Qantas Crew Discussions - I
Join Date: Jun 2008
Location: Queensland
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I Agree
I am completely with you sistema, we do work our butts off for less pay and it would be great if Qantas did offer alternatives or even really consider us,
I just cant see Qantas ever thinking of us as people.
To the ivory tower of corporate Qantas, we are nothing but numbers, it doesn't matter if we have exceptional customer service skills eg; for years at AO with crap food etc, all we had as our service recovery was our sense of pride and humor
AND IT WORKED.....
We are now in a world of KPI's and as long as they are met, Qantas is happy.
Who would ever have thought an Airline is in the "customer Service" division
Best of luck to everyone!
I just cant see Qantas ever thinking of us as people.
To the ivory tower of corporate Qantas, we are nothing but numbers, it doesn't matter if we have exceptional customer service skills eg; for years at AO with crap food etc, all we had as our service recovery was our sense of pride and humor
AND IT WORKED.....We are now in a world of KPI's and as long as they are met, Qantas is happy.
Who would ever have thought an Airline is in the "customer Service" division
Best of luck to everyone!
Join Date: Apr 2003
Location: AUSTRALIA
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Ha ! I love it. Put a chux on the cart. They are all so obsessed with putting a stupid wet chux on the collection cart, but can't even wear or button up their jackets when walking through the terminal, do their hair properly, follow service procedures (i.e - attaching the plastic cup under the ring of softdrink when handing to a pax ) or smile at the boarding gate. But don't forget the useless wet chux !! Seriously though, they are not that bad...but there are some Chux nazi's who I just laugh at.
Anyway, not expecting miracles. But.... When the PER L/H base closed crew were offered transfers and other oppurtunities ahead of others on waitlists. Stranger things have happened, and when something is happening to your base that is not favourable then I believe the crew in that base deserve to be ahead of the rest on waitlists when seeking alternative positions.
LONG HAUL, LONG HAUL, LONG HAUL ! Just give us 30 slots for those that want to go ! That will reduce the numbers !
Anyway, not expecting miracles. But.... When the PER L/H base closed crew were offered transfers and other oppurtunities ahead of others on waitlists. Stranger things have happened, and when something is happening to your base that is not favourable then I believe the crew in that base deserve to be ahead of the rest on waitlists when seeking alternative positions.
LONG HAUL, LONG HAUL, LONG HAUL ! Just give us 30 slots for those that want to go ! That will reduce the numbers !
Join Date: May 2005
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hi QFskwalker,
What is tis chux thing! must be a short haul type procedure, I bet its an anal thing they have, anyway looking forward to your description as we have no idea what your talking about in LH
as far as LH transfers go, don't hold your breath, in the last intake 32 came across from SH and NO ONE transferred to the domestics.
OF those that came over 26 went to MEL and 6 to SYD, they also had been on the transfer list for years, most of them were ex LH that went over to the domestics and hated it and put their names on the list to come back.
Can you imagine what the beehives and the rest of the doylie throwers at the domestics will do if you guys at CNS get a transfer before them.
anyway I am waiting for you describe the CHUX, sounds evil..
What is tis chux thing! must be a short haul type procedure, I bet its an anal thing they have, anyway looking forward to your description as we have no idea what your talking about in LH
as far as LH transfers go, don't hold your breath, in the last intake 32 came across from SH and NO ONE transferred to the domestics.
OF those that came over 26 went to MEL and 6 to SYD, they also had been on the transfer list for years, most of them were ex LH that went over to the domestics and hated it and put their names on the list to come back.
Can you imagine what the beehives and the rest of the doylie throwers at the domestics will do if you guys at CNS get a transfer before them.
anyway I am waiting for you describe the CHUX, sounds evil..
Join Date: Sep 2005
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reasons for going QCCA
these figures are based on current longhaul and shorthaul rosters i have access to, taken over a priod of 6 months.
per calender month flying 'chock to chock' in s/h = 88 hours
............................................................ .l/h = 82 hours
QCCA add an extra 12-15hours pcm
QCCA no bidding rights
QCCA v L/H 20% pay cut
yes, cabinhostie, take QCCA now
per calender month flying 'chock to chock' in s/h = 88 hours
............................................................ .l/h = 82 hours
QCCA add an extra 12-15hours pcm
QCCA no bidding rights
QCCA v L/H 20% pay cut
yes, cabinhostie, take QCCA now
Join Date: Apr 2003
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Ok - so this is an old TAA thing.
On every cart they take into the cabin they put a wet chux/wipe rolled up on each end of the cart. The reasoning is for instant help in cleaning up a spillage or wiping down a dirty tray table. It's so hilarious because it's a good idea, but one chux I think would be sufficient. They are forcefully anal about putting one on each end and they never get used ! You have to see it to believe it.
Don't worry bout brushing your hair for work, wearing a name tag or actually using a waiters cloth in Business. But forgot the wet chux and they get very moody. They're not on F27's or DC-9's anymore - no need to wipe ' black soot ' from the engines off everything.
If they don't give us L/H then the only other option is giving us our transfers down south. We should know more after 20th June.
