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-   -   Complaint RE, CAA Licensing Department (https://www.pprune.org/biz-jets-ag-flying-ga-etc/398887-complaint-re-caa-licensing-department.html)

ExcelXLS Driver 14th Dec 2009 12:34
Complaint RE, CAA Licensing Department
 
Hi,

Has anyone sent their type rating application into the CAA at Gatwick, had payment taken, yet never receive their new license?

I have been waiting since 27 October, when payment was taken. I have called twice and both times I have been told that a manager will call back. They did not send out a new license and I was informed my paperwork might have gone to archives. It is a pretty bad service for £112.

Not sure if they would issue a refund and apologise for the inconvenience caused and send out my license recorded delivery.

Has anyone had the same problem and asked for a refund?

Thanks,

ab33t 14th Dec 2009 15:06
That is normal so never fear


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