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-   -   Steve Purvinas, legend (https://www.pprune.org/australia-new-zealand-pacific/626526-steve-purvinas-legend.html)

dragon man 21st Oct 2019 02:02

Steve Purvinas, legend
 

Horatio Leafblower 21st Oct 2019 02:20

Outstanding article. Congratulations Steve.

ruprecht 21st Oct 2019 02:23

Nice work, Steve.

SOPS 21st Oct 2019 02:27

20 out of 10 Steve. Well done. !!!!

dragon man 21st Oct 2019 02:33

Maybe helps explains why 42% of pilots actively work against the companies interets.

wheels_down 21st Oct 2019 02:35

Virgin cops a lot on the financial front and rightly so for some questionable decision making, but they have replaced 737s in the last 7/8 years 2 vs 1 against QF.

Going into mid next decade Virgin will have a 737 fleet age 1/3 that of QF.

This is the time Virgins capex will slow down for 10–15 years while QF has large fleet bills in the back half of this decade, and this is the point where I expect him to handover the reins to some poor body who is faced with impending fleet bills that will wipe the profitability of the company for many years and trying to work out how they are going to pay for all these neo’s and max replacements.

KRUSTY 34 21st Oct 2019 02:38

My admiration for Steve knows no bounds. This article, free from bias and hyperbole resists the temptation of becoming partisan. No mean feat, when as a leader he would be faced with regular frustrations from his political opponents.

Geoff Dixon wasn’t the most popular bloke, but that wasn’t his job. Steve has let the facts of Dixon’s time at the helm speak for itself, and equally those of Joyce.

The apparent transfer of $60 mil from the pockets of the rank and file into those of senior management, and the blatant pretense of it, really highlight the depths of dishonesty that is rife in corporate Australia.

Time for a change? Yeah right!

Transition Layer 21st Oct 2019 03:04

Beautifully put Steve, well done :D

j3pipercub 21st Oct 2019 03:15

Excellent opinion piece

upsidefront 21st Oct 2019 04:56

Awesome article Fed Sec.

The comments posted below the article tells a tale.

I wonder what would happen if the rumours of * cough * alleged wage theft became public?


Rated De 21st Oct 2019 05:34


After Qantas announced a $2.8 billion loss in 2014, staff were all called on to freeze their wage levels for 18 months, a call that my union was first to heed in order to help the struggling airline.

Dear Mr Purvinas,

A small but pertinent point.
  • The loss in FY14 was a result not of deteriorating trading conditions, rather the write off for the International fleet; The loss was on paper only.
  • As a result, the following year QF reduced depreciation by circa $326 million (also didn't tax) This is the source (when combined with fuel price falls (totalling $527 Million) of the "transformation profit".
  • Senior insiders had "performance incentives" your staff did not. The pay freeze your staff took (and management too) did not include any transformation upside. The insiders had them: Millions of options with issue prices at less than $1.00 vesting post FY15.
  • The transformation profit say the share price surge and"amazingly coincidentally" those same insiders could cash in their options.
Given the rather on book valuation of the A380 fleet, there is high probability that the same play is run again. The write down results from the auditors and "management" declaring the value of the aircraft on books is more than that a sale would raise, hence the "impairment"
Be vigilant for a similar play.

It is a straight out transfer, and a robust regulatory environment would not only have investigated the claims of "terminal decline" in CY11, but also the very rapid "transformation" FY15 as well as the "incredibly well timed option vesting dates.

Otherwise eloquently written...

PPRuNeUser0198 21st Oct 2019 07:57


Cathay Pacific 8.5 years, Singapore Airlines 6.9 years, Air New Zealand 6.9 years, Emirates 6.6 years and Etihad 5.9 years.
Cherry picked airlines that have fleet sizes less than a quarter or at least half of the Qantas fleet size, accelerating the favourable age curve with less deliveries required. Not a good comparison, even if they are in the region.

Emirates and Etihad can’t be compared simply because they have very different agendas; operate on very different financial structures etc.


Maintaining a reasonable age of fleet ensures comfort and on-time performance are at an acceptable standard.
Retrofits and repaints can maintain high quality standards for inflight experience.

I don’t agree the age of an aircraft results in poorer OTP as quoted by Steve. Rex seems to manage an ageing fleet (average of 26 years) with the some of the best OTP performance in the country (usually second after QantasLink - and how old are those ex AA 717’s and DHC-300’s?). How is that possible with such an ‘old’ fleet...


Yes, the airline is now profitable again, as it always was under previous CEOs
How do you define ‘profit’? Statutory? Underlying? Net?. There were years of profitability under Joyce leading up to the losses (accounting only balance sheet adjustments). The past is a poor comparison and does not predict the future.

