Do You Look After Crew Travelling As Pax
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Do You Look After Crew Travelling As Pax
Hi guys.
Here is a question coming from one crew member to another god knows how may out there??????????????????????????????????????????????
Who looks after other airline crew that come onboard travelling on sby fully ticketed or positioning?
Is it a lost courtesy? If you look after crew, share it with the rest of us. I like to look after any crew that make themselves known to us, but.. only if they dont over do it?
Have you had any bad experiences of crew trying to suck up for an upgrade in the wrong way?
WHAT IS THE RIGHT WAY? I dont like it when we get flight deck from BA thinking they are gods who expect to be looked after!!! I bet they wouldn't do the same for me. I had an ex-Air New Zealand crew member come up to me the other day for a chat and I decided to sort her out with a drink.
I think it should be a done thing.. looking after other airline crew aswel as our own. We dont get much appreciation any way. It would be nice for it to be a known way - to look after any crew that come on, again, providing they dont over do it.
WHAT DO YOU ALL THINK?????
Here is a question coming from one crew member to another god knows how may out there??????????????????????????????????????????????
Who looks after other airline crew that come onboard travelling on sby fully ticketed or positioning?
Is it a lost courtesy? If you look after crew, share it with the rest of us. I like to look after any crew that make themselves known to us, but.. only if they dont over do it?
Have you had any bad experiences of crew trying to suck up for an upgrade in the wrong way?
WHAT IS THE RIGHT WAY? I dont like it when we get flight deck from BA thinking they are gods who expect to be looked after!!! I bet they wouldn't do the same for me. I had an ex-Air New Zealand crew member come up to me the other day for a chat and I decided to sort her out with a drink.
I think it should be a done thing.. looking after other airline crew aswel as our own. We dont get much appreciation any way. It would be nice for it to be a known way - to look after any crew that come on, again, providing they dont over do it.
WHAT DO YOU ALL THINK?????
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Actually,in the past I used to make an effort but I have stopped. Too many problems have occured because of crew or ex-crew. I have had crew get so drunk onboard that I had to ask them to be more quiet as the other pax were complaining and then they were gossiping about their airline so loudly that everybody around them could figure out that they were cabin crew. I just had a run in with an ex-BA cabin crew,who actually asked for a comment form because apparently it is our fault that his seat has too little legroom for him and that he didnt get an aisle seat!At the end of flight the loser changed his story and told our purser that his seat was broken and we just ignored it
.Some crew are just an embarresment. I do make an effort if I know them only but that is it. In my airline (EK) we are not allowed to upgrade staff anyways,only our groundstaff has that authority. I myself have never had a seat in a premium cabin and I have been working here for 7 years....I hear LH is pretty good with upgrades.
.Some crew are just an embarresment. I do make an effort if I know them only but that is it. In my airline (EK) we are not allowed to upgrade staff anyways,only our groundstaff has that authority. I myself have never had a seat in a premium cabin and I have been working here for 7 years....I hear LH is pretty good with upgrades.
Last edited by whatzmyname; 14th Aug 2007 at 08:57.
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at ba we always try and look after our own staff, we can see from the pax info list who is staff ect. but it can depend on who is incharge on the day, i have asked a csd before if we can upgrade staff and been told no.
ive also had problems with crew on staff travel before, which kind of makes you think i wont bother again!!
but it is always nice when u get upgraded to first!!
ive also had problems with crew on staff travel before, which kind of makes you think i wont bother again!!
but it is always nice when u get upgraded to first!!
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Even as a humble airframe driver I always try to look after crew. I used to work for a full service airline and whenever we had crew from either our company, or other companies, positioning in uniform I would make a point of asking the No 1 to upgrade them if we had space available: if we didn't I would always go and explain, personally, that we just didn't have the space today.
If I ever saw one of our staff, ground, aircrew, whoever , getting on board I would always get out of my seat and go and greet them, and again check on upgrade availability.
Just a courtesy.
If I ever saw one of our staff, ground, aircrew, whoever , getting on board I would always get out of my seat and go and greet them, and again check on upgrade availability.
Just a courtesy.
