SilverJet
Join Date: Dec 2002
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After reading the above post I would like to correct some of the statements mentioned. I dont know whether you work, or have worked for Silverjet. Some of the posts you have mentioned are not only false but are putting people off applying to a very successful and professional airline like Silverjet.
Here is an explanation of the above points as they currently stand!
1. Like mentioned no union and this is up to the crew. Silverjet have been flying for less than a year and who knows when and this might happen. Doesnt this say something about how the crew feel working for Silverjet. If conditions were really that bad surely this would have happened a while ago??
2. No Crew Food! Infact, we do have crew food and it is the same as what our customers can select. An allocation of these meals are put aside for the crew as well as having an allocation of all other food offered to our customers.
3. Pay - Cabin Crew - £10,500 plus a flight pay of £2.75 per hour and I can tell you that on 4 flights a month cabin crew are on a fantastic pay and are on par with pay of that of a charter airline who work 4 flights a week!
4. Back to back flights - Yes this is true crew can be rostered or called off standby to do B2B flights. Flight times are between 6-8 hours flying to New York and soon to be Dubai so it isnt long, long haul. And again by CAA regulations you still have your intitled hours off when back to base and downroute. With regards to this being a safety issue surley this is better than working for a charter or certain scheduled airlines doing a SSH (14 hour day) followed by a DLM (11 hour day) followed by a IBZ (8 hour day) then a standby??
5. Full day standby - Standbys as it is at the moment are 6-8 hour standbys so fall within the "Industry Standard" mentioned.
6. Over complicated service - I dont understand how this can be classed as complicated? It isnt complicated but is busy as in the same if working in business on VS or BA. Crew are allocated a certain section of the aircraft and with regards to the walking distance on the 767-200 it isnt a massive aircraft. I would say the same walking distance for crew working in the upper class cabin on Virgin.
7. Passenger Profile - How can someone say that a passenger profile will get worse when flying to DXB? To crew this shouldn't really matter when choosing what airline we wish to work for. Many of our customers have lots of support for Silverjet and love flying with us.
With regards to the other comments I can only say the following
-I certainly dont think asking for a photo to be sent in before interview is illegal, many airlines still do this. It may just be for them to recongise you when you turn up for interview and to go with your file who knows!
- The ladies only lav was a tounge in cheek advert and it works very well. Again, other airlines use this form of advertising.
- The seat is a flat bed and not the form of a cradle seat. Yes it may be at a slant but it is still flat. Silverjet have never said otherwise. And for a third of the price of other business class airlines this is very good.
Finally the last three points and some of the above points shouldnt have any reflect on people applying to Silverjet. If people want to put down an airline that is proving to be very successful, I would suggest trying to find bad points and ensuring that they are fact before saying anything.
Good luck to those applying I wish you the very best.
Here is an explanation of the above points as they currently stand!
1. Like mentioned no union and this is up to the crew. Silverjet have been flying for less than a year and who knows when and this might happen. Doesnt this say something about how the crew feel working for Silverjet. If conditions were really that bad surely this would have happened a while ago??
2. No Crew Food! Infact, we do have crew food and it is the same as what our customers can select. An allocation of these meals are put aside for the crew as well as having an allocation of all other food offered to our customers.
3. Pay - Cabin Crew - £10,500 plus a flight pay of £2.75 per hour and I can tell you that on 4 flights a month cabin crew are on a fantastic pay and are on par with pay of that of a charter airline who work 4 flights a week!
4. Back to back flights - Yes this is true crew can be rostered or called off standby to do B2B flights. Flight times are between 6-8 hours flying to New York and soon to be Dubai so it isnt long, long haul. And again by CAA regulations you still have your intitled hours off when back to base and downroute. With regards to this being a safety issue surley this is better than working for a charter or certain scheduled airlines doing a SSH (14 hour day) followed by a DLM (11 hour day) followed by a IBZ (8 hour day) then a standby??
5. Full day standby - Standbys as it is at the moment are 6-8 hour standbys so fall within the "Industry Standard" mentioned.
6. Over complicated service - I dont understand how this can be classed as complicated? It isnt complicated but is busy as in the same if working in business on VS or BA. Crew are allocated a certain section of the aircraft and with regards to the walking distance on the 767-200 it isnt a massive aircraft. I would say the same walking distance for crew working in the upper class cabin on Virgin.
7. Passenger Profile - How can someone say that a passenger profile will get worse when flying to DXB? To crew this shouldn't really matter when choosing what airline we wish to work for. Many of our customers have lots of support for Silverjet and love flying with us.
With regards to the other comments I can only say the following
-I certainly dont think asking for a photo to be sent in before interview is illegal, many airlines still do this. It may just be for them to recongise you when you turn up for interview and to go with your file who knows!
- The ladies only lav was a tounge in cheek advert and it works very well. Again, other airlines use this form of advertising.
- The seat is a flat bed and not the form of a cradle seat. Yes it may be at a slant but it is still flat. Silverjet have never said otherwise. And for a third of the price of other business class airlines this is very good.
Finally the last three points and some of the above points shouldnt have any reflect on people applying to Silverjet. If people want to put down an airline that is proving to be very successful, I would suggest trying to find bad points and ensuring that they are fact before saying anything.
Good luck to those applying I wish you the very best.
Join Date: Oct 2007
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Hello all,
Not sure whether IanJ's comments are directed at me or VS-LHRCSA. However to qualify the points that you raise for the interest of anyone interested in joining the company.
For the record I very much work the company and I know it!
1) Unions - Not fussed on this myself - although many crew members are thinking of joining one. No real difference here to many airlines.
2) Crew food - already qualified what you have said.
3) Pay - scales are correct, but forget 4 flights a month. Even with leave I have been rostered 5 flights and without 8, plus 5 standby days!
4) Back to Backs - I personally can just about cope with 2 New Yorks in a row, but 3 is really demanding, with the lack of sleep! In all honesty I did not expect this, when joining and really hope that it will gradually fade away when we have more staff.
5) Standby - Maybe we work for different parts of the same company or have different rostering teams? My roster always shows standby blocks of 8 hours 30 minutes and 7 of them this month!
6) To a certain extent I agree with VS-LHRCSA comments. Perhaps it not the complication of the service but more the changes every month that get to me. Don't get me wrong, you have to change to stay alive these days darling, but this is different to anything else I have experienced, with emails every day listing changes.
7) Passenger profile - Not sure I agree with either side on the question of DXB.
8) Advert - Personally not fussed by the Lav advert, and the BA one neither. Someone who I know who is a BA passenger recently said to me that 'imitation is the sincerest form of flattery'.
9) Flat beds - again we must work for different airlines as the beds on the planes I fly are not quite flat and the passengers constantly remind us of it.
As said at the beginning of the post, not sure whether you were directing you comments directly at me, but either way the discussion is good for the purpose of this thread i.e. for people considering joining the company.
Hope to bump into you soon, maybe on the same plane.
BBFN
Silver Boy x
Not sure whether IanJ's comments are directed at me or VS-LHRCSA. However to qualify the points that you raise for the interest of anyone interested in joining the company.
