surprise.

Interesting few weeks ahead.
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