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lets see more response to this guys and girls
Thats wicked guys, would like more of a response. I think looking after crew should make a big return, I understand the comments made about crew getting loud and drinking but they are hopefully the unfortunate few that ruin it for the rest of us.
Spare seats either a row in y class or an upgrade is what we need to do for each other. We get given so much stick by our self loading freight, its about time when we become pax we get sorted out the way we deserve.
Spare seats either a row in y class or an upgrade is what we need to do for each other. We get given so much stick by our self loading freight, its about time when we become pax we get sorted out the way we deserve.
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I think you have to look after crew on staff travel if they introduce them self. Is not only about upgrading, sometimes, just a complimentary drink or something extra will be good, as it could be you, next time.
However, I always bring chocolate to the operating crew when flying as staff travel, going on holidays or just a short break (not if possitioning for the company, sorry
). I think is nice, and as you have saved money on the ticket, why not spend a little on the colleagues. At the end of the day we are all on the same boat!!
However, I always bring chocolate to the operating crew when flying as staff travel, going on holidays or just a short break (not if possitioning for the company, sorry
). I think is nice, and as you have saved money on the ticket, why not spend a little on the colleagues. At the end of the day we are all on the same boat!!
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Whilst there is nothing wrong with looking after each other, after all we are in the same boat (or plane!) however I do not agree that staff in uniform should be upgraded in full view of other passengers,it looks unprofessional to see a Business cabin full of uniformed staff. Imagine how you would feel if you had paid a lot of money to be surrounded by freebies!
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Only a humble groundie
But if acknoweledged by the Crew, will ask if standby, or any discounted ticket, they look after the fare paying passengers first. Just greatful for the seat and to be getting from A-B. No upgrades, no food, but then I tend to travel short-haul if at all. The crew can always ask at the end of service 'sure we cant tempt you with the fish, it is all we have left and it will only go to waste?'
A question though, to those who position in uniform. Last time I worked passenger, this was a strict no no on my airline, unless you were type rated in your capacity with the carrying airline on the aircraft type.
Bored.
A question though, to those who position in uniform. Last time I worked passenger, this was a strict no no on my airline, unless you were type rated in your capacity with the carrying airline on the aircraft type.
Bored.
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If positioning immediatly prior or after operating I may be in uniform but when commutting/travelling on stby I try to change or at least dress down with a jumper or similar.
If the operating crew offer an upgrade will quietly and gratefully accept but do the most not to abuse the privilage and only have the meals after full fare pax have picked. Stay clear of the free booze as well.
Have seen crew totally abuse the perk and had quiet words with my own crew members when they have been the offenders.
The bigger comfy seat is all one realy needs.
Thank you to all the crew/groundstaff who have looked after me in the past and hopefully in the future.
If the operating crew offer an upgrade will quietly and gratefully accept but do the most not to abuse the privilage and only have the meals after full fare pax have picked. Stay clear of the free booze as well.
Have seen crew totally abuse the perk and had quiet words with my own crew members when they have been the offenders.
The bigger comfy seat is all one realy needs.
Thank you to all the crew/groundstaff who have looked after me in the past and hopefully in the future.
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Hapzim, LHR
Thanks,
Hapzim, that was all we used to ask, make yourself appear non Crew, as easy as a plain jumper..............
As pax, you are not in the total loop, yet the other pax will relate to your 'commands' if in uniform. Imagine if you will, a 'four stripe' Captain barking orders, or the Purser, who will the pax follow.............Even though it will always be for the 'best reasons'.
It is all about the passenger perception. Even in civvie atire, your training will make you take charge if required.
BTW, a flag carrier I used to work for, by all accounts, had 'service crew' not safety trained on any a/c type, but in the co. uniform.............dangerous.
Uniform = respect and following in times of panic.
Hapzim, that was all we used to ask, make yourself appear non Crew, as easy as a plain jumper..............
As pax, you are not in the total loop, yet the other pax will relate to your 'commands' if in uniform. Imagine if you will, a 'four stripe' Captain barking orders, or the Purser, who will the pax follow.............Even though it will always be for the 'best reasons'.
It is all about the passenger perception. Even in civvie atire, your training will make you take charge if required.