For the record I very much work the company and I know it!
1) Unions - Not fussed on this myself - although many crew members are thinking of joining one. No real difference here to many airlines.
2) Crew food - already qualified what you have said.
3) Pay - scales are correct, but forget 4 flights a month. Even with leave I have been rostered 5 flights and without 8, plus 5 standby days!
4) Back to Backs - I personally can just about cope with 2 New Yorks in a row, but 3 is really demanding, with the lack of sleep! In all honesty I did not expect this, when joining and really hope that it will gradually fade away when we have more staff.
5) Standby - Maybe we work for different parts of the same company or have different rostering teams? My roster always shows standby blocks of 8 hours 30 minutes and 7 of them this month!
6) To a certain extent I agree with VS-LHRCSA comments. Perhaps it not the complication of the service but more the changes every month that get to me. Don't get me wrong, you have to change to stay alive these days darling, but this is different to anything else I have experienced, with emails every day listing changes.
7) Passenger profile - Not sure I agree with either side on the question of DXB.
8) Advert - Personally not fussed by the Lav advert, and the BA one neither. Someone who I know who is a BA passenger recently said to me that 'imitation is the sincerest form of flattery'.
9) Flat beds - again we must work for different airlines as the beds on the planes I fly are not quite flat and the passengers constantly remind us of it.
As said at the beginning of the post, not sure whether you were directing you comments directly at me, but either way the discussion is good for the purpose of this thread i.e. for people considering joining the company.
Hope to bump into you soon, maybe on the same plane.
BBFN
Silver Boy x
Join Date: Dec 2002
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The comments I have written above are of my own personal account of Silverjet!
Stacey, I can see that you were not happy at Silverjet and am pleased for you, that you have moved on to something more suitable. I state above the facts as it NOW stands working for Silverjet not as it was maybe months ago. With regards to delays this happens with all airlines, please look at the scheduled and actual take off and landing times recently you will see hardly any delays. And like I say you may have mis understood my last post but the flight time to new york is between 6-8 hours, if any longer like you say you have done, you may have taken a longer route ie flying over Chicago or maybe even LA
As for crew food, on your next flight please ask your SC as to what allocation is given for crew and I am sure they shall advise you that Silverjet provide an allocation.
With regards to pay I merely said that on 4 flights a month you would get a decent pay similar to what charter airlines pay when doing 4 flights a week. Yes at the moment crew are rostered around 5 flights a month.
Hope this clears up some of the above.
Stacey, I can see that you were not happy at Silverjet and am pleased for you, that you have moved on to something more suitable. I state above the facts as it NOW stands working for Silverjet not as it was maybe months ago. With regards to delays this happens with all airlines, please look at the scheduled and actual take off and landing times recently you will see hardly any delays. And like I say you may have mis understood my last post but the flight time to new york is between 6-8 hours, if any longer like you say you have done, you may have taken a longer route ie flying over Chicago or maybe even LA
As for crew food, on your next flight please ask your SC as to what allocation is given for crew and I am sure they shall advise you that Silverjet provide an allocation.
With regards to pay I merely said that on 4 flights a month you would get a decent pay similar to what charter airlines pay when doing 4 flights a week. Yes at the moment crew are rostered around 5 flights a month.
Hope this clears up some of the above.
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Fair enough, Ianj, you've made some valid points, you know your airline better then I do, however:
1. Crew Food. You should be provided with your OWN crew food, or none at all. This is a safety issue as technically you should not be eating passenger food incase of food poisoning. I know everybody does it across all airlines but no airline should rely on it's crew to eat passenger leftovers for sustenance.
2. B2Bs are different to successive charter flights. I've been there myself and I know how both can be tiring. Luckily, my charter airline limited the amount of long range short haul flights you could do in a row to three. B2Bs are different in the fact that you cross time zones over and over while achieving 2 local nights and operating 2 night flights THEN having to drive home after sector 4.
I'm not here to rubbish you or Silverjet in any way but am making points as an impartial observer.
My comments about DXB are quite valid as the destination itself is attracting an element not disassociated with the wearing of Burberry. Hopefully, for you and Silverjet, this may not not be the case but if my experience of Virgin is anything to go by...
1. Crew Food. You should be provided with your OWN crew food, or none at all. This is a safety issue as technically you should not be eating passenger food incase of food poisoning. I know everybody does it across all airlines but no airline should rely on it's crew to eat passenger leftovers for sustenance.
2. B2Bs are different to successive charter flights. I've been there myself and I know how both can be tiring. Luckily, my charter airline limited the amount of long range short haul flights you could do in a row to three. B2Bs are different in the fact that you cross time zones over and over while achieving 2 local nights and operating 2 night flights THEN having to drive home after sector 4.
I'm not here to rubbish you or Silverjet in any way but am making points as an impartial observer.
My comments about DXB are quite valid as the destination itself is attracting an element not disassociated with the wearing of Burberry. Hopefully, for you and Silverjet, this may not not be the case but if my experience of Virgin is anything to go by...
Join Date: Oct 2006
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And the 'Discussions' start again...
Having not posted on any Silverjet thread for some time... I think anybody who is bringing up debates that are now approximately 11 months old should use the 'search' function, and look at the ground that has been covered before...
Unions... I am sure we are all aware the effect they can have on an airline... and the first response that a certain airline has whenever things don't go their way... "I am going to the union about this!!!" Animosity and contempt get bred very easily.... It does take a strong individual to set up a union, and indeed a while back a certain strong individual tried... They did not receive a forthcoming response from the crew they approached.
VS- I completely understand your point regarding Safety and crew food... An effective Service Coordinator will NOT give crew left over food. The allocation for crew meals is kept completely seperate and only cooked fresh when the crew are ready to eat. With the selections of cheese, dessert, fresh bread, and second service supplies, there is a variety for crew to eat... If you are not happy, then bring your own! I know a great number of crew that do... Silverjet are providing crew with a 5 course meal if they wish... it's up to them if they choose it or not.
Salary, Flight pay, work... these are made blatantly clear to you when you are offered a position... As is the requirement of standby duties and location to the airport for them... Read the not so small print before you sign! Even operating 5 flights a month... 10 sectors.... 10 days work at a 10 hour duty overall... In a previous life I used to work 70 hour weeks, and got paid a lot less than I do now... The grass is not always greener!!
More than minimum rest is provided between back to backs, Silverjet do have arrangements with some hotels to offer a discounted rate for an overnight stop. If you enquire you will find out!
In regards to crew rest... Our night flights are tiring. We offer a 'sleeper' service, so we only offer ad hoc service throughout the night as to maximise the sleep time for our customers on board on our flat beds... Yes they are FLAT!!! they are inclined at an angle of 8 degrees, a 6'3" pitch with 8 actuators to mold to the comfort of the person lying on them with a built in seat back massager... Sorry to quote facts, although they are at a slight angle there are no lumps or bumps, or any disjointedness... they are a Flat Bed. Crew rest is not a legal requirement when your sector is on average 6 and half hours! I have done 2 sector days with a charter airline that were 6 and a half hours long, with an hour and a half report before, an hour turnaround and 30 minutes after chocks on for a debrief... It is the responsibility of each individual crew member to ensure they are rested before they fly, and our management teams on board will do everything they can to ensure crew are alert for the critical stages of flight...
