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Jetstar - Wannabes & Recruitment IV

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Jetstar - Wannabes & Recruitment IV

Old 9th Jun 2016, 00:48
  #81 (permalink)  
 
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What stage are you up to? Flyhigh1986?

Thank you guys! Me too hope everything works out for myself & for you guys x
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Old 9th Jun 2016, 01:19
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Originally Posted by Nlus19
Today we had our last practical exam & we got to wear our uniforms !!! FINALLY after just looking at it in my closet for 4 weeks!

Not sure what you guys you'd like to know about GS but post all your questions up and I'll try responded ASAP!

Thanks Nlus19, enjoy your last week of GS

I think most of us here who are waiting, are at the stage of having one reference check, so now it's just the excruciating wait which is very hard.

Here are a few questions I can think of about GS, and just wondering if you had to study these areas


Federal Aviation Regulations (FAR)
Aerodynamics and the Theory of Flight
The primary systems of an Airplane and equipment functionality
Technical terminology
Air traffic control: ground-based direction of aircraft
Airport code: a three-letter code which is used in passenger reservation, ticketing, and baggage-handling systems
First aid, CPR and other emergency treatment
Airplane and airport evacuation drills and commands
Flight routes and regulations
Calculating time: Time zones and flight time. Adding and subtracting hours and minutes using the 24 hour clock
Cabin service procedures:
Methods for serving passengers in-flight
Meal and beverage service procedures
Company history, policies and procedures specific to the airline
Federal Aviation Administration (FAA) safety, emergency, and evacuation procedures
Personal grooming
In-flight announcements and presentations
Security, hijacking and bomb threat procedures
Providing assistance to disabled or elderly passengers and unaccompanied adolescents

Oh and the general hours required at GS

I understand there's slot of questions so in your own time to answer,

Thanks
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Old 9th Jun 2016, 01:34
  #83 (permalink)  
 
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Federal Aviation Regulations (FAR)- No
Aerodynamics and the Theory of Flight- YES
The primary systems of an Airplane and equipment functionality- BIG YES
Technical terminology- YES
Air traffic control: ground-based direction of aircraft- No
Airport code: a three-letter code which is used in passenger reservation, ticketing, and baggage-handling systems- No
First aid, CPR and other emergency treatment- YES
Airplane and airport evacuation drills and commands- (this you have to memories & get 100% in on all exams)
Flight routes and regulations- NO
Calculating time: Time zones and flight time. Adding and subtracting hours and minutes using the 24 hour clock- ( you have to know how to us the 24 hour clock)
Cabin service procedures: - YES
Methods for serving passengers in-flight
Meal and beverage service procedures- YES
Company history, policies and procedures specific to the airline- NOT REALLY its just talked about.
Federal Aviation Administration (FAA) - NO safety, emergency, and evacuation procedures - YES once again 100%
Personal grooming- YES
In-flight announcements and presentations- YES
Security, hijacking and bomb threat procedures- YES
Providing assistance to disabled or elderly passengers and unaccompanied adolescents- YES

Note that Jetstar doesn't carry unaccompanied children & if you have a disabled or elderly person you have to personally brief them about safety, exits etc (if they are seated in your area it's your responsibility) And you learn Service, Grooming & Human Factors all in the first week!

It's usually 9-5 but there's days where you start 7pm and finish 4am which is usually when you have an aircraft famil when is so much fun because you get to go out to the airport get your asics and get on the plane to practise opening doors and doing the safety demo you also get to go in the flight deck & try locating everything because it'll help with exams later.
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Old 9th Jun 2016, 02:29
  #84 (permalink)  
 
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Originally Posted by Teamglobal
Thanks Nlus19, enjoy your last week of GS

I think most of us here who are waiting, are at the stage of having one reference check, so now it's just the excruciating wait which is very hard.

Here are a few questions I can think of about GS, and just wondering if you had to study these areas


Federal Aviation Regulations (FAR)
Aerodynamics and the Theory of Flight
The primary systems of an Airplane and equipment functionality
Technical terminology
Air traffic control: ground-based direction of aircraft
Airport code: a three-letter code which is used in passenger reservation, ticketing, and baggage-handling systems
First aid, CPR and other emergency treatment
Airplane and airport evacuation drills and commands
Flight routes and regulations
Calculating time: Time zones and flight time. Adding and subtracting hours and minutes using the 24 hour clock
Cabin service procedures:
Methods for serving passengers in-flight
Meal and beverage service procedures
Company history, policies and procedures specific to the airline
Federal Aviation Administration (FAA) safety, emergency, and evacuation procedures
Personal grooming
In-flight announcements and presentations
Security, hijacking and bomb threat procedures
Providing assistance to disabled or elderly passengers and unaccompanied adolescents

Oh and the general hours required at GS

I understand there's slot of questions so in your own time to answer,

Thanks
I can answer for you. In 4 weeks a lot of info is crammed in- the only thing You can really pre study for without manuals is 24 hour clock and memorise JQ destination (domestic) airport codes.