BTW, a flag carrier I used to work for, by all accounts, had 'service crew' not safety trained on any a/c type, but in the co. uniform.............dangerous.
Uniform = respect and following in times of panic.
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I think we need to look after each other personally.
Difficulty is what each individual crew member "expects" when they travel. Some of my best customers have been cabin crew on holiday but some of my worst have been cabin crew on holiday.
I have operated both charter and schedule flights and I always have done my utmost to make sure the crew on holiday/positioning have a great flight.
If not in uniform, a couple of free drinks charter, when scheduled if I could discreetly upgrade (before doors close!) then I have if appropriate.. By appropriate I mean that if paying customers are not aware/inconvenienced and the crew member is not being an a******e! about it.
I do recall one incident when the no smoking policy on board came in to effect. I had upgraded 2 staff pax, seemed pleasant enough, until one of them was caught smoking in the forward toilet - his response was that "we all do it what is the problem!", you can imagine how pleased I was.
I am more than happy just to get on board, whatever else happens is a bonus and is never expected, but I admit is fantastically received when and if it happens!!
Just think we need to respect each other really, regular customers behave like prima donnas and we form an opinion.... When one of our own does it, we generally have a similar opinion....
So, I am of to SYD on Friday, 17th Aug on BA.... Anyone I can talk to? Just kidding!!
Safe flying all
Difficulty is what each individual crew member "expects" when they travel. Some of my best customers have been cabin crew on holiday but some of my worst have been cabin crew on holiday.
I have operated both charter and schedule flights and I always have done my utmost to make sure the crew on holiday/positioning have a great flight.
If not in uniform, a couple of free drinks charter, when scheduled if I could discreetly upgrade (before doors close!) then I have if appropriate.. By appropriate I mean that if paying customers are not aware/inconvenienced and the crew member is not being an a******e! about it.
I do recall one incident when the no smoking policy on board came in to effect. I had upgraded 2 staff pax, seemed pleasant enough, until one of them was caught smoking in the forward toilet - his response was that "we all do it what is the problem!", you can imagine how pleased I was.
I am more than happy just to get on board, whatever else happens is a bonus and is never expected, but I admit is fantastically received when and if it happens!!
Just think we need to respect each other really, regular customers behave like prima donnas and we form an opinion.... When one of our own does it, we generally have a similar opinion....
So, I am of to SYD on Friday, 17th Aug on BA.... Anyone I can talk to? Just kidding!!
Safe flying all
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At B.a cabin crew are given a business class priority when positioning....done it loads of times,just last week did a LHR-AMS-LHR then positioned back to AMS in club(for all of 40 mins)!,had a lovely afternoon in AMS then worked the 1st flight back to LHR.....pax dont normally bat an eyelid,they just think you are a commuter!
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Liking the response guys and girls
This is what I hoped to see, team spirit amongst crew from all airlines.
AGPUKCREW good comments, FRONTCHECK - didnt know crew position in uniform before flights dam they would be knackered, we have BA crew use our schedule routes to go home but not really to go to work, we try our best to sort out the BA lot but it is hard when they are in uniform. If your a old school crew member like myself there are always ways you learn how to slip a litl somethn.
PSR777 Right On !!!! power to the crew!! Anyone on that BA flight on the 17th sort this one out AS WE SHOULD DO. This is why I wrote this subject. I want to see crew look after crew!!!
I have read a lot of responses from BA CREW do you upgrade other airline crew too or just yourselves?
I hope this will re-generate the crew welfare on flights as pax, LETS ALL HELP EACH OTHER OUT.
AGPUKCREW good comments, FRONTCHECK - didnt know crew position in uniform before flights dam they would be knackered, we have BA crew use our schedule routes to go home but not really to go to work, we try our best to sort out the BA lot but it is hard when they are in uniform. If your a old school crew member like myself there are always ways you learn how to slip a litl somethn.
PSR777 Right On !!!! power to the crew!! Anyone on that BA flight on the 17th sort this one out AS WE SHOULD DO. This is why I wrote this subject. I want to see crew look after crew!!!
I have read a lot of responses from BA CREW do you upgrade other airline crew too or just yourselves?