As for the Gestapo patrols... We do not have call bells in our cabin, only in the toilets. A constant crew presence is required... For the safety of both themselves and our customers... And I would prefer to keep myself busy during the night sector than sat on my @$$ in the galley picking my nose!
As for our customer profile... If you remember your training you will remember the prospective customers we are aimed at. Considering we now have a number of corporate clients that were customers of the major established carriers... and are not anymore! I think wanabees is a little innacurate. Each person is an individual, and to generalise about anybody that gets on board... well is down right ignorant and a little egotistical... don't you think? The one thing that attracted me to becoming crew in the first place was to meet different people... I can safely say I do!
In regards to the other issues of training, recruitment, adverts etc... Well, As every post has stated we are a new operation. The first crews will have been with the company for a year as of November, I was one of them and I have seen drastic improvements in that time. Aircraft number 3 comes into service within the next week or 2... Off to promote at the DBX air show before launching the Inaugral flight on the 18th November...
If you are having such issues why are you not speaking to management? Even the onboard management team? Any senior worth their salt should be reporting your concerns... I know I do!!!
Everyone is entitled to their own opinion, and larger airlines have had all these problems in the past. Mr Bransons first route was the same as ours and he had one aircraft for how long??? We are expanding at a phenomenal rate... Flexibility/Adaptability and commitment... I thought these standards were required for crew in most if not all airlines! If you think you have it 'bad' here... take a moment to read some of the other threads within the cabin crew vein... I am sure you will see many a similar discussion taking place!
My only recommendation to anyone who is inquisitive about flying with us... apply, come for the assessment centres, and make your own decision... Hearsay and Galley FM are defamatory and uninspiring at the best of time... unless it's finding out who's doing what and with who...
If you want to be treated like an adult, act like one... Use your voice and speak up. Spreading malicious content on a public forum hiding behind a username will not get the answers or results you want.
Unions... I am sure we are all aware the effect they can have on an airline... and the first response that a certain airline has whenever things don't go their way... "I am going to the union about this!!!" Animosity and contempt get bred very easily.... It does take a strong individual to set up a union, and indeed a while back a certain strong individual tried... They did not receive a forthcoming response from the crew they approached.
VS- I completely understand your point regarding Safety and crew food... An effective Service Coordinator will NOT give crew left over food. The allocation for crew meals is kept completely seperate and only cooked fresh when the crew are ready to eat. With the selections of cheese, dessert, fresh bread, and second service supplies, there is a variety for crew to eat... If you are not happy, then bring your own! I know a great number of crew that do... Silverjet are providing crew with a 5 course meal if they wish... it's up to them if they choose it or not.
Salary, Flight pay, work... these are made blatantly clear to you when you are offered a position... As is the requirement of standby duties and location to the airport for them... Read the not so small print before you sign! Even operating 5 flights a month... 10 sectors.... 10 days work at a 10 hour duty overall... In a previous life I used to work 70 hour weeks, and got paid a lot less than I do now... The grass is not always greener!!
More than minimum rest is provided between back to backs, Silverjet do have arrangements with some hotels to offer a discounted rate for an overnight stop. If you enquire you will find out!
In regards to crew rest... Our night flights are tiring. We offer a 'sleeper' service, so we only offer ad hoc service throughout the night as to maximise the sleep time for our customers on board on our flat beds... Yes they are FLAT!!! they are inclined at an angle of 8 degrees, a 6'3" pitch with 8 actuators to mold to the comfort of the person lying on them with a built in seat back massager... Sorry to quote facts, although they are at a slight angle there are no lumps or bumps, or any disjointedness... they are a Flat Bed. Crew rest is not a legal requirement when your sector is on average 6 and half hours! I have done 2 sector days with a charter airline that were 6 and a half hours long, with an hour and a half report before, an hour turnaround and 30 minutes after chocks on for a debrief... It is the responsibility of each individual crew member to ensure they are rested before they fly, and our management teams on board will do everything they can to ensure crew are alert for the critical stages of flight...
As for the Gestapo patrols... We do not have call bells in our cabin, only in the toilets. A constant crew presence is required... For the safety of both themselves and our customers... And I would prefer to keep myself busy during the night sector than sat on my @$$ in the galley picking my nose!
As for our customer profile... If you remember your training you will remember the prospective customers we are aimed at. Considering we now have a number of corporate clients that were customers of the major established carriers... and are not anymore! I think wanabees is a little innacurate. Each person is an individual, and to generalise about anybody that gets on board... well is down right ignorant and a little egotistical... don't you think? The one thing that attracted me to becoming crew in the first place was to meet different people... I can safely say I do!
In regards to the other issues of training, recruitment, adverts etc... Well, As every post has stated we are a new operation. The first crews will have been with the company for a year as of November, I was one of them and I have seen drastic improvements in that time. Aircraft number 3 comes into service within the next week or 2... Off to promote at the DBX air show before launching the Inaugral flight on the 18th November...
If you are having such issues why are you not speaking to management? Even the onboard management team? Any senior worth their salt should be reporting your concerns... I know I do!!!
Everyone is entitled to their own opinion, and larger airlines have had all these problems in the past. Mr Bransons first route was the same as ours and he had one aircraft for how long??? We are expanding at a phenomenal rate... Flexibility/Adaptability and commitment... I thought these standards were required for crew in most if not all airlines! If you think you have it 'bad' here... take a moment to read some of the other threads within the cabin crew vein... I am sure you will see many a similar discussion taking place!
My only recommendation to anyone who is inquisitive about flying with us... apply, come for the assessment centres, and make your own decision... Hearsay and Galley FM are defamatory and uninspiring at the best of time... unless it's finding out who's doing what and with who...
If you want to be treated like an adult, act like one... Use your voice and speak up. Spreading malicious content on a public forum hiding behind a username will not get the answers or results you want.
Last edited by BestonBoard; 28th Oct 2007 at 20:44.
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Hi guys just thought id let ya know.
I worked for United Airlines for a while and i can confirm that other airlines do bad b2b trips. At UA we could do triple b2b's
ie LHR-JFK-LHR-LAX-JFK-LHR-ORD-LHR 3 DAYS OFF
then LHR-SFO-LHR 2DAYS OFF
then LHR-ORD-LHR-ORD-LHR 2 DAYS OF
then LHR-JFK-LHR 2 DAYS OFF
i would like to point out that UA didnt supply the FA's a hotel inbetween
b2b's too
As for pay, our basic pay included 95 flying hours. so to get per diems (flight pay) we had to do over 95 flight hours to qualify for flight pay. so some months if you got a quiet month you could do 4 of our shortest trips (these were a 2 day JFK. yes a 2 day jfk!!! not even a night in jfk layover was 12 hours!!)