On every cart they take into the cabin they put a wet chux/wipe rolled up on each end of the cart. The reasoning is for instant help in cleaning up a spillage or wiping down a dirty tray table. It's so hilarious because it's a good idea, but one chux I think would be sufficient. They are forcefully anal about putting one on each end and they never get used ! You have to see it to believe it.
Don't worry bout brushing your hair for work, wearing a name tag or actually using a waiters cloth in Business. But forgot the wet chux and they get very moody. They're not on F27's or DC-9's anymore - no need to wipe ' black soot ' from the engines off everything.
If they don't give us L/H then the only other option is giving us our transfers down south. We should know more after 20th June.
Join Date: Mar 2006
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I am so happy not to be alone with this chux thing. guys next time your on a pattern of 1, when no one is looking, remove the chux and its hilarious, problem is recognized half way up aisle and it will be replenished..
another fun thing, if you are in conversation with domestics, refer to 'now we are domestic', be sure you will be corrected that it is short haul. not domestic. but insist its domestic. it kills 2 mins anyway and you can have a laugh at the reactions...
We really aren't domestics in cns, and i think even they, the domestics, are figuring that out.
the domestic chux.
lol...
another fun thing, if you are in conversation with domestics, refer to 'now we are domestic', be sure you will be corrected that it is short haul. not domestic. but insist its domestic. it kills 2 mins anyway and you can have a laugh at the reactions...
We really aren't domestics in cns, and i think even they, the domestics, are figuring that out.
the domestic chux.
lol...
Join Date: Jun 2008
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re reasons to go to QCCA
Not a chance in hell would I go to QCCA.
Nor do I believe that there is a chance that there will be L/H postings offered to the CNS base
If people want to go to L/H then their only way will be via QCCA or London as I said earlier. Qantas does not want to have to pay any more people on the current L/H EBA and wont need to for as long as they have QCCA and there will always people who will do the job with those conditions.....just check out Geoffstar oops sorry Jetstar.
If Qantas had ever looked at us as 'Qantas' then we would have had our years of service recognized when they closed down AO ( however that would have cost Qantas more)
Big picture is, WHAT IS CHEAPEST and the most COST EFFECTIVE. Nothing personal.
Thanks for the stats Indamiddle
Nor do I believe that there is a chance that there will be L/H postings offered to the CNS base
If people want to go to L/H then their only way will be via QCCA or London as I said earlier. Qantas does not want to have to pay any more people on the current L/H EBA and wont need to for as long as they have QCCA and there will always people who will do the job with those conditions.....just check out Geoffstar oops sorry Jetstar.
If Qantas had ever looked at us as 'Qantas' then we would have had our years of service recognized when they closed down AO ( however that would have cost Qantas more)
Big picture is, WHAT IS CHEAPEST and the most COST EFFECTIVE. Nothing personal.
Thanks for the stats Indamiddle
also gets a good reaction
Join Date: May 2005
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so basically what you are saying is that if there is NO CHUX on board then its a "no go item"
too funny!!!!
Just goes to show the difference in the Domestic mentality.....unfortunately this petty attitude towards things that are so irrelevant are creeping into long haul, Audrey is to blame for a lot of our "funny ways"....... well she tries to change things.........in th most petty ways!..... we simply ignore her!
too funny!!!!
Just goes to show the difference in the Domestic mentality.....unfortunately this petty attitude towards things that are so irrelevant are creeping into long haul, Audrey is to blame for a lot of our "funny ways"....... well she tries to change things.........in th most petty ways!..... we simply ignore her!
Join Date: Nov 2007
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Geez, what hope do any of us have when this sort of crap goes back and forth for laughs. Chux!!! Big Deal!!
Ive been reading this stuff for months now hoping to find some new points of view gradually coming through, but, no. All we get is the usual lh sh stuff thats really getting old. Guys, I promise im not muck raking or anything but cant we just respect each others division? What do we stand to gain by short changing the other? I could go on with a list of sh*t a mile long about what Ive seen on QF lh flights but I wont. It wont achieve squat.
The time may come when we need to stand together.In fact, I hope we can stand together because there is power in unity, and i think we can all agree that in the current industrial climate, we need all the power we can get!!
Safe flying!!
Ive been reading this stuff for months now hoping to find some new points of view gradually coming through, but, no. All we get is the usual lh sh stuff thats really getting old. Guys, I promise im not muck raking or anything but cant we just respect each others division? What do we stand to gain by short changing the other? I could go on with a list of sh*t a mile long about what Ive seen on QF lh flights but I wont. It wont achieve squat.
The time may come when we need to stand together.In fact, I hope we can stand together because there is power in unity, and i think we can all agree that in the current industrial climate, we need all the power we can get!!
Safe flying!!
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Fair enough 
,
Ive just spent a fair amount of time reading the Engineers industrial relations thread and it makes for some pretty sobering reading so forgive my "serious" tone.
Also, with the Short Haul EBA about to get underway, I really hope we can
achieve something worthwhile and not go backwards as seems to be the case so often in this industry.