I hope this will re-generate the crew welfare on flights as pax, LETS ALL HELP EACH OTHER OUT.
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When crew in uniform travel as pax, I'll do the usual offer water and move to an exit row if available. Ill always offer a crew tea or coffee to a staff member in an airline uniform, even if it is not ours! Personally, I think it looks cheap when crew in uniform (part of duty travel) have to pay for their food and drinks. I think the company should let us have a drink and a food item. Our airline is one class, but I also think it would look very low cost paxing staff in economy, especially if there is room up past the curtain.
I get slightly annoyed when crew travelling on staff travel start big noting themselves, wearing their IDs and letting everyone know they are crew. Especially when they clutter up the galley! Sometimes crew can be more demanding that full fare passengers!
Generally if I recognise the staff member I will look after them, unless of course they are like the ones I mention above!
I get slightly annoyed when crew travelling on staff travel start big noting themselves, wearing their IDs and letting everyone know they are crew. Especially when they clutter up the galley! Sometimes crew can be more demanding that full fare passengers!
Generally if I recognise the staff member I will look after them, unless of course they are like the ones I mention above!
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how do you spot crew
so in what ways have you been presented with a crew member trying to get your attention.
what is the best way of letting the crew know that you are on board without making it look over done????????
Has anyone ever had the luck of check in sorting you out with a better seat??????????????????????????????????????
what is the best way of letting the crew know that you are on board without making it look over done????????
Has anyone ever had the luck of check in sorting you out with a better seat??????????????????????????????????????
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Paxing staff courtesy
In the early days I always identified staff pax from the pax list and extended courtesy to them. Upgrades if possible otherwise just general "extras". Cleaners, baggage handlers, it did not matter they were always acknowledged by me. Other airlines crews ditto. One principle I did not deviate from was that if any operating crew members parents were on board they were always upgraded to First class, if possible, and that happened in 98% of cases.
Toward the end of my career there were too many company spies, too many "fellow" crew members prepared to dob you in because they were not upgraded on their last flight. I know that because of my attitude my family travelled very comfortably and/or were never ignored.
Its truly unfortunate that crew members today cannot look beyond their next rostered trip.
Bring back the good old days.
Toward the end of my career there were too many company spies, too many "fellow" crew members prepared to dob you in because they were not upgraded on their last flight. I know that because of my attitude my family travelled very comfortably and/or were never ignored.
Its truly unfortunate that crew members today cannot look beyond their next rostered trip.
Bring back the good old days.
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Hey TropicalChief,
"Bring back the good old days."
I certainly agree with that! At United, it really would be impossible to upgrade anyone without having 'company spies' looking on. In all honesty, there aren't many empty seats to be found. In previous days at Pam Am, it was a fairly easy thing to do for fellow employees. Anyway, now I just try to extend whatever extras possible like drinks, better seats in the 'Economy Plus' section,a free snack box (on US domestic) or the hidden pillow. Also, when traveling as a passenger, it is always a nice gesture to bring along a box of chocolats or a local specialty for the working crew. We MUST look out for each other these days!
Happy & Safe Travels to All!
"Bring back the good old days."
I certainly agree with that! At United, it really would be impossible to upgrade anyone without having 'company spies' looking on. In all honesty, there aren't many empty seats to be found. In previous days at Pam Am, it was a fairly easy thing to do for fellow employees. Anyway, now I just try to extend whatever extras possible like drinks, better seats in the 'Economy Plus' section,a free snack box (on US domestic) or the hidden pillow. Also, when traveling as a passenger, it is always a nice gesture to bring along a box of chocolats or a local specialty for the working crew. We MUST look out for each other these days!
Happy & Safe Travels to All!
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right on tropical and jetlagged
I like the words coming from tropical, bring back the old days of looking after each other!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JETLAGGED I like the way your talking, maybe we could use this as the place to put the info when we are travelling, if there are any crew that are on the flights that we display maybe somethn can be done for them??????
WHAT DO YOU ALL THINK?
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JETLAGGED I like the way your talking, maybe we could use this as the place to put the info when we are travelling, if there are any crew that are on the flights that we display maybe somethn can be done for them??????
WHAT DO YOU ALL THINK?