Oh and by the way. trips were allocated on time served. therefore those of us who were junior were on reserve (stby) for 5 years.
So silverjet dont sound that bad, but im sure silverjet has its own problems.
you just have to relax and enjoy what ya do and enjoy ya shopping down route.
I worked for United Airlines for a while and i can confirm that other airlines do bad b2b trips. At UA we could do triple b2b's
ie LHR-JFK-LHR-LAX-JFK-LHR-ORD-LHR 3 DAYS OFF
then LHR-SFO-LHR 2DAYS OFF
then LHR-ORD-LHR-ORD-LHR 2 DAYS OF
then LHR-JFK-LHR 2 DAYS OFF
i would like to point out that UA didnt supply the FA's a hotel inbetween
b2b's too
As for pay, our basic pay included 95 flying hours. so to get per diems (flight pay) we had to do over 95 flight hours to qualify for flight pay. so some months if you got a quiet month you could do 4 of our shortest trips (these were a 2 day JFK. yes a 2 day jfk!!! not even a night in jfk layover was 12 hours!!)
Oh and by the way. trips were allocated on time served. therefore those of us who were junior were on reserve (stby) for 5 years.
So silverjet dont sound that bad, but im sure silverjet has its own problems.
you just have to relax and enjoy what ya do and enjoy ya shopping down route.
Join Date: Oct 2007
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Bestonboard & IanJ,
An interesting post of which some of your comments raised I agree with and some not. I address them...
"I think anybody who is bringing up debates that are now approximately 11 months old should use the 'search' function, and look at the ground that has been covered before..."
To be clear this thread is open for people asking questions about Silverjet right now. You destroy your own augment later in your post by stating that things change in aviation, or are you suggesting that Silverjet has not changed for 11 months and never will?
"An effective Service Coordinator will NOT give crew left over food. The allocation for crew meals is kept completely seperate and only cooked fresh when the crew are ready to eat. With the selections of cheese, dessert, fresh bread, and second service supplies, there is a variety for crew to eat... If you are not happy, then bring your own! I know a great number of crew that do... Silverjet are providing crew with a 5 course" meal if they wish... it's up to them if they choose it or not."
The way you talk about the ability of your colleagues is incredulous!
Are you suggesting that crew are served before passengers now? The directive is passengers first, crew second. There are two main course choices and invariably the majority of passengers tend to opt for one, thereby leaving a good deal of passengers and of course crew with no choice. Yes food is provided but it is not specifically designated crew food.
"Salary, Flight pay, work... these are made blatantly clear to you when you are offered a position... As is the requirement of standby duties and location to the airport for them... Read the not so small print before you sign! Even operating 5 flights a month... 10 sectors.... 10 days work at a 10 hour duty overall... In a previous life I used to work 70 hour weeks, and got paid a lot less than I do now... The grass is not always greener!!"
The financial remuneration is correct, and stands up against other carriers agreed, however there is an incredible amount of disinformation during interview stage with the operation being sold to crew as something different. I can only assume that either you have a 'special' roster or I, and many of my colleagues have done something bad in a previous life, as 5 flights a month is NOT the norm, with 7 being more typical for anyone considering joining. Standbys are plentiful are normally placed on days before and after flights, in order to allow bringing forward of duty days. As for duration, both you and IanJ are still far from the mark. I am pleased that you are in a position to state what everyone else can expect in the future and perhaps you could make money in predicting the future as you clearly have access to information that we do not? For the record and the interest of anyone joining, standbys have always been 8 hours 30 minutes, and as you have stated they have changed, but not to 7 hours but 8. Instead of trying to encompass the entire day they now appear (on my roster) at least to cover a morning or an afternoon finishing at 20:00 hours, a positive move I guess.
“Grass always greener” - I totally agree - remember this is for the information of people joining.
"More than minimum rest is provided between back to backs, Silverjet do have arrangements with some hotels to offer a discounted rate for an overnight stop. If you enquire you will find out!"
More than minimum rest – true but misleading, because at the moment it is physically impossible due to the schedule. i.e. arrive Luton at 07:30 AM and back out the next day at 08:30AM. Sure every operator is having to compete these days, but the point has to be made that this is extremely tiring, and the comparisons you hold with charter operators do not hold up, as you have the same hours of work i.e. through the night, but without jet-lag. I am concerned that with DXB, my body clock will become a yo-yo, going west-east on 3 back to backs!
“on our flat beds... Yes they are FLAT!!! they are inclined at an angle of 8 degrees, a 6'3" pitch with 8 actuators to mold to the comfort of the person lying on them with a built in seat back massager... Sorry to quote facts, although they are at a slight angle there are no lumps or bumps, or any disjointedness... they are a Flat Bed.”
Every one is entitled to see the world in their own way and I cannot take that away from you or our passengers, however I can tell you that a great deal of the passengers I have dealt with do not share the same view as you. Many of them think that the seats have broken down as they only recline, as you correctly state to 172 degrees; a constant source of irritation for cabin crew as having to explain that they are in fact fully reclined annoys the passengers. Perhaps other airlines should sell their seats as 8 degrees negatively inclined as they draw comparisons all the time which we as crew have to defend? So flat 8 degrees up now? I hope our pilots don't think the same.
“If you are having such issues why are you not speaking to management? Even the onboard management team? Any senior worth their salt should be reporting your concerns... I know I do!!!My only recommendation to anyone who is inquisitive about flying with us... apply, come for the assessment centres, and make your own decision... Hearsay and Galley FM are defamatory and uninspiring at the best of time... unless it's finding out who's doing what and with who...
If you want to be treated like an adult, act like one... Use your voice and speak up. Spreading malicious content on a public forum hiding behind a username will not get the answers or results you want.”
It is absolutely clear to me and anyone reading this post, that with your ability to see everyone’s rosters, quote with authority of future issues but inaccurately on day to day crew issues at the coal face, but most importantly react in the way you have, that you are indeed a member of management.
Your very response to the several people that have stated Silverjet is as they have seen it or indeed do now, only serves to add accreditation to the posts about the management attitude to crew, and your post merely lends further credence to them.
I was once very proud to work for Silverjet and apart from paying bills, I thought that it was a breath of fresh air in the industry with values I believed in. To draw comparisons with charter and scheduled operators only serves to show that the choice is much of a muchness and there is very little standing out to join Silverjet for.
Instead of shooting people merely telling how they see it to other interested individuals, the very purpose of Pprune, perhaps I could suggest that you direct your energies at addressing the comments raised? Maybe people are using this forum because they know they will not be heard or tolerated within the company?
If you are management, as I very much suspect, wake up and smell the coffee, and grasp the comments raised on this forum. Address them and change the culture within the company particularly in respect of management attitudes, and you will have an airline that perhaps will become once again something to aspire to work for. I sincerely hope you can turn it around, as at the moment, mine and a good deal of my colleagues enthusiasm is waning, and you have the power to change everything. No doubt you will say that I can leave e.t.c., but remember I am part of your team and have no special desire to join other carriers that you draw comparissons with. However as time goes by, and more people leave, I am beginning to ask myself the qeustion more often.You will probably also state there is not problem – a typical statement from management out of touch with the coal face.
