Cabin crew rude???
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with nflyer band kinda reminds me of a similar incident approx 7-8 years ago on another internet site like this one.
Unfortunately it didn`t get nipped in the bud like this, but lesson leant.
A guy who worked for GO started stiring up stuff regards to BA, BA cabin crew. Now this then kicked off the likes of Easyjet crews and various other airline staff. Next thing on this site was near all out war. Various comment flying.
Then one evening his guy who said he worked for GO connected me though chat available on this particular site. So asked usual questions. Now I`m been playing this game since late 1980`s. Things were vague. Bit like when I was an SEP trainer with one airline and this girl said she had worked for US Air as crew, yet was very vague. (She proved to be an illegal immigrant and was using her sisters name and passport.. long story)
This guy then admited he was a school boy about 15-16 yrs old and his friend worked for GO but had been turned down by BA, hence all the problems.
I explained to him he had caused a lot of trouble on the site and that a lot of airline staff would be very worried regarding jobs and the situation within it due to Sept 11th.
He did apologised and got an explaination which I told the site moderators and but his explaination on that site. He was very convincing with dicated web site to the beloved airline pics etc.. lesson to be learnt.
Unfortunately it didn`t get nipped in the bud like this, but lesson leant.
A guy who worked for GO started stiring up stuff regards to BA, BA cabin crew. Now this then kicked off the likes of Easyjet crews and various other airline staff. Next thing on this site was near all out war. Various comment flying.
Then one evening his guy who said he worked for GO connected me though chat available on this particular site. So asked usual questions. Now I`m been playing this game since late 1980`s. Things were vague. Bit like when I was an SEP trainer with one airline and this girl said she had worked for US Air as crew, yet was very vague. (She proved to be an illegal immigrant and was using her sisters name and passport.. long story)
This guy then admited he was a school boy about 15-16 yrs old and his friend worked for GO but had been turned down by BA, hence all the problems.
I explained to him he had caused a lot of trouble on the site and that a lot of airline staff would be very worried regarding jobs and the situation within it due to Sept 11th.
He did apologised and got an explaination which I told the site moderators and but his explaination on that site. He was very convincing with dicated web site to the beloved airline pics etc.. lesson to be learnt.
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I think this little letter in response to an AOL article on Cabin crew perfectly addresses alot of ignorance and misgivings about CC. I for one, thoroughly enjoyed reading it and applaud the F/A who wrote it. It is a bit long but bellieve me well worth reading.
AOL ran an article on the 10 cushiest jobs and the
author, Ms. Lorenz, called a flight attendant's job 'cushy', hence the
following letter. Within minutes after this response was received, the
career article was pulled from AOL's web page. This is such a perfect
description of our job... and unless you walk the walk and talk the
talk, you know nothing!
Dear Ms. Lorenz,
I have been a Flight Attendant for 33 years. I am so enraged at your notion that my job is 'cushy' that I am shaking as I write this email.
Do you know how tiresome it is to travel through the process of the TSA at an airport? Imagine starting every work day with the same scrutiny..as if you intend to do nothing but bring harm to your customers and fellow coworkers. In other words, begin every working day treated as a suspected criminal with no one to back you up that you are the last line of defense for their loved ones against the very people they suspect you of being....EVERY day... Imagine being felt-up and touched every day you go to work, just to get to the office..
Where else can someone be served several meals, with free cocktails and several types of wine, then snap their fingers to have the dishes removed and never be expected to leave a tip?! Such awesome respect, huh? Now imagine who saves their sorry butt if they choke on that meal or have chest pains from overeating?
After 9/11, our job changed so much it is barely recognizable. We don't take merely coats stow carryon bags while boarding a plane now..we are also watching the behavior of every passenger coming onto that plane to make sure anyone who shows signs of harming anyone is removed BEFORE they have the chance to hurt anyone. WE answer to the passenger who is afraid to sit next to someone speaking Arabic into a cell phone. We are forced to act normal when the hair on our necks are standing up after watching someone board the flight we have been trained to watch out for.
WE are the ones that move around the planes to guard suspicious activity, while passengers watching movies are too busy to even notice.
WE are the ones who grab the heart defibrillator when someone collapses in the aisles and try to save a life that would be lost on a street corner. WE are the ones that stop a shoe bomber from blowing up the entire aircraft with your loved ones coming home for Christmas.