Everything else, if you try to study will just confuse you.
I don't know if they give out manuals prior to ground school starting, or on first day of groundschool anymore but as soon as you get the job, start learning and memorising your drills. Anything that's not JQ specific will make it more confusing and much harder

Edited to add: you will be trained on a320 and a321 and YouTube has some Airbus issued videos on door operation and emergency door operation etc might be useful to look over and get a feel for the aircraft and how it works. You won't get on a real aircraft straight away and most of your learning will be diagrams and pictures.
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Old 9th Jun 2016, 02:52
  #85 (permalink)  
 
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Originally Posted by Croissant2016
I can answer for you. In 4 weeks a lot of info is crammed in- the only thing You can really pre study for without manuals is 24 hour clock and memorise JQ destination (domestic) airport codes.

Everything else, if you try to study will just confuse you.
I don't know if they give out manuals prior to ground school starting, or on first day of groundschool anymore but as soon as you get the job, start learning and memorising your drills. Anything that's not JQ specific will make it more confusing and much harder

Edited to add: you will be trained on a320 and a321 and YouTube has some Airbus issued videos on door operation and emergency door operation etc might be useful to look over and get a feel for the aircraft and how it works. You won't get on a real aircraft straight away and most of your learning will be diagrams and pictures.
Hey,

Your information is extremely helpful

I was JQ AKL Base in 2009 and we we A320 and A321 endorsed but I was under the impression SEQ is only A320 - Do you know if SEQ Crew do A321?

Also congrats on almost graduating, its a great feeling putting the uniform on for the first time too

August 17th needs to hurry up haha
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Old 9th Jun 2016, 03:00
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Do you know if SEQ Crew do A321
oh yes, sorry, 320 only. WIN!
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Old 9th Jun 2016, 03:11
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Originally Posted by Croissant2016
I can answer for you. In 4 weeks a lot of info is crammed in- the only thing You can really pre study for without manuals is 24 hour clock and memorise JQ destination (domestic) airport codes.

Everything else, if you try to study will just confuse you.
I don't know if they give out manuals prior to ground school starting, or on first day of groundschool anymore but as soon as you get the job, start learning and memorising your drills. Anything that's not JQ specific will make it more confusing and much harder

Edited to add: you will be trained on a320 and a321 and YouTube has some Airbus issued videos on door operation and emergency door operation etc might be useful to look over and get a feel for the aircraft and how it works. You won't get on a real aircraft straight away and most of your learning will be diagrams and pictures.
Thanks so much croissant2016 any enlightenment is always handy to know .. Baybii-t since you were also JQ in the past is there anything you might be able to add?

Thanks everyone ... Still waiting waiting waiting WAITING 😁😁😁
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Old 9th Jun 2016, 03:17
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You get taught both A320 and A321 but A321 is only the last week and a half!

If you'd like I can forward you the pre-employment course booklet that I got emailed prior to ground school? (Maybe something to look over while waiting) you can Leave your emails below.. And they give you manuals during the first week.
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Old 9th Jun 2016, 12:37
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It was about 3-4 weeks when I got the golden call
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Old 9th Jun 2016, 14:05
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Originally Posted by Nlus19
You get taught both A320 and A321 but A321 is only the last week and a half!

If you'd like I can forward you the pre-employment course booklet that I got emailed prior to ground school? (Maybe something to look over while waiting) you can Leave your emails below.. And they give you manuals during the first week.
Hey Nlu19

That would be great!! You have been a great support to all us waiting my email is
[email protected]

Thanks again 👏👏
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Old 9th Jun 2016, 14:40
  #91 (permalink)  
 
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Hey All, it was quite a while ago but right before I started at JQ my friend Brendan gave me the below which he had written for potential staff like us (I have tweaked it slightly)

My peronal experience was in 2009 when I was Trans Tasman Cabin Crew with JQNZ - my ground school / training crew was a 5 week course that was all on one aircraft type (A320) except a 1 day conversion on the A321 which I only ever flew on it once during my line check (I had to carry a script because the overwing briefing was so different)

Ground school was intense and included S.O.P (Standard Operating Procedures) (roughly 1 week), Non-Normal Procedures (a few days), Emergency Procedures & Drills (almost 2 weeks), Equipment (1 week), CRM/Crew Resource Management (3 days), Aircraft Familiarisation (1 day), Aviation Medicine (1 day – For me this was the hardest part), Grooming (half day), and Service which we only received half a day's training on from Gate Gourmet. We also had a day on International Regulations like Flora and Fauna as we were Trans Tasman.