We have a fantastic opportunity, but so many companies within aviation or outside have been lost because of poor management practices. Perhaps you could also do an historical search, try the threads of many companies that have failed in the past on these forums and you will find a similar theme of discussions in the prelude to their demise.
Feedback is good no matter what mode and there is 'no smoke without fire'.
Off for some rest now, happy flying to all.
Silver Boy. X
An interesting post of which some of your comments raised I agree with and some not. I address them...
"I think anybody who is bringing up debates that are now approximately 11 months old should use the 'search' function, and look at the ground that has been covered before..."
To be clear this thread is open for people asking questions about Silverjet right now. You destroy your own augment later in your post by stating that things change in aviation, or are you suggesting that Silverjet has not changed for 11 months and never will?
"An effective Service Coordinator will NOT give crew left over food. The allocation for crew meals is kept completely seperate and only cooked fresh when the crew are ready to eat. With the selections of cheese, dessert, fresh bread, and second service supplies, there is a variety for crew to eat... If you are not happy, then bring your own! I know a great number of crew that do... Silverjet are providing crew with a 5 course" meal if they wish... it's up to them if they choose it or not."
The way you talk about the ability of your colleagues is incredulous!
Are you suggesting that crew are served before passengers now? The directive is passengers first, crew second. There are two main course choices and invariably the majority of passengers tend to opt for one, thereby leaving a good deal of passengers and of course crew with no choice. Yes food is provided but it is not specifically designated crew food."Salary, Flight pay, work... these are made blatantly clear to you when you are offered a position... As is the requirement of standby duties and location to the airport for them... Read the not so small print before you sign! Even operating 5 flights a month... 10 sectors.... 10 days work at a 10 hour duty overall... In a previous life I used to work 70 hour weeks, and got paid a lot less than I do now... The grass is not always greener!!"
The financial remuneration is correct, and stands up against other carriers agreed, however there is an incredible amount of disinformation during interview stage with the operation being sold to crew as something different. I can only assume that either you have a 'special' roster or I, and many of my colleagues have done something bad in a previous life, as 5 flights a month is NOT the norm, with 7 being more typical for anyone considering joining. Standbys are plentiful are normally placed on days before and after flights, in order to allow bringing forward of duty days. As for duration, both you and IanJ are still far from the mark. I am pleased that you are in a position to state what everyone else can expect in the future and perhaps you could make money in predicting the future as you clearly have access to information that we do not? For the record and the interest of anyone joining, standbys have always been 8 hours 30 minutes, and as you have stated they have changed, but not to 7 hours but 8. Instead of trying to encompass the entire day they now appear (on my roster) at least to cover a morning or an afternoon finishing at 20:00 hours, a positive move I guess.
“Grass always greener” - I totally agree - remember this is for the information of people joining.
"More than minimum rest is provided between back to backs, Silverjet do have arrangements with some hotels to offer a discounted rate for an overnight stop. If you enquire you will find out!"
More than minimum rest – true but misleading, because at the moment it is physically impossible due to the schedule. i.e. arrive Luton at 07:30 AM and back out the next day at 08:30AM. Sure every operator is having to compete these days, but the point has to be made that this is extremely tiring, and the comparisons you hold with charter operators do not hold up, as you have the same hours of work i.e. through the night, but without jet-lag. I am concerned that with DXB, my body clock will become a yo-yo, going west-east on 3 back to backs!
“on our flat beds... Yes they are FLAT!!! they are inclined at an angle of 8 degrees, a 6'3" pitch with 8 actuators to mold to the comfort of the person lying on them with a built in seat back massager... Sorry to quote facts, although they are at a slight angle there are no lumps or bumps, or any disjointedness... they are a Flat Bed.”
Every one is entitled to see the world in their own way and I cannot take that away from you or our passengers, however I can tell you that a great deal of the passengers I have dealt with do not share the same view as you. Many of them think that the seats have broken down as they only recline, as you correctly state to 172 degrees; a constant source of irritation for cabin crew as having to explain that they are in fact fully reclined annoys the passengers. Perhaps other airlines should sell their seats as 8 degrees negatively inclined as they draw comparisons all the time which we as crew have to defend? So flat 8 degrees up now? I hope our pilots don't think the same.
“If you are having such issues why are you not speaking to management? Even the onboard management team? Any senior worth their salt should be reporting your concerns... I know I do!!!My only recommendation to anyone who is inquisitive about flying with us... apply, come for the assessment centres, and make your own decision... Hearsay and Galley FM are defamatory and uninspiring at the best of time... unless it's finding out who's doing what and with who...
If you want to be treated like an adult, act like one... Use your voice and speak up. Spreading malicious content on a public forum hiding behind a username will not get the answers or results you want.”
It is absolutely clear to me and anyone reading this post, that with your ability to see everyone’s rosters, quote with authority of future issues but inaccurately on day to day crew issues at the coal face, but most importantly react in the way you have, that you are indeed a member of management.
Your very response to the several people that have stated Silverjet is as they have seen it or indeed do now, only serves to add accreditation to the posts about the management attitude to crew, and your post merely lends further credence to them.
I was once very proud to work for Silverjet and apart from paying bills, I thought that it was a breath of fresh air in the industry with values I believed in. To draw comparisons with charter and scheduled operators only serves to show that the choice is much of a muchness and there is very little standing out to join Silverjet for.
Instead of shooting people merely telling how they see it to other interested individuals, the very purpose of Pprune, perhaps I could suggest that you direct your energies at addressing the comments raised? Maybe people are using this forum because they know they will not be heard or tolerated within the company?
If you are management, as I very much suspect, wake up and smell the coffee, and grasp the comments raised on this forum. Address them and change the culture within the company particularly in respect of management attitudes, and you will have an airline that perhaps will become once again something to aspire to work for. I sincerely hope you can turn it around, as at the moment, mine and a good deal of my colleagues enthusiasm is waning, and you have the power to change everything. No doubt you will say that I can leave e.t.c., but remember I am part of your team and have no special desire to join other carriers that you draw comparissons with. However as time goes by, and more people leave, I am beginning to ask myself the qeustion more often.You will probably also state there is not problem – a typical statement from management out of touch with the coal face.
We have a fantastic opportunity, but so many companies within aviation or outside have been lost because of poor management practices. Perhaps you could also do an historical search, try the threads of many companies that have failed in the past on these forums and you will find a similar theme of discussions in the prelude to their demise.
Feedback is good no matter what mode and there is 'no smoke without fire'.
Off for some rest now, happy flying to all.
Silver Boy. X
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IanJ,
Thanks for the post.
For the record and to correct you, please see my post 28th October 2007, 14:21 which specifically addresses everything you raised, fact or more specifically not fact.
Silverboy x
Thanks for the post.