Now let's discuss our 'cushy' job. I am now paid less than I was in 1979 and work 40% more hours because the executives were allowed to file for bankruptcy and take my pension and my pay to pad their own bank accounts. I cannot retire because I cannot live on $35 a month for every year I have worked days and nights without being with my family for holidays or soccer games so said CEO can reap millions of dollars of my money.
My 17 hour work trip takes sometimes 4 days..over 75 hours on the job.
To work an 85 hour month takes over 20 days..24 hour days..working all night, staying awake while everyone around me sleeps. My days are your nights and my nights your days. Do you feel odd for a day or two after the Daylight Savings Time changes? Try 24 of those every 6 days and see how you feel. Do you check in for work and not go on the clock until you have been working for over 3 or 4 hours for free? Do you stand up watching for terrorists all night on a job where you used to cover people with blankets and assure them of a safe night's sleep...all for 40% less of your 1979 pay?
The weeks we are fighting Congress to be covered by OSHA and FMLA, as every other American worker is, you decide to publish this article to undermine our efforts. Thanks.
Your assumption that my job is 'cushy' is the most incorrect and anger inciting thing written about a career that is there to make sure you and y your family can go to grandma's for Christmas or to a vacation I have not had in years, and all in a safe and comfortable manner. You have all day..sometimes several days..to write an article several hundred words long ... cool!
Can you work a defibrillator? Save someone in a diabetic coma? Tell a terrorist from an idiot? Run to someone who collapses in a supermarket?
Guess what..we have journalism degrees, medical degrees, law degrees...lots of degrees. We are not just overpaid waitresses.
Waitresses make more money than we do and they go to their own beds in their own homes at night!
I do have the choice to change my line of employment. I choose to do this job because it's not just a job, it's a way of life. When a jet crashes, we all feel the pain. When a plane is blown-up, we all feel the fear. I have been trained and retrained every year for my job and I am good at it.
I hope you take a few moments to reinvestigate your feelings on my job.
Feel free to join me for a week and walk in my shoes. Perhaps you will then understand how hideous and demeaning the word 'cushy' really was to thousands of professional Flight Attendants who lay down their lives every day to protect your travel across the world.
Northwest Airlines F/A
AOL ran an article on the 10 cushiest jobs and the
author, Ms. Lorenz, called a flight attendant's job 'cushy', hence the
following letter. Within minutes after this response was received, the
career article was pulled from AOL's web page. This is such a perfect
description of our job... and unless you walk the walk and talk the
talk, you know nothing!
Dear Ms. Lorenz,
I have been a Flight Attendant for 33 years. I am so enraged at your notion that my job is 'cushy' that I am shaking as I write this email.
Do you know how tiresome it is to travel through the process of the TSA at an airport? Imagine starting every work day with the same scrutiny..as if you intend to do nothing but bring harm to your customers and fellow coworkers. In other words, begin every working day treated as a suspected criminal with no one to back you up that you are the last line of defense for their loved ones against the very people they suspect you of being....EVERY day... Imagine being felt-up and touched every day you go to work, just to get to the office..
Where else can someone be served several meals, with free cocktails and several types of wine, then snap their fingers to have the dishes removed and never be expected to leave a tip?! Such awesome respect, huh? Now imagine who saves their sorry butt if they choke on that meal or have chest pains from overeating?
After 9/11, our job changed so much it is barely recognizable. We don't take merely coats stow carryon bags while boarding a plane now..we are also watching the behavior of every passenger coming onto that plane to make sure anyone who shows signs of harming anyone is removed BEFORE they have the chance to hurt anyone. WE answer to the passenger who is afraid to sit next to someone speaking Arabic into a cell phone. We are forced to act normal when the hair on our necks are standing up after watching someone board the flight we have been trained to watch out for.
WE are the ones that move around the planes to guard suspicious activity, while passengers watching movies are too busy to even notice.
WE are the ones who grab the heart defibrillator when someone collapses in the aisles and try to save a life that would be lost on a street corner. WE are the ones that stop a shoe bomber from blowing up the entire aircraft with your loved ones coming home for Christmas.
Now let's discuss our 'cushy' job. I am now paid less than I was in 1979 and work 40% more hours because the executives were allowed to file for bankruptcy and take my pension and my pay to pad their own bank accounts. I cannot retire because I cannot live on $35 a month for every year I have worked days and nights without being with my family for holidays or soccer games so said CEO can reap millions of dollars of my money.