I do hold the shared opinion that Qantas needs an upgraded fleet however.

travelator 21st Oct 2019 08:21


how old are those ex AA 717’s
Around the same age as most of the 330’s, 747’s and 737’s.

chookcooker 21st Oct 2019 08:44


Originally Posted by T-Vasis (Post 10599638)
Cherry picked airlines that have fleet sizes less than a quarter or at least half of the Qantas fleet size, accelerating the favourable age curve with less deliveries required. Not a good comparison, even if they are in the region.

Emirates and Etihad can’t be compared simply because they have very different agendas; operate on very different financial structures etc.


.


You sure about that?

PPRuNeUser0198 21st Oct 2019 09:49

I included subsidiaries. Deployed Group capital is an important consideration. QF deployed capital to JQ for JQ’s fleet and renewals. Money was spent. It has invested. Not to the desired brand for some.

ramble on 21st Oct 2019 10:47

I went through an airport recently and watched him scurry into the QF first class lounge.
The Business class lounge was like an dirty overcrowded zoo.
Any decent CEO with some personality and leadership might have used such an opportunity to see the coal face and check the feedback from his customers firsthand.

The QF product is in decline.
Qantas prices and Jetstar quality while gouging Australians who have to travel internationally. Credit to those staff that keep smiling and delivering a great service but they are getting harder to find.

QF is my last choice while he is in charge.


Going Boeing 21st Oct 2019 10:57


Originally Posted by T-Vasis (Post 10599694)
I included subsidiaries. Deployed Group capital is an important consideration. QF deployed capital to JQ for JQ’s fleet and renewals. Money was spent. It has invested. Not to the desired brand for some.

If you look at the Group capacity in the International market now versus 2008 when Joyce took over as CEO, the airline has shrunk massively - not only in the number of hulls but also in Available Seat Kilometres (ASK's). Steve's article is very good but would have been stronger if he gave the figures of how much capacity has been lost.

Paragraph377 21st Oct 2019 11:38

Alan and his faceless men
 

Well written Steve. As you point out, it’s all about juggling books. The airline does not make the cash profit it makes out to people that it does. Not upgrading an airlines fleet, running fuel and maintenance costs between both of its airlines and a host of other financial tools at its disposal helps it to paint the whatever picture it wants at any given time.

But I digress. Alan Joyce worked for Ansett. There were meetings between himself, Geoff Dixon and a few other players which included another Ansett man, Bill Jauncey. Together they hatched Jetstar, an LCC that was meant to take up all the low yielding routes and leave the cream to Qantas. Profits galore at both end of the spectrum - Qantas a premium service and Jetstar the bogus service. Jauncey once described Joyce as ‘one of the smartest money men you will ever meet’. That is the only compliment I will give Joyce; he has a brilliant business mind. But he is a selfish, self centered, self indulging narcissist. A weak little man with no backbone.

Of late, most of Alan’s “protected species”, faceless men and women who link back beyond the JQ machine to the Ansett days, are leaving, and getting big redundancies of course. Alan is preparing to bail. It’s all in the timing. He is looking after his loyalists as he prepares to exit the beginning. Timing is everything, and Joyce is going to truly leave behind a steaming turd for someone else to massage. Just like Borghetti has done to Scurrah. A steaming pile of nothing that is so brittle that when the next financial, health or oil crisis hits, there will be financial ruin. These airlines are like helium balloons. Just a thin skin protecting an empty void. Joyce is not worth the $100m he has been paid. It is obscene. However the weasels on the Board and the greedy capitalist shareholders love him. And hey, who can stop him??

PPRuNeUser0198 21st Oct 2019 12:37


when Joyce took over as CEO, the airline has shrunk massively - not only in the number of hulls but also in Available Seat Kilometres (ASK’s)
A reduction in ASK’s is not necessarily a band thing. Rational and sensible capacity management? Growth in airline partnerships and alliances? Dynamics of constantly changing market forces?

cnsnz 21st Oct 2019 17:52

I think your fleet sizes are not quite correct, a quick search shows EK- 240 /CX-146/QF-129/EY-115/SQ-107/NZ-69?
Hardly Cherry picked airlines That have fleet sizes less than a quarter or half of the qantas fleet size.

Global Aviator 21st Oct 2019 20:20


Originally Posted by cnsnz (Post 10599969)
I think your fleet sizes are not quite correct, a quick search shows EK- 240 /CX-146/QF-129/EY-115/SQ-107/NZ-69?
Hardly Cherry picked airlines That have fleet sizes less than a quarter or half of the qantas fleet size.

To be fair to those numbers Cathay & Dragon, Singapore & Silk (soon to be Singapore and Scoot)?