For the record and to correct you, please see my post 28th October 2007, 14:21 which specifically addresses everything you raised, fact or more specifically not fact.
Silverboy x
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Yawnnn! Silver Boy you are of course allowed to make your opinion, its a shame that myself and Beston Board agree with each other and are both up to date with the company and its current 'goings on'.
If you are looking for a bit of "drama" I suggest not knocking the current airline that you work for and pay your wages each month.
To everyone else my last, final comment on the above is apply to Silverjet it really is a great company to work for. If whether the beds are actually flat, which they are, is a reason for not joining Silverjet then maybe you want to apply to another airline??
As for salary, crew food and back to backs please see my above thread,
Take care and good luck to those applying!!!
If you are looking for a bit of "drama" I suggest not knocking the current airline that you work for and pay your wages each month.
To everyone else my last, final comment on the above is apply to Silverjet it really is a great company to work for. If whether the beds are actually flat, which they are, is a reason for not joining Silverjet then maybe you want to apply to another airline??
As for salary, crew food and back to backs please see my above thread,
Take care and good luck to those applying!!!
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One question...
Silver boy, If you are having concerns about management, and the waning attitudes of crew, and are considering leaving if things are continuing the way you perceive them, then why brand yourself Silver?
Your attention to detail is exemplary, my main response regarding defamatory comments etc etc was in response to the persona non grata who is no longer allowed to post on here.
All crew have issues, and I myself am very familiar with the 'coalface' as it were... What you have to remember though, is with enough time, and with the right environment, even coal can become Diamond...
Attitudes are contagious, and starting a war has never been or will be my intention. I would rather negativity from a crew standpoint be nipped in the bud, and for any prospective joiners to our family to be able to make their own mind up without being scared away without even taking a peak.
Arguments can continue over Era's... and I for one do not have the time, energy or mentality to keep a constant to and fro'ing regarding points of view, perception and ideals.
Customers are our main priority, without them we would not exist. However, a crews welfare, it's happiness and it's motivation is also key. An airline cannot operate without a crew...
One more question... regarding minimum rest, and travelling east to west on back to backs??? I take it you are fully versed in CAP371 and are fully aware of FTL and duties that you can perform by law. If there is any doubt, speak to the flight deck on your next duty... They will gladly fill you in...
I bow out from the fray, for I have said all I have to say on the matter.
I hope things change for you I do...
I can honestly say I have never been happier...
Take Care Now, and safe Flying...
Your attention to detail is exemplary, my main response regarding defamatory comments etc etc was in response to the persona non grata who is no longer allowed to post on here.
All crew have issues, and I myself am very familiar with the 'coalface' as it were... What you have to remember though, is with enough time, and with the right environment, even coal can become Diamond...
Attitudes are contagious, and starting a war has never been or will be my intention. I would rather negativity from a crew standpoint be nipped in the bud, and for any prospective joiners to our family to be able to make their own mind up without being scared away without even taking a peak.
Arguments can continue over Era's... and I for one do not have the time, energy or mentality to keep a constant to and fro'ing regarding points of view, perception and ideals.
Customers are our main priority, without them we would not exist. However, a crews welfare, it's happiness and it's motivation is also key. An airline cannot operate without a crew...
One more question... regarding minimum rest, and travelling east to west on back to backs??? I take it you are fully versed in CAP371 and are fully aware of FTL and duties that you can perform by law. If there is any doubt, speak to the flight deck on your next duty... They will gladly fill you in...
I bow out from the fray, for I have said all I have to say on the matter.
I hope things change for you I do...
I can honestly say I have never been happier...
Take Care Now, and safe Flying...
Last edited by BestonBoard; 30th Oct 2007 at 19:12.
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Guys and gals... c'mon!!!
The point of this thread seems to be a l'il lost! 
If you wanna work for an airline that calls you and it's customers by name not just a number. If you're prepared to work for you money... even 7 flights (14 sectors... shocking isn't it... bet EZY and BMI Baby cringe!) with a free vacation in NYC or DBX (soon to come) in between, y'all have nothing to lose by applying...
An award winning airline is what we are folks. Us crew will always have issues, and we can still change things quickly...
Hope y'all will make up your own minds.... What have you got to lose!
If you wanna work for an airline that calls you and it's customers by name not just a number. If you're prepared to work for you money... even 7 flights (14 sectors... shocking isn't it... bet EZY and BMI Baby cringe!) with a free vacation in NYC or DBX (soon to come) in between, y'all have nothing to lose by applying...
An award winning airline is what we are folks. Us crew will always have issues, and we can still change things quickly...
Hope y'all will make up your own minds.... What have you got to lose!
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We love moaning
Hi guys. I work for Silverjet (still now) so I think my opinion may be a bit more realistic than the one of some of you here who don't even work for Silverjet or worked ages ago.
I don't understand why somebody would try to say all that bunch of lies about an airline when the idea of this was to help people who want to join the company to have a clearer idea of what the airline is.
As all other airlines it has some points which could improve, but none of them are as bad as to leave the company nor anything, plus its a quite new airline, and that has good and bad points.
I used to do short flights with Ryanair and belive me, that was hard work, more than 3 B2B one after the other. The service is fine, it may be complicated for the 1st 3 flights but you get used to it. The pay is fine, if you work hard you get promotions in a very shot time if you compare it to some other airlines and then your pay increases a lot. About the Unions, they can all go to hell
I don't think I need them cos our managers are very supportive, so if I have a problem, I just let them know and they sort it for me.
Pax are lovely, but if you're not strong enough to take a bit of sht from them every now and then (as in every other airline) maybe you're not in the right job.
Food is great, but again, fussy people are everywhere.
Last thing guys, if u're not happy with the company, you can do as Stacey did, just leave the company cus if you are moaning in stead of working, you're not really making any good for the company (and trust me, we've got few moaners, they must come from super great airlines...)
I think Ianj gave the most realistic statements of how the airline works, so guys, listen to him, or if you prefer, keep moaning and doing nothing about it, and keep looking for that airline where you work once a month and you get a great pay + they go to the supermarket to get you the crew food that you like and get you a bed to have 5 hours of crew rest on a LTN-EWR, u hard workers
Silverjet Ginger Boy
I don't understand why somebody would try to say all that bunch of lies about an airline when the idea of this was to help people who want to join the company to have a clearer idea of what the airline is.
As all other airlines it has some points which could improve, but none of them are as bad as to leave the company nor anything, plus its a quite new airline, and that has good and bad points.
I used to do short flights with Ryanair and belive me, that was hard work, more than 3 B2B one after the other. The service is fine, it may be complicated for the 1st 3 flights but you get used to it. The pay is fine, if you work hard you get promotions in a very shot time if you compare it to some other airlines and then your pay increases a lot. About the Unions, they can all go to hell
I don't think I need them cos our managers are very supportive, so if I have a problem, I just let them know and they sort it for me. Pax are lovely, but if you're not strong enough to take a bit of sht from them every now and then (as in every other airline) maybe you're not in the right job.
Food is great, but again, fussy people are everywhere.