My 17 hour work trip takes sometimes 4 days..over 75 hours on the job.
To work an 85 hour month takes over 20 days..24 hour days..working all night, staying awake while everyone around me sleeps. My days are your nights and my nights your days. Do you feel odd for a day or two after the Daylight Savings Time changes? Try 24 of those every 6 days and see how you feel. Do you check in for work and not go on the clock until you have been working for over 3 or 4 hours for free? Do you stand up watching for terrorists all night on a job where you used to cover people with blankets and assure them of a safe night's sleep...all for 40% less of your 1979 pay?
The weeks we are fighting Congress to be covered by OSHA and FMLA, as every other American worker is, you decide to publish this article to undermine our efforts. Thanks.
Your assumption that my job is 'cushy' is the most incorrect and anger inciting thing written about a career that is there to make sure you and y your family can go to grandma's for Christmas or to a vacation I have not had in years, and all in a safe and comfortable manner. You have all day..sometimes several days..to write an article several hundred words long ... cool!
Can you work a defibrillator? Save someone in a diabetic coma? Tell a terrorist from an idiot? Run to someone who collapses in a supermarket?
Guess what..we have journalism degrees, medical degrees, law degrees...lots of degrees. We are not just overpaid waitresses.
Waitresses make more money than we do and they go to their own beds in their own homes at night!
I do have the choice to change my line of employment. I choose to do this job because it's not just a job, it's a way of life. When a jet crashes, we all feel the pain. When a plane is blown-up, we all feel the fear. I have been trained and retrained every year for my job and I am good at it.
I hope you take a few moments to reinvestigate your feelings on my job.
Feel free to join me for a week and walk in my shoes. Perhaps you will then understand how hideous and demeaning the word 'cushy' really was to thousands of professional Flight Attendants who lay down their lives every day to protect your travel across the world.
Northwest Airlines F/A
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surprise surprise the orginal poster has not come back to read the responses.
i totally agree with the responses but just smile like you give a sh*t and walk on... thats how i tend to get by most days with arrogant pax who think they know better!!
i totally agree with the responses but just smile like you give a sh*t and walk on... thats how i tend to get by most days with arrogant pax who think they know better!!
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I don't know, at some airlines crew can earn a very nice salary for not working too many hours!
And in response to the original topic started by an idiot, I have met many ore rude pax than I have crew.
And in response to the original topic started by an idiot, I have met many ore rude pax than I have crew.
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At the end of the day, there are good crew and bad crew, just as there are lovely passengers and vile passengers, great flight crew and not so great flight crew etc. You've only got to look through some of the threads on this forum to see that.
I'm sure I'm not the only one that has sometimes cringed when hearing the way a crew member has spoken to a passenger and if I'm totally honest, nor can I put my hand on my heart and say I have never dealt with a situation badly, especially at the end of a long, difficult day. I regret those moments and where possible, have always apologised and then hopefully, learnt from my mistakes.
I have also been on the other side, with a passenger who is going to find something wrong, no matter what we do. That's part of being human and in my experience, most of the time, it works well!
JSL
I'm sure I'm not the only one that has sometimes cringed when hearing the way a crew member has spoken to a passenger and if I'm totally honest, nor can I put my hand on my heart and say I have never dealt with a situation badly, especially at the end of a long, difficult day. I regret those moments and where possible, have always apologised and then hopefully, learnt from my mistakes.
I have also been on the other side, with a passenger who is going to find something wrong, no matter what we do. That's part of being human and in my experience, most of the time, it works well!
JSL
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Don't feed the troll.
I take about 100-110 flights per year on business.
The majority of CC (mirroring the population) are courteous, professional and a pleasure to fly with,
I also find that the majority of fellow pax are the same.
Sadly, one encounters challenging people in any customer facing role (I do every week) and then we have to rise above it all.
Happy landings to all.
I take about 100-110 flights per year on business.
The majority of CC (mirroring the population) are courteous, professional and a pleasure to fly with,
I also find that the majority of fellow pax are the same.
Sadly, one encounters challenging people in any customer facing role (I do every week) and then we have to rise above it all.
Happy landings to all.
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Michaelflynn61, thank you very much for posting that. 