Would it be closer comparing QF INT the EK, EY, etc?



chookcooker 21st Oct 2019 20:28


Originally Posted by cnsnz (Post 10599969)
I think your fleet sizes are not quite correct, a quick search shows EK- 240 /CX-146/QF-129/EY-115/SQ-107/NZ-69?
Hardly Cherry picked airlines That have fleet sizes less than a quarter or half of the qantas fleet size.

apparently if we add in the subsidiaries like Jetstar and Q Link.
his 1/4 to 1/2 would mean those QF subsidiaries would need to have a fleet between 120 to 420 for his statement to be accurate. Then if we add in subsidiaries like Cathay Dragon, Scoot, and Silkair..........


PPRuNeUser0198 21st Oct 2019 20:48

An example:

Cathay Pacific and Cathay Dragon combined ~181
Qantas Group (includes QLink, Network, Qantas INT/DOM, Jetstar Group) ~367

367/2 = 183 or 50%

My comments were not fully evaluated, yet on this Group for Group comparison - it is 50%.

It is important to consider Group deployed capital. Investment made in one brand over another does not reflect a lack of investment in fleet. It reflects an investment in a particular brand. Has Qantas not adequately invested in QF INT and DOM - no it has not. Has it invested in the Group fleet (new, or renewal) - yes it has.

Etihad and Emirates are not fair comparisons. The ME3 are very different beasts on so many levels. Everyone knows this.

Sunfish 21st Oct 2019 21:57

Agree with Steve 100%

snoop doggy dog 21st Oct 2019 21:59

Well done Steve :ok:

unobtanium 22nd Oct 2019 03:58


Originally Posted by ramble on (Post 10599726)
Credit to those staff that keep smiling and delivering a great service but they are getting harder to find.

When was the last time you interacted with QF frontline staff? Some of the grumpiest most impatient, entitled and rude customer service agents I've ever met. I try to be very polite to airport staff as I know how stressful their jobs can be, but Qantas staff seem to actually hate being there. Just retire already and let a new generation of energetic fresh faces take over!

Angle of Attack 22nd Oct 2019 04:07

The ground staff have been one of the hardest hit re slashing and burning, and are a good 30% understaffed at pretty much every airport Australia wide, I’m amazed they aren’t even grumpier, their days are non stop chaos, it’s horrendous. So maybe cut them a break next time you interact with them, I know I do.

Street garbage 22nd Oct 2019 04:47


Originally Posted by Angle of Attack (Post 10600321)
The ground staff have been one of the hardest hit re slashing and burning, and are a good 30% understaffed at pretty much every airport Australia wide, I’m amazed they aren’t even grumpier, their days are non stop chaos, it’s horrendous. So maybe cut them a break next time you interact with them, I know I do.

I was talking to Ground Staff last week, they have become mostly part time, the Full Time work 9-5, the new part timers work split shifts for the morning peaks- 4:30am for 4 hours, then similar in the evening. Drive to the airport twice a day. NOICE. You add how many narkly customers they have to "serve" after the nth flight has been cancelled/ delayed, they do a great job.
I hope someone on here can confirm this split shift arrangement.

patty50 22nd Oct 2019 07:39


The rot and undercapitalisation goes much further than just planes. 10+ year old computers (brand new on Bourke st) 30+ year old tugs, ancient tools, cars, forklifts, buses you name it they’ll let the airline go broke before they spend money on the equipment required to run an airline. Every piece of machinery imaginable is constantly broken down waiting for parts because they don’t want to carry any inventory.

The under capitalisation of equipment is dwarfed only in the underinvestment in people. How many AMEs are getting licensed every year? Apprentices trained and employed? Upskilling of LAMEs is non-existent.
The amount of individual contractors, labour hire and EBA holding companies (Jetconnect, QGS, MAM, QFCCUK) is utterly shameful.

These are things that won’t make the wheels fall off entirely but the costs over time become enormous. The good thing for those responsible is they can readily shift the blame which is every Qantas managers sole priority.


Originally Posted by Street garbage (Post 10600337)
I hope someone on here can confirm this split shift arrangement.

I may be wrong but I don’t think you’ll find anyone on a Qantas Group EBA working split shifts. More likely at your swissport/Aerocare/Oceania third party ground handlers.

unobtanium 22nd Oct 2019 08:32


Originally Posted by Angle of Attack (Post 10600321)
The ground staff have been one of the hardest hit re slashing and burning, and are a good 30% understaffed at pretty much every airport Australia wide, I’m amazed they aren’t even grumpier, their days are non stop chaos, it’s horrendous. So maybe cut them a break next time you interact with them, I know I do.

