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Well, I guess that’s one of the last full featured electronic logs gone down the subscription road. Don’t update your software significantly for about 3 years or so, then claim development costs for the 20 full time programmers (that you had working on your new company project instead of on mccPilotlog v5) is why you need subscriptions, slap a new logo and company name on your old, old user interface and then compile in 64-bit to use that as selling point as well. Oh, and your “lifetime” subscription that you paid for? Yeah, that was for mccPilotlog, not Crewlounge Pilotlog. So feel free to use the old version that is bound to stop working because we abondoned it. But good news everybody, you can “grandfather” in your old lifetime subscription for the low low price of a three year subscription for our new pig with lipstick. Suggesting that after three years, we will probably pull the same trick again. OK, cynical rant over. But this is kinda what I was expecting after so many claims that v5 was coming soon. |
I only purchased the Enterprise Edition two months ago, BASED ON what they said was coming in V5 - if this is all true, I AM EXTREMELY PI$$ED OFF!
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Originally Posted by josephfeatherweight
(Post 10403460)
I only purchased the Enterprise Edition two months ago, BASED ON what they said was coming in V5 - if this is all true, I AM EXTREMELY PI$$ED OFF!
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Originally Posted by oz_faf81
(Post 10403514)
According to their website, you'll get lifetime access to the new software for the price of a year subscription...
Not exactly customer friendly. |
Well, it might be helpful to contact them directly with all the facts and they might make you a good deal or just grant you a full licence.
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You are all b!tch!ng about subscriptions or a « rebranding » followed by a fee but seriously, it would be like buying a car and asking its manufacturer to provide maintenance for free as long as you want to keep it. mccPILOTOG saved me 3 or 4 years ago by being able to transfer my out of date electronic logbbook. If they want to start a subscription l so be it. My car was built in 2000 by the way |
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Hi MCDU2, thanks for pointing this out. Let me quote here:
I paid for mccPILOTLOG, do I have to pay again ? Your license for mccPILOTLOG remains valid, we keep our word ! You have paid for a lifetime use of mccPILOTLOG, so you can continue to using mccPILOTLOG as long as you want. However, we do no longer update mccPILOTLOG after 2018. The application continues to run “as is”.Please notice that mccPILOTLOG was developed using older programming languages. Like any other software, without maintenance, the application will eventually bounce into problems as the computer operating system is updated, or when the airline crew portal is modified, or when security protocols change.Our team is now focusing on the CrewLounge AERO Suite, a completely new platform created with the latest coding technologies and security protocols. CrewLounge PILOTLOG, as part of the CrewLounge AERO Suite, is the new pilot logbook to replace mccPILOTLOG. CrewLounge PILOTLOG is subscription based, we do no longer offer one-time payments.We strongly encourage all pilots with a lifetime license for mccPILOTLOG to migrate to and enjoy the new CrewLounge AERO Suite ! We certainly understand that you are reluctant to switching to a subscription plan. We have GOOD news for you : You don’t !Contrary to our competitors, that either ceased to exist, or that canceled all license keys and forced users into a subscription plan, we offer grandfathering rights to all users of mccPILOTLOG ! You can now migrate your lifetime license from mccPILOTLOG to CrewLounge PILOTLOG with a one-time contribution ! Buy 3 years and get Lifetime ! No subscription, no extra charges ! We will also pay the VAT for you !That’s true ! All pilots with a lifetime license for mccPILOTLOG can now transfer their license to the new CrewLounge PILOTLOG application and be excluded from subscriptions, for lifetime! This offer is limited in time !
As a bonus, you receive a free 1-year license for the popular calendar app CrewLounge CONNECT (value 12.00 EUR) ! And, as an extra bonus, all PRO users (mccPILOTLOG) can now free upgrade to ENT (CrewLounge PILOTLOG) without being charged extra ! So, here is the deal :
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No problem. I haven't followed through that link to "register" yet to see what the total damage will be. As an enterprise lifetime subscriber it looks like I am going to have to pay them 3 years of something for a "new" lifetime subscription until such time as they devise another product and attempt to migrate everyone across to that. And the companion apps that had a one off charge from the app/play store now look to be subscription based as well which will be an additional cost after the initial "free" year ends that they are giving to existing customers. Like many of my colleagues I use the crew connect app on a daily basis to get a heads up of any roster changes before a call from crew control (so I can have my arguments ready beforehand) and to link these through to my calendar. Not a happy bunny.
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I
Originally Posted by ehwatezedoing
(Post 10405076)
You are all b!tch!ng about subscriptions or a « rebranding » followed by a fee but seriously, it would be like buying a car and asking its manufacturer to provide maintenance for free as long as you want to keep it. mccPILOTOG saved me 3 or 4 years ago by being able to transfer my out of date electronic logbbook. If they want to start a subscription l so be it. My car was built in 2000 by the way It is shrugging off responsibility you took on when selling your product a certain way (in this case, “lifetime”). It’s a deceptive way of doing business. What guarantee do they offer me as customer that they will not just take my money and pull the same trick again later? |
I do not need the CrewConnect functionality, because I do not work for an airline. Basically I could probably stay with mccPilotLog, but who knows when they will stop providing the server to synchronize my data. I currently have the ENTERPRISE edition, but as they state that you only need to have the PRO edition and you will receive a free upgrade to ENTERPRISE on the new system, I assume that it 12 months * EUR 1.99 and the result times 3 = EUR 71.64 . It's not a catastrophe, but it is not nice either. CrewConnect seems to cost 12 EUR per year. While it is not a lot, they still kind of broke their promise for a lifetime subscription. I would have understood had they asked for a couple of Euro after 5 or 10 years.
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It’s 04-03 and the app is not on the AppStore. Not a good start |
I emailed them and am awaiting a reply as from the link in that FAQ they are trying to charge me 113EUR for 3 years. No indication anywhere of the 20% VAT free discount, plus the additional 10% and of course an undertaking that this "3 year" deal is for lifetime given my current ownership of the ENT version. The email to support form is all headed up mccpilotlog, even the automated reply to my email was headed mccsupport. To try and state that its all new etc is utter garbage. They upgraded the software from 32bit to 64bit and made it cross platform. Thats it, no more no less. If I can't get a decent price out of them then I will keep using mccpilot and probably go back to roster buster. When mccpilot stops working will export my logbook to excel and see what else is in the marketplace at that time. I certainly won't be entertaining any sort of cloud/monthly subscription for a pilot logbook.
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@MCDU2, I see it exactly like you. Except I will wait a few more weeks, since the transfer-offer is valid for Q1 and Q2 of 2019. Otherwise I will simply continue with mccPilotLog and that's it.
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Thats the way I see it as well. Let them sweat and see who blinks first. They aren't the only game in town. Had a look at Safelog and its cross platform as well and cheaper than mccpilotlog.
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Yep, not a great product launch at this stage! The download link for the PC version on their website is linked to nothing...
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Originally Posted by josephfeatherweight
(Post 10407127)
Yep, not a great product launch at this stage! The download link for the PC version on their website is linked to nothing...
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I am (slowly) building my own on Excel. I am a bit of a stato so intend to manipulate it to provide lots of interesting but useless information.....
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From their Facebook page:
The newest version was due for release on 03.03 but we decided to implement a last minute change, causing a couple of days of delay. The team is finishing up with that LMC and we plan to release the new software later this week. Thank you for your continued support and interest! |
https://pilotlog.crewlounge.aero/download/
Appears that the "grand release" has been delayed until 12th March. |
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