Last thing guys, if u're not happy with the company, you can do as Stacey did, just leave the company cus if you are moaning in stead of working, you're not really making any good for the company (and trust me, we've got few moaners, they must come from super great airlines...)
I think Ianj gave the most realistic statements of how the airline works, so guys, listen to him, or if you prefer, keep moaning and doing nothing about it, and keep looking for that airline where you work once a month and you get a great pay + they go to the supermarket to get you the crew food that you like and get you a bed to have 5 hours of crew rest on a LTN-EWR, u hard workers
Silverjet Ginger Boy
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Sorry to barge in on your board but as a recent SilverJet convert,I'm now a fairly regular passenger and thought you might like to hear my opinion which, of course, relates to only a small part of the issues you are discussing.
After spending years flying with BA and then deciding to move to Virgin, I decided to try SilverJet for the first time earlier this year. As I have a US office close to Newark the routing was perfect for me. However, this was not the main reason for changing. I was tired of the hassle (at the time) of Heathrow, tired of the reducing service levels in VS and, quite frankly, wanted to fly in a quieter less rushed environment. Nothing, I can assure you, to do with the ticket price or being a "business class wannabee". To be honest, I and twenty or so of my colleagues who also now use SilverJet would happily pay the same or more than current J rates for the above advantages.
Of course there are some minor niggles but I think we all have been very pleased with the quality and service experienced from your company.
I still fly VS for all the other places I have to go to and in my opinion, Silverjet service has a considerable edge although the, to my mind, rather onerous back to back flights do explain some comments about a few return trips.
And the bed? Well, OK it's not Flat as in "horizontal flat" but it is flat as in "smooth flat" and I actually quite like it
Sorry if I have entered forbidden territory but I am sure Tightslot will excise me in an instant if I have strayed to far.
After spending years flying with BA and then deciding to move to Virgin, I decided to try SilverJet for the first time earlier this year. As I have a US office close to Newark the routing was perfect for me. However, this was not the main reason for changing. I was tired of the hassle (at the time) of Heathrow, tired of the reducing service levels in VS and, quite frankly, wanted to fly in a quieter less rushed environment. Nothing, I can assure you, to do with the ticket price or being a "business class wannabee". To be honest, I and twenty or so of my colleagues who also now use SilverJet would happily pay the same or more than current J rates for the above advantages.
Of course there are some minor niggles but I think we all have been very pleased with the quality and service experienced from your company.
I still fly VS for all the other places I have to go to and in my opinion, Silverjet service has a considerable edge although the, to my mind, rather onerous back to back flights do explain some comments about a few return trips.
And the bed? Well, OK it's not Flat as in "horizontal flat" but it is flat as in "smooth flat" and I actually quite like it
Sorry if I have entered forbidden territory but I am sure Tightslot will excise me in an instant if I have strayed to far.
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New Recruits '08'
Hi everyone,
Just wondering if there is anyone else who is starting their initial training in January and if you are moving to the UK for the job?
Looking for someone to share with.
Just wondering if there is anyone else who is starting their initial training in January and if you are moving to the UK for the job?
Looking for someone to share with.
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Thanks for the welcome
Hi Judder-100,
Thanks for the welcome I look forward to working with you.
I am moving from overseas and was wondering if there is any notices in the crew room for people who have spare rooms to rent.
Would prefer to share with someone from work or another airline if possible.
Any information would be very much appreciated.
Happy flying.
Thanks for the welcome I look forward to working with you.
I am moving from overseas and was wondering if there is any notices in the crew room for people who have spare rooms to rent.
Would prefer to share with someone from work or another airline if possible.
Any information would be very much appreciated.
Happy flying.
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IanJ,
Thanks for your post and in response.....
“Yawnnn! Silver Boy you are of course allowed to make your opinion, its a shame that myself and Beston Board agree with each other and are both up to date with the company and its current 'goings on'.”
So I am allowed my own opinion – that will be a first within Silverjet!As for being up to date with goings on – I can only imagine that you mean that PR and spin machine that exists as opposed to flying, as virtually every factual statement you have made to date has been corrected by myself or others on the post.
“If you are looking for a bit of "drama" I suggest not knocking the current airline that you work for and pay your wages each month..... To everyone else my last, final comment on the above is apply to Silverjet it really is a great company to work for. If whether the beds are actually flat, which they are, is a reason for not joining Silverjet then maybe you want to apply to another airline??”
That sounds like a threat, and very defensive about the sloping beds, you have confirmed you are management!
Bestonboard,
“Silver boy, If you are having concerns about management, and the waning attitudes of crew, and are considering leaving if things are continuing the way you perceive them, then why brand yourself Silver?"
The name Silver should be obvious to you. Your question says it all, ‘if you don’t subscribe to everything I say, correct or not, then go away!
“Your attention to detail is exemplary, my main response regarding defamatory comments etc etc was in response to the persona non grata who is no longer allowed to post on here.”
Thank you, it was mainly placed to correct IanJ inaccuracies in response to requests from interested people who would have mistakenly thought that 4 trips a month was the norm.
“Attitudes are contagious, and starting a war has never been or will be my intention. I would rather negativity from a crew standpoint be nipped in the bud, and for any prospective joiners to our family to be able to make their own mind up without being scared away without even taking a peak.”
You have confirmed that you are definitely management from that paragraph! If you really believe in what you are saying then take the points I raised in my last post. Your crews can roughly be divided into two types, those who love it and those who hate it, the later mainly because of the culture within the airline of back stabbing, aspiration, poor management supervision and ongoing training. Those that have been brave enough to speak up have been told to put up and shut up, the rest just leave.
“Customers are our main priority, without them we would not exist. However, a crews welfare, it's happiness and it's motivation is also key. An airline cannot operate without a crew...”
You have hit the nail on the head and that statement says it all if you read into what you have just said: 'Crew are a necessity, if we keep them happy they will turn up, but customers are everything – wrong!'
First rule of sales management – anyone can get people through the door, it’s keeping them and having them spend over and over again that matters.
We (you and many crew members who think like me), share common ground here. As stated before the concept of Silverjet is a wonderful thing – no argument. However the way the team is being run beggars belief and is indicative of poor management practices right from the top in terms of attitudes to crew. If this were changed the company’s future would be so much better. I am not after holidays down the line, and expect to work for a living.
“One more question... regarding minimum rest, and travelling east to west on back to backs??? I take it you are fully versed in CAP371 and are fully aware of FTL and duties that you can perform by law. If there is any doubt, speak to the flight deck on your next duty... They will gladly fill you in...”
Would be nice to have a copy or exceprt from this as it's not in my manual, so that I could refer to it. I am not suggesting that we are doing anything illegal, but working people to the limits only works short term. You know it as well as I do that people are dropping like flies, some on long term sickness, and of course there are plenty leaving!
Conny T Nental
The comparisons you draw between EZY & BMI are incredulous on two counts:
1) To compare short-haul with long haul just does not hold water.
2) EZY & BMI are well run companies unlike ours!