Is there a name to go with the author that you could PM me? I'd very much like to send him/her my warmest congratulations on superbly describing our jobs, our lives and the way both have changed ofr the worse thanks to Sept 11th & greedy airline CEOs.
All is not well in our world, and that's for go
mn sure.
Is there a name to go with the author that you could PM me? I'd very much like to send him/her my warmest congratulations on superbly describing our jobs, our lives and the way both have changed ofr the worse thanks to Sept 11th & greedy airline CEOs.
All is not well in our world, and that's for go
mn sure.
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Michaelflynn61,
Can I also wanted to say thankyou for posting that email. I have just had the privilege of being hired as Cabin Crew - and although I have not begun my training, I can honestly say that I am enarmoured by what was stated in that email.
I have always had the utmost respect for all CC and the work they do day in, day out - and I couldn't be more proud & honoured to soon be able to work with such people.
Keep up the excellent work!
Can I also wanted to say thankyou for posting that email. I have just had the privilege of being hired as Cabin Crew - and although I have not begun my training, I can honestly say that I am enarmoured by what was stated in that email.
I have always had the utmost respect for all CC and the work they do day in, day out - and I couldn't be more proud & honoured to soon be able to work with such people.
Keep up the excellent work!
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I have to say that by far the good have outweighed the bad as far as CC go and that although the ONE unpleasant female CC who was actually rude and overbearing I put down to a "bad day" we all have them and some obnoxious PAX I would dearly like to strangle (only kidding here!) for you!!
I ALWAYS thank at least one member and compliment them on their service, at 2300+ at Toulouse and with the prospect of a tight night stop ahead I do try and take their leave on a positive note.
keep up the good work ladies and gentlemen.
glad rag.
I ALWAYS thank at least one member and compliment them on their service, at 2300+ at Toulouse and with the prospect of a tight night stop ahead I do try and take their leave on a positive note.
keep up the good work ladies and gentlemen.
glad rag.
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Having worked as crew a few years ago I thought the letter was really good as well until I read...
Lay down their lives??? Maybe it's the American in the author being over-dramatic but come on! Nobody would deny that the vast majority of crew do a fantastic and often thankless job and yes there is an element of risk involved but so there is in many other jobs. Should I start paying my window cleaner danger money in case he falls off his ladder laying his life down to protect the cleanliness of my windows? I'd rather be up in the air than driving a bus or a taxi around London's streets or working up some dodgy scaffolding.
Unfortunately, whilst flying, I did work with several individuals who genuinely believed the only part of their uniform missing was a red cape with an 'S' logo on it - you all do a great job but let's keep it real folks!
...professional Flight Attendants who lay down their lives every day to protect your travel across the world.
Unfortunately, whilst flying, I did work with several individuals who genuinely believed the only part of their uniform missing was a red cape with an 'S' logo on it - you all do a great job but let's keep it real folks!
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As always the truth is somewhere in the middle. Both pax and cabin crew members have good days and bad days. As long as there is respect from both sides, things will go smoothly.
I think in the past, 30 years ago let's say, flying wasn't so common as today and pax where people of a certain level of education and economic power and cabin crew was very well selected and trained.
Nowadays, a plane ticket is afforded almost by anyone and so its very easy find pax that insult CC with their behavior or nowadays people are more under stress than before and reactions can be affected by that.
On the other side, aviation companies expanding so much need a large number of CC and so, are employed people that don't really love this job and many times forget that even smiling a bit is part of their job as sign of courtesy.
This thread can go on forever with no result because the subject is coreless.
I think in the past, 30 years ago let's say, flying wasn't so common as today and pax where people of a certain level of education and economic power and cabin crew was very well selected and trained.
Nowadays, a plane ticket is afforded almost by anyone and so its very easy find pax that insult CC with their behavior or nowadays people are more under stress than before and reactions can be affected by that.
On the other side, aviation companies expanding so much need a large number of CC and so, are employed people that don't really love this job and many times forget that even smiling a bit is part of their job as sign of courtesy.
This thread can go on forever with no result because the subject is coreless.
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thewatcher
I absolutely agree with everything you said, was gonna write something similar myself..
Unfortunately, I also have to agree with what you said about cabin crew also, and I AM cabin crew...
I absolutely agree with everything you said, was gonna write something similar myself..
Unfortunately, I also have to agree with what you said about cabin crew also, and I AM cabin crew...
