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-   -   Swiss Cheese ASA Style (https://www.pprune.org/australia-new-zealand-pacific/482162-swiss-cheese-asa-style.html)

owen meaney 12th Oct 2012 10:57

has Casa not closely supervising Airservices caused problems with traffic control?

gobbledock 13th Oct 2012 04:31


has Casa not closely supervising Airservices caused problems with traffic control?
Aagh, no my friend, not at all. Why you ask? Aagh because they actually don't closely monitor ASA.
However, they do closely monitor Executive bonuses, overseas travel calendars, staff emails, the Ministers hotline etc.

sixtiesrelic 13th Oct 2012 04:50

Gents, RTO ... well for me that means rejected take off, but in this case they're talking about Registered Training Organisation.
They haven't looked at the training school etc rather than this two hour thing.
Yeah! they don't want the training looked at too hard, seeing as a long gone manager stuffed that all up with new age management practises which is fancy bean counting.
If you give the poor no bread, you can tell someone higher up that you saved on the food bill can't you.

gobbledock 13th Oct 2012 13:57

Relic old friend, wise words indeed. The CASA can't even get their own training area in order, let alone be in a position to understand or monitor what ASA does. Jeez, do they even know what the term or reference 'training' even means?? It's all bollocks run by pillicks.

sixtiesrelic 13th Oct 2012 20:40

Gobbledock, you ain't in Alabama!
You must be here.

Management (everywhere) is like a bunch of teenagers.
They know everything because their mates keep 'em abreast of the latest thing.
Their parents know nothing... they're past it. It's a whole new world out there.
When they cock up; their mates leave 'em and hide and their parents have to sort the mess with their money and contacts.
When things are fixed, the teen struts around telling his mates, "They couldn't do nothin' too me. I wasn't scared."

Management cocks up and leaves for greener pastures and who fixes the mess?
The people on the ground.

A.S.A. ---- Pretend business with pretend managers!

Kharon 13th Oct 2012 21:20

Industry proposal #362436.
 
(Consultation is available, please see attached form; conditions apply).

1) That a suitably large paddock fenced to OH & S standards be leased.

2) That a Round up of all 'Crats be conducted and the whole mob yarded (in said paddock).

3) That the yarded 'crats be suitably equipped with (i) a Yellow Safety jacket and (ii) a large orange flag with the word "Safety" printed on it (in really big letters).

4) That a pensioner be hired to ride a push bike around the enclosure perimeter twice a day.

Operational overview) Every time the pensioner appears, the intent is that the yarded ones will stand, raise their flags, wave vigorously whilst robustly chanting "safety before profit". Thus, when the 'ride around' is complete, the yarded ones can return to limelight basking, troughing and perusing the provided scatology literature.

Operational aim) To yard the silly buggers, while humanely providing useful employment and shelter (UN policy) which will then allow the industry to get on and sort out the bloody mess left behind.

End view) Any dopey politician who even looks like opening its trap may be arbitrarily yarded for the duration of the clean up: N.B. they must provide their own flags; not made of money you know.

All those in favour say Aye. http://images.ibsrv.net/ibsrv/res/sr...ies/thumbs.gif :D

Nautilus Blue 13th Oct 2012 23:10


Airservices conducted a review of the incident on 12 February this year and that review did not identify any evidence of a systemic problem but rather reflected on individual performance and Airservices has taken action to prevent a recurrence of the event.
Translation - the manager who pressured someone below then into doing something dodgy, has now made then a scapegoat. To paraphrase Sir Humphrey, Safety Management is not about managing safety, its is about the safety of managers.

Sarcs 14th Oct 2012 01:26

And the winner is?
 
Breakdown of legal services costs...


Rural & Regional Affairs and Transport Legislation Committee