During Emergency Procedures (Eps) the testing and exams are tough and frequent! At the height of it there was pretty much an exam every second day. All theoretical exams had to be passed with 80% or higher. All practical assessments and written drills (Overwing Briefing, land impact, ditching, decompression and emergency cabin prep) all have to be passed at 100%. Having said that, they do allow 1 re-sit if required. I Had Amy Tarrent, Katherine Turner and Jeremy Hirt as my trainers and pretty much all the JQ HR staff we me were FANTASTIC - very supportive, friendly and helpful at all stages. After all the airline is investing money in you from the beginning by training you.

Ground school was a fantastic experience though! Don’t get me wrong it was Draining and Intense but most importantly it was fun, especially as we got flown to MEL to finish everything. During the wet drill (life rafts and lifejackets in the pool) we had to display swimming 100 meters and treading water for 3 mins (Might I add we were fully clothed and wearing life jacket so wasn’t too hard) But my fave part was the slide descent (There was no A320 slide so we trained on the 747 which was double the height of the A320 – word of advise don’t stop when you get to the bottom start running or you will face plant like me). When I started there were 2 ground schools at the same time as we were a new base and to be honest we really bonded with almost other crew in my school - studied after class at local cafes or went out for a drink here and there, and in all honesty you make friends for life.

My biggest piece of advise is be prepared to give up your life for the 4-5 weeks of training, it HAS to be your primary focus as it is intense and if you don’t study you don’t pass (1 person didn’t pass), Don’t try pre-prepare yourself by studying the ins and outs of JQ as a company and the operation of A320/A321 exits as trust me you will practice this about 100 times.

I honestly hope you all hear soon, I died waiting a week so I can only imagine how you are all feeling, fingers crossed I meet you all in the Aug 15 GS but if not I will meet you all out online!
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Old 9th Jun 2016, 15:20
  #92 (permalink)  
 
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Pre-Employment Pack

Hey for those who requested me to email them! I just did so just reply to let me know you've received it!

Thanks so much! And I'm here willing to help whenever possible!
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Old 9th Jun 2016, 21:38
  #93 (permalink)  
 
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Originally Posted by Baybii_t
Hey All, it was quite a while ago but right before I started at JQ my friend Brendan gave me the below which he had written for potential staff like us (I have tweaked it slightly)

My peronal experience was in 2009 when I was Trans Tasman Cabin Crew with JQNZ - my ground school / training crew was a 5 week course that was all on one aircraft type (A320) except a 1 day conversion on the A321 which I only ever flew on it once during my line check (I had to carry a script because the overwing briefing was so different)

Ground school was intense and included S.O.P (Standard Operating Procedures) (roughly 1 week), Non-Normal Procedures (a few days), Emergency Procedures & Drills (almost 2 weeks), Equipment (1 week), CRM/Crew Resource Management (3 days), Aircraft Familiarisation (1 day), Aviation Medicine (1 day Ė For me this was the hardest part), Grooming (half day), and Service which we only received half a day's training on from Gate Gourmet. We also had a day on International Regulations like Flora and Fauna as we were Trans Tasman.

During Emergency Procedures (Eps) the testing and exams are tough and frequent! At the height of it there was pretty much an exam every second day. All theoretical exams had to be passed with 80% or higher. All practical assessments and written drills (Overwing Briefing, land impact, ditching, decompression and emergency cabin prep) all have to be passed at 100%. Having said that, they do allow 1 re-sit if required. I Had Amy Tarrent, Katherine Turner and Jeremy Hirt as my trainers and pretty much all the JQ HR staff we me were FANTASTIC - very supportive, friendly and helpful at all stages. After all the airline is investing money in you from the beginning by training you.

Ground school was a fantastic experience though! Donít get me wrong it was Draining and Intense but most importantly it was fun, especially as we got flown to MEL to finish everything. During the wet drill (life rafts and lifejackets in the pool) we had to display swimming 100 meters and treading water for 3 mins (Might I add we were fully clothed and wearing life jacket so wasnít too hard) But my fave part was the slide descent (There was no A320 slide so we trained on the 747 which was double the height of the A320 Ė word of advise donít stop when you get to the bottom start running or you will face plant like me). When I started there were 2 ground schools at the same time as we were a new base and to be honest we really bonded with almost other crew in my school - studied after class at local cafes or went out for a drink here and there, and in all honesty you make friends for life.

My biggest piece of advise is be prepared to give up your life for the 4-5 weeks of training, it HAS to be your primary focus as it is intense and if you donít study you donít pass (1 person didnít pass), Donít try pre-prepare yourself by studying the ins and outs of JQ as a company and the operation of A320/A321 exits as trust me you will practice this about 100 times.

