I have checked the junk e-mail. Nothing there and I have also checked workday as well and no task for me to complete. I have sent an email to them but no reply.

I received email from Bodycare and request for certificates today, two emails came in together.
my AD is 19th May for Sydney Base

Hey! I actually had the same issue a few months ago. Around May after my AD in Brisbane. I contacted TA and ID Services about this. They sorted out my link in.a few days. Make sure you do that! :)

Yay! I'm from the Brisbane AD on the 18th. So exciting. I got my email this week too and just did my medical today. Good luck!

Congratulations! Finally starting to progress.

Hi flyingbaby, I was March AD in Melb. I received xref and an email same day to update my personal details. It was then almost 3 weeks after submitting xref that I then was sent the link from ID Services to then upload signed docs to begin the security clearance. I had all my green ticks within 2 days except for the last tick. After 4 weeks of waiting I emailed them and next day it was all completed. I'd wait a couple of weeks for your ID Services link as things are hectic but sometimes it doesn't hurt to prompt them as things can get stuck in the giant cog and might need a push or someone to just push that final button. But usually you have to submit and clear xref stage before they progress you to Asic security clearance stage. Good luck 🤞

hey How are u!
someone finally from Brisbane! nica to meet u

I know, I was having a nap, and I saw the Email and text, I literally jumped out of the bed! LOL

1300 303 411
this the the Qantas ID Service Number, maybe give them a ring and see if they can have it sorted.

Hey! So awesome to meet u on here :) Hopefully we will both be lucky and end up in the same ground school. I'm so excited for all of us :)

not sure if this help, the Email should look like this one (I am copying and pasting mine here)

Subject: Qantas ID Application
Sender: [email protected]
content:Hi xxxxxxx,

Our records indicate that you require a Qantas ID.

Before commencing your ID application, please read the ID Application Guide:

https://ids.qantas.com.au/QF_IDS/admin/getFAQFiles?pdfFileName=Applicant_FAQs_Doc.pdf

Identification documents need to be certified (reviewed and approved) by a Qantas approved person.

The photo image for your ID card ( if applicable) that you upload MUST meet the Regulator's requirements as specified in the application. Non compliant photos cannot be accepted and the application will be reverted back to the applicant to update.

Please complete your application as soon as possible as the link above will expire after 30 days. If your link has expired and you require a new one, please email [email protected].

Please click the link below to complete your ID application:

Click Here

New applicants can track the status of an application by signing back into the application and selecting the pink "Application Status" icon.

This is a system generated email, please do not reply.

Kind Regards,
ID Security
Qantas Airways Limited
************** PLEASE CONSIDER OUR ENVIRONMENT BEFORE PRINTING *************
******************* Confidentiality and Privilege Notice *******************

This e-mail is intended only to be read or used by the addressee. It is confidential and may contain legally privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply e-mail. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you.

Qantas Airways Limited
ABN 16 009 661 901
Visit Qantas online at http://qantas.com
************************************************************ ****************
However, before you receive this Email, you MUST complete some steps send to you prior to this Email (which, by completing the steps triggers the ID Email to be sent to you), and the Email looks lioke this:

Subject:Request for Personal Information
Sender: [email protected]
Content:

To ensure we are able to capture all of your personal information as you progress through to the next stages of the recruitment process, please click on the link at the bottom of this email to log into your Workday profile to enter your personal and contact information within the next 24-48 hours.

To update your personal information:

Step 1: Update all of the below fields marked with a red asterisk (if you have not already done so)
Step 2: Click OK to submit changes

Date of Birth
Country of Birth
Region of Birth
City of Birth
Gender
Ethnicity

Be sure to confirm all of your contact information is up to date.

To return to the homepage, click on the cloud icon on the top right and select Candidate Home.

Step 1: On the Candidate Home page select the Update Contact Information
Step 2: Update the below fields. (if you have not already done so)
Step 3: Click OK when complete

Full Legal Name
Address
Contact Details

Please send all inquiries or updates in regards to your current situation relating to the recruitment process to [email protected].

Thank you again for your time invested so far into the recruitment process.

Warmest regards
Qantas Talent Acquisition Team
(Personal Link removed)

Hope this helps

Thank you so much! I sent an email to TA yesterday and they responded me and said they tried to send the link again! However, I haven’t received anything still.

And got an email said this request has been closed. I tried to email again to follow up today and have not even received any email (usually will have an email with a reference number).

I am calling this number now and has been on hold for quite a while now.

fingers crossed!

Thank you for this! It’s so clear for us to know the process and I think some of us are falling into the gap, having people sharing this is so helpful.