Ginger Boy
Comparing Ryanair with Silverjet again is pointless. I do work for Silverjet right here and now.
“Idea to help people to join on this thread?”
Yes – to give them informed facts about what is really going on. Don’t get me wrong, as I have said in previous posts, there are some good points, but an awful lot is not. We do agree on one point – unions, but not for the same reasons. I have yet to meet a supportive manager within Silverjet!
“Last thing guys, if u're not happy with the company, you can do as Stacey did, just leave the company cus if you are moaning in stead of working, you're not really making any good for the company (and trust me, we've got few moaners, they must come from super great airlines...)”
Why do you think she left?
Strake
Glad to see you like the product. I think we all agree that what we are striving for is good. I give you this thought of crew when you next fly – think of a duck on a calm lake heading towards the rapids, with its feet furiously paddling beneath the water to stay afloat!
JAL-Stacey
I have to commend you on your open, honest and frank account of Silverjet – a brave move in the face of the responses you are receiving for merely telling it how it was. The sad truth, despite statements to the contrary, is that nothing has changed; in fact it’s probably become worse!
I wish you all the best in the future.....
In summary I don’t think the aim of this post has been lost at all to quote Ginger Boy:
“the idea of this was to help people who want to join the company to have a clearer idea of what the airline is.”
I still work for them and sincerely hope that people like IanJ and Bestonboard will take on board the comments posted here.
Would I join this company again – No.
Do think I think it will improve? I hope so, but I doubt it.
Will I leave? I like many other colleagues are looking, but it’s that old trap of having to pay the bills!
Finally, read my previous posts and those of others and make your own mind up, and to quote Bestonboard:
“The grass is not always greener!!”
Couldn’t agree more and would urge anyone seriously thinking of leaving another company for Silverjet to bear this in mind!
Off for another day at Silverjet!
Safe flying to all.
Silverboy x
Thanks for your post and in response.....
“Yawnnn! Silver Boy you are of course allowed to make your opinion, its a shame that myself and Beston Board agree with each other and are both up to date with the company and its current 'goings on'.”
So I am allowed my own opinion – that will be a first within Silverjet!
As for being up to date with goings on – I can only imagine that you mean that PR and spin machine that exists as opposed to flying, as virtually every factual statement you have made to date has been corrected by myself or others on the post.“If you are looking for a bit of "drama" I suggest not knocking the current airline that you work for and pay your wages each month..... To everyone else my last, final comment on the above is apply to Silverjet it really is a great company to work for. If whether the beds are actually flat, which they are, is a reason for not joining Silverjet then maybe you want to apply to another airline??”
That sounds like a threat, and very defensive about the sloping beds, you have confirmed you are management!
Bestonboard,
“Silver boy, If you are having concerns about management, and the waning attitudes of crew, and are considering leaving if things are continuing the way you perceive them, then why brand yourself Silver?"
The name Silver should be obvious to you. Your question says it all, ‘if you don’t subscribe to everything I say, correct or not, then go away!
“Your attention to detail is exemplary, my main response regarding defamatory comments etc etc was in response to the persona non grata who is no longer allowed to post on here.”
Thank you, it was mainly placed to correct IanJ inaccuracies in response to requests from interested people who would have mistakenly thought that 4 trips a month was the norm.
“Attitudes are contagious, and starting a war has never been or will be my intention. I would rather negativity from a crew standpoint be nipped in the bud, and for any prospective joiners to our family to be able to make their own mind up without being scared away without even taking a peak.”
You have confirmed that you are definitely management from that paragraph! If you really believe in what you are saying then take the points I raised in my last post. Your crews can roughly be divided into two types, those who love it and those who hate it, the later mainly because of the culture within the airline of back stabbing, aspiration, poor management supervision and ongoing training. Those that have been brave enough to speak up have been told to put up and shut up, the rest just leave.
“Customers are our main priority, without them we would not exist. However, a crews welfare, it's happiness and it's motivation is also key. An airline cannot operate without a crew...”
You have hit the nail on the head and that statement says it all if you read into what you have just said: 'Crew are a necessity, if we keep them happy they will turn up, but customers are everything – wrong!'
First rule of sales management – anyone can get people through the door, it’s keeping them and having them spend over and over again that matters.
We (you and many crew members who think like me), share common ground here. As stated before the concept of Silverjet is a wonderful thing – no argument. However the way the team is being run beggars belief and is indicative of poor management practices right from the top in terms of attitudes to crew. If this were changed the company’s future would be so much better. I am not after holidays down the line, and expect to work for a living.
“One more question... regarding minimum rest, and travelling east to west on back to backs??? I take it you are fully versed in CAP371 and are fully aware of FTL and duties that you can perform by law. If there is any doubt, speak to the flight deck on your next duty... They will gladly fill you in...”
Would be nice to have a copy or exceprt from this as it's not in my manual, so that I could refer to it. I am not suggesting that we are doing anything illegal, but working people to the limits only works short term. You know it as well as I do that people are dropping like flies, some on long term sickness, and of course there are plenty leaving!
Conny T Nental
The comparisons you draw between EZY & BMI are incredulous on two counts:
1) To compare short-haul with long haul just does not hold water.
2) EZY & BMI are well run companies unlike ours!
Ginger Boy
Comparing Ryanair with Silverjet again is pointless. I do work for Silverjet right here and now.
“Idea to help people to join on this thread?”
Yes – to give them informed facts about what is really going on. Don’t get me wrong, as I have said in previous posts, there are some good points, but an awful lot is not. We do agree on one point – unions, but not for the same reasons. I have yet to meet a supportive manager within Silverjet!
“Last thing guys, if u're not happy with the company, you can do as Stacey did, just leave the company cus if you are moaning in stead of working, you're not really making any good for the company (and trust me, we've got few moaners, they must come from super great airlines...)”
Why do you think she left?
Strake
Glad to see you like the product. I think we all agree that what we are striving for is good. I give you this thought of crew when you next fly – think of a duck on a calm lake heading towards the rapids, with its feet furiously paddling beneath the water to stay afloat!
JAL-Stacey
I have to commend you on your open, honest and frank account of Silverjet – a brave move in the face of the responses you are receiving for merely telling it how it was. The sad truth, despite statements to the contrary, is that nothing has changed; in fact it’s probably become worse!
I wish you all the best in the future.....
In summary I don’t think the aim of this post has been lost at all to quote Ginger Boy:
“the idea of this was to help people who want to join the company to have a clearer idea of what the airline is.”
I still work for them and sincerely hope that people like IanJ and Bestonboard will take on board the comments posted here.
Would I join this company again – No.
Do think I think it will improve? I hope so, but I doubt it.
Will I leave? I like many other colleagues are looking, but it’s that old trap of having to pay the bills!
Finally, read my previous posts and those of others and make your own mind up, and to quote Bestonboard:
“The grass is not always greener!!”
Couldn’t agree more and would urge anyone seriously thinking of leaving another company for Silverjet to bear this in mind!
Off for another day at Silverjet!
Safe flying to all.
Silverboy x