I honestly hope you all hear soon, I died waiting a week so I can only imagine how you are all feeling, fingers crossed I meet you all in the Aug 15 GS but if not I will meet you all out online!
Thanks Baybii-t ... All this info is good know. I have a feeling now that they may have contacted all those who are going to Aug15 by now especially since you heard within a week and we are going on to the start of week 3, I imagine we might be contacted for the 2nd GS, I've also noticed that they are advertising again, so there must be growth in the company. I've decided as of today I'm just going to try to Live as normal and try not to think about it as its consuming my thoughts. Good luck at ground school and we will all meet sometime in the future up up and away
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Old 10th Jun 2016, 02:35
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Originally Posted by Teamglobal
Thanks Baybii-t ... All this info is good know. I have a feeling now that they may have contacted all those who are going to Aug15 by now especially since you heard within a week and we are going on to the start of week 3, I imagine we might be contacted for the 2nd GS, I've also noticed that they are advertising again, so there must be growth in the company. I've decided as of today I'm just going to try to Live as normal and try not to think about it as its consuming my thoughts. Good luck at ground school and we will all meet sometime in the future up up and away
TeamGlobal, you need to remain optimistic. Airlines are very unpredictable and while some people may have been contacted already, no news is good news. Until you hear anything it is best to think positive. Plenty of us are in the same boat as you (only one reference called and waiting to hear something back)
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Old 10th Jun 2016, 07:36
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So there must be growth in the company.
Its turnover. I am still flying- I know!
They might be a bit slow with getting back to you and the wait but they will don't worry- don't forget this is a 3rd party running recruitment for someone else and they need to time it all and it takes a bit of organisation. They are constantly pumping out ground schools it seems
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Old 10th Jun 2016, 11:32
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Originally Posted by flyhigh1986
what date is the Sydney ground school scheduled to begin?
Hi,

Flyhigh1986, unfortunately our group didn't actually ask for the exact start date... But we were told they are recruiting for an August and October ground school. Which base would you be again?

I'm trying not to think about it to much... The wait is killing me but I'm getting use to it haha...

The thing though is some girls from the same table as me had received the confirmation email about reference checks.. But none of their references have been checked... And mine was checked around 3 weeks ago... So not sure what to think..
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Old 10th Jun 2016, 11:35
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Originally Posted by JustinA
TeamGlobal, you need to remain optimistic. Airlines are very unpredictable and while some people may have been contacted already, no news is good news. Until you hear anything it is best to think positive. Plenty of us are in the same boat as you (only one reference called and waiting to hear something back)
JustinA .. Thanks for caring reply .. I am still very optimistic, I just couldn't continue check my emails and missed calls constantly all day it was beginning to drive me insane ... I understand there is plenty of back office going on, and no news is good news as they say.
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Old 10th Jun 2016, 11:38
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Originally Posted by Croissant2016
Its turnover. I am still flying- I know!
They might be a bit slow with getting back to you and the wait but they will don't worry- don't forget this is a 3rd party running recruitment for someone else and they need to time it all and it takes a bit of organisation. They are constantly pumping out ground schools it seems
Thanks croissant2016, just curious why turnover is so high as you say Thanks
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Old 10th Jun 2016, 11:41
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Originally Posted by Teamglobal
Thanks croissant2016, just curious why turnover is so high as you say Thanks
I'd assume turnover is high at the moment due to starting to get closer to the end of year, with Christmas, New Years etc... That people leave or take holidays. They require more staff possibly?
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Old 10th Jun 2016, 12:34
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Turnover is high because basically they recruit ALOT of young crew who have minimal experience and so don't know the meaning of customer service, think it's a glamorous job that they can still fit around their social life and many of them just don't last. Sorry if that sounds blunt.
Yes, they are casual and yes, they are told that in recruitment but most casuals are generally flying full time rosters (there are some quiet months) but I see too many young ones who are straight out of high school, no idea and don't last more than a few months. Some of them just don't understand the concept of work and it's a struggle to get them out of the galley and into the cabin.
This is not a glamorous job, this is invasive to your private life and social life and you will be exhausted ALOT of the time but you will work in an amazing environment with amazing crew and there are some crew who have been there coming up to 15 years, no plans on leaving. It's aviation. Sadly many people just can't grasp that (and granted its very hard to do that without prior flying experience)
However there are plenty of inexperienced crew that love it and stay, but they just had more realistic expectations to start with. I am in no way against new crew. I love meeting fresh, new eager crew and it's lovely to train and work with someone who cares about their job, cares about our customers and puts in 100% effort. These can be long, gruelling days, but they then get balanced out by a trip with a decent layover or an easy flight that gives you a bit of time to relax on. I think the most frustrating thing is just seeing crew who don't have any clue on what to expect with groundschool, somehow pass and come online and don't make an effort in their training to learn, then cruise through under the radar until they get enough warnings or have too many sick days that they end up leaving. This is a brilliant job, but sometimes you have to work 9-5 to realise how good you have it
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