This is so helpful!! Thank you so much for that. I can already feel the love from Qantas cabin crew. Let’s continue supporting each other!

Its okay, this process is very very long and torturing, so whatever I can help, by all means, we will

Hi :-)

I am new here, I had my AD day on September 14 in Sydney then completed X-REF and Security on September 16th all my green ticks are back and was contacted on Friday by bodycare for AOD and Medical, which is on Tuesday, TA called me on Friday to email my certificates and water check in. The lady I spoke too mentioned GS may commence on 21 NOV good luck everyone

Congratulations. Sounds like you're being fast tracked. When did you apply?
Obviously a few GS are being scheduled. Mine starts earlier in November

Hey Intellis, sounds like good news that things are moving now. When did TA give you the golden call for Nov GS? Still holding on tightly as I did medicals last week haha

8 days

Hi I applied around late June, it’s my 1st time to apply for an airline job, wonder why it’s fast tracked, good luck with ur GS :-)

Wow thats fast! Congrats!! Did you also receive the email stating a hold pool and being given a minimum of 8 weeks prior GS date?

That came the day before the call

I haven’t received the golden call yet, but when was your golden call to start 16/11?

Hi Jazo, I had a similar issue back in April. Got all of my green ticks within a couple of days except the last one - then nothing happened for 4 weeks. I ended up emailing ID Services and asked if there was anything more they needed from me - and the next day I had my final tick and clearance. I wondered if someone had just forgotten to push the last button so to speak 😀 They are swamped all the time but maybe worth giving them a nudge. Can't hurt. Good luck.

Hi Glitter,
Email: [email protected]
They could straighten this out for you.

And I am still waiting for the ID Check email :{

I called them last Friday and was told to update my detail on workday so that it can trigger the Qantas system to send me the ID check email. Also, sent an email to ID service and TA as well regarding this.

Did update my workday contact detail and still haven’t received anything. I called ID service yesterday again and was told that TA hasn’t onboarded me yet on the system hence no ID check email.

Not sure what I need to do at this stage. :(

I can't lie. It's hard to watch all the Syd base progress to GS when us Melb base are in a holding pattern. My AD was 10/3. I've been on active hold since May 😞 I know our time will come. Patience is our virtue.

Hey :-)

I applied for Melbourne base however did my AD in September in Sydney, I was told only Sydney spots available now as no crew needed in Melbourne they told me they have a long transfer list for Melbourne to fill spots before they hire onto Melbourne base, hope this helps.

:) Is anyone here from September 14 SYD AD commencing GS in November, just got the call to start this morning.

Medicals
 

just want to share some useful tips for those who will be doing medicals.
1. If you were to pay $299, you would do medicals and AOD together.
2. Make sure you bring 100 points of ID with you. see link: Pre-Employment Identification Requirements (bodycare.com.au)
3. DO NOT drink too much water before if you are doing AOD, as this may invalid your urine test. (couple of glass is fine.)
4. wear gym outfit and bring your own towel.
5. If you dont hear anything from Body care 2 business days after you paid the fee and completed the questionnaires, you can ring them and tell them you can go anywhere in your city for medicals, then, they should be able to schedule you one very quick. (sometime depends where you live, they are unable to find you a spot for medicals soon enough within certain KMs of parameters, so you need to ring them and tell them you can go anywhere you city.)
Good Luck everyone!

Hold Pool
 

Hi, I am new here, I had my AD in April. I received the hold Pool email too, I did my medicals about 2 weeks ago and summited all the documents they requested but no call yet… I really hope I can get in the next GS.
Fingers crossed :)

Anyone got a call this last week?

:)

What’s ID check email?

:-) Hopefully soon, I got called today for the November GS, I did my AD in September in Sydney

Good luck with your GS too. Are you doing it in Melbourne or Sydney? I'm Sydney base but my Nov GS is being held in Melbourne.

hey! Im in the same boat as you, AD in April Syd base! Everything has been completed so im still holding on very tightly to my phone hoping for a call :D

keep me updated on how things go on your end :)

What was the wait time from medical to golden call?
 

[what was the wait
time from medical to golden call?

how long did it take from medical to golden call?

Thats wonderful news!! What date is your GS in Nov?

Amazing!!! will let you know… I am positive in the next week or so we will be getting a call. 😊

Thanks Ash! I really hope I get in the Nov GS 😊

Any updates for how Melbourne recruitment is going, when ground schools are expected to start or if there's going to be more assessment days eventually?
Bit surprised to see Sydney applications open again when it seems there are so many people waiting to start!?

has anyone received a call last week or today?