Not happy? Stay at home, get another job, there are so many other customer service jobs out there that will be more than happy to hire an ex-Qantas trained staff. Or not? My experience was trying to get assistance, I was the only one at the service counter, and what I got in response was eyes ROLLING because I dared to interrupt their private non-work related conversation with my ticket issue, followed by some keyboard smashing and a DILLIGAF heres your ticket now get out of my face.

dragon man 22nd Oct 2019 08:55


Originally Posted by unobtanium (Post 10600444)
Not happy? Stay at home, get another job, there are so many other customer service jobs out there that will be more than happy to hire an ex-Qantas trained staff. Or not? My experience was trying to get assistance, I was the only one at the service counter, and what I got in response was eyes ROLLING because I dared to interrupt their private non-work related conversation with my ticket issue, followed by some keyboard smashing and a DILLIGAF heres your ticket now get out of my face.

I assume that was your one and only experience upon which you judge all Qantas ground staff then? I get good and bad at the dealership where I have my car serviced , at Coles , Woolworths and Aldis but I don’t pass judgement on all their staff because of one bad experience.

Sunfish 22nd Oct 2019 18:23

What annoys me is the smarmy and expensive PR image QF projects versus the sad reality of the constant cost cutting. There are still a few decently trained staff but seeing them have to hand out crap food labelled a “Neal Perry gourmet creation” is just plain depressing to watch.

josephfeatherweight 22nd Oct 2019 20:24

Sunfish - absolutely correct. "Smarmy" is the perfect word for it.

packapoo 22nd Oct 2019 20:54


Originally Posted by Sunfish (Post 10600176)
Agree with Steve 100%

Difficult not to, even from a distance.

dragon man 22nd Oct 2019 21:24

Here’s the reply from Qantas. I have done some work on the 2014 versus 2019 annual reports and can’t come up with anything on her fleet claims, anyone help please? I note no rebuttal of the executive bonuses been covered by the wage freeze. Here’s what I found and I don’t claim it’s gospel.

2014. 2019. Difference

Revenue. $15,352. $17,966. +17%

Fuel. $4,461. $3,846. -13.7%

ASKs. 141,715. 151,430. +6.85%

If I’m correct they have grown yield greater than the amount of flying they do, good for them however I will say that IMO they abuse there near monopoly position domestically by price gouging and that despite what they might like to say the decrease in the price of fuel has provided a huge addition to the bottom line.

https://www.smh.com.au/business/comp...22-p5336f.html

Going Boeing 22nd Oct 2019 22:18

The apparent growth in QF ASK's is purely through buying seats on other airlines, there has been a very substantial reduction in ASK's on Qantas aircraft.

Arthur D 22nd Oct 2019 23:22

180 Aircraft since 2009.... I cant make it.

Including all the Jetstars my best guess:

22 B787’s
70 A320’s (around 35 to JQ Aus) *
25 DH8-400*
10 B737-800*
12 B717
17 F100
10 A330*

Total - 154

* = best guess

Three points on the above:

1. Roughly 35 of these aircraft are operated by Jetstar franchises ie Japan
2. 29 of them were second hand at purchase.
3. Most, if not all of the new aircraft orders were placed by the Dixon era, AJ & co simply went along (or couldn’t cancel)

As far as engagement goes, the very fact that the surveys are not consistently run every year and have changed significantly makes increased engagement a hard claim.

Ms Hudson and corporate Comms have written a puff piece which to me, serves the argument that Qantas now believes its own BS

Chronic Snoozer 22nd Oct 2019 23:27

No mention of giving up routes for the codeshare with Emirates either.

ruprecht 23rd Oct 2019 00:13

Well that’s sorted then.

Qantas is in such good financial shape that is should quite happily reward employees in upcoming EBAs.

Thanks Vanessa!

Going Boeing 23rd Oct 2019 00:38

It's interesting how Vanessa keeps comparing QF Domestic with the main competitor, Virgin - no mention of International comparisons, why was that?

In 2012/13, Joyce was proudly proclaiming that QF International was a basketcase, in terminal decline, etc. Despite the fact that the loads hadn't decreased he pulled QF out of major routes (SYD-SIN-FRA & AKL-LAX) and ran to the government for a tax payer handout. When the government required a forensic examination of the accounts before any handout could be considered, he backpedalled, slunk away and recorded a record profit only 12 months after the $2.8 BILLION paper loss. The fact that the International division's losses were being manipulated by management was shown when JQ domestic pilots posted pics of their fuel invoices with QF International shown as the receiver of the fuel. This was one of many ways that the accounts were (& still are) being fiddled but Vanessa doesn't want to go there as there may be an investigative reporter still keen to find the truth and that would be embarrassing.


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