Anyway, back to topic, hopefully the Cairns crew will get some certainty one way or the other whether it be over at lh or over here in the Friendly Way
,Ive just spent a fair amount of time reading the Engineers industrial relations thread and it makes for some pretty sobering reading so forgive my "serious" tone.
Also, with the Short Haul EBA about to get underway, I really hope we can
achieve something worthwhile and not go backwards as seems to be the case so often in this industry.
Anyway, back to topic, hopefully the Cairns crew will get some certainty one way or the other whether it be over at lh or over here in the Friendly Way
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whatever
call the FAAA domestic union and tell them how you feel.
surely they will be able to assist you in some way.
I can understand your angst over the matter.
I too have been reading the engineers thread and I posted a reply but quickly deleted it as I am not going to get involved
call the FAAA domestic union and tell them how you feel.
surely they will be able to assist you in some way.
I can understand your angst over the matter.
I too have been reading the engineers thread and I posted a reply but quickly deleted it as I am not going to get involved
Last edited by cartexchange; 13th Jun 2008 at 14:20.
Join Date: Mar 2006
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Wha tha chux??
if cairns crew took everything so seriously we would have lost the plot a long time ago with the amount that has been dished out. our humor is one of many great things i love about our base. now everyone, just get a damp chux and lets move on. <-(chux on eye)
and just to bring to light whatever6719, we are laughing about a rag, not having ago at each other, as your last post suggests, in a 'friendly way'
<-(chux on eye)and just to bring to light whatever6719, we are laughing about a rag, not having ago at each other, as your last post suggests, in a 'friendly way'
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Chux
I read with amusement, all the posts about chux. Unlike longhaul flights where the aircraft are fully cleaned between sectors, and all the tray tables cleaned with spray and wipe, shorthaul aircraft are only fully cleaned once a day. Between each sector, the cleaners race on for about 5 minutes, do very little and get off. They do not clean the tray tables.
Often when you are out on the cart, and a passenger puts their table down to receive their tray, the table is covered with red wine spills (or much worse!!). You then have to race back to the galley to get something to clean it. After you have done this 10 times a day a brilliant idea comes to mind - 'Why don't I take the wet cloth with me on the cart, that will save a lot of time and effort!!!!!!!'
Of course, some shorthaul cabin crew don't bother with the chux, they don't even bother if the tray table is dirty, they just slam the tray down. But they are usually either the 'beehives' or the jaded ex longhaulers, and of course never the 'service excellence AO crew'.
Often when you are out on the cart, and a passenger puts their table down to receive their tray, the table is covered with red wine spills (or much worse!!). You then have to race back to the galley to get something to clean it. After you have done this 10 times a day a brilliant idea comes to mind - 'Why don't I take the wet cloth with me on the cart, that will save a lot of time and effort!!!!!!!'
Of course, some shorthaul cabin crew don't bother with the chux, they don't even bother if the tray table is dirty, they just slam the tray down. But they are usually either the 'beehives' or the jaded ex longhaulers, and of course never the 'service excellence AO crew'.
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If the July bid pack is anything to go by then we are definetley staring down the barrel of base closure. No flying in it. Hardly any NRT's. Looks like 35 or so will be on Reserve again. ( I.E - AO GROUP 21 and below )
Trips with 5 overnights in MEL !!! MEL-PER returns every day ? Disgusting. And they wonder why they are still having issues with sick leave. No other crew member in the shorthaul network would do a 6 day trip with MEL-PER returns every day of it.
People SAFE ? PFFFFFT ! FATIGUE !!
Trips with 5 overnights in MEL !!! MEL-PER returns every day ? Disgusting. And they wonder why they are still having issues with sick leave. No other crew member in the shorthaul network would do a 6 day trip with MEL-PER returns every day of it.
People SAFE ? PFFFFFT ! FATIGUE !!
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QF skywalker
I can appreciate where you are coming from but at least you have overnights a max of 18 (for some with enough senority of course). Spare a thought for Melbourne based crew only 8 overnights (once again with senority) with a lot of junior crew in Melbourne also on reserve and only Syd returns. So its just not Cairns.
As for direct transfers to long haul, good luck all hell would break loose if that was to occur and all the beehives would fight to the end to ensure you didnt get there before them. If transfers "were" to occur to long haul I would think it would be off the transfer list and Cairns crew would then be transfered to Sydney/Melbourne or Perth.
If the base was to close and the Perth transfer issue arose again it may mean that some Cairns crew would be offered Perth over the other bases I suppose.
I can appreciate where you are coming from but at least you have overnights a max of 18 (for some with enough senority of course). Spare a thought for Melbourne based crew only 8 overnights (once again with senority) with a lot of junior crew in Melbourne also on reserve and only Syd returns. So its just not Cairns.
As for direct transfers to long haul, good luck all hell would break loose if that was to occur and all the beehives would fight to the end to ensure you didnt get there before them. If transfers "were" to occur to long haul I would think it would be off the transfer list and Cairns crew would then be transfered to Sydney/Melbourne or Perth.
If the base was to close and the Perth transfer issue arose again it may mean that some Cairns crew would be offered Perth over the other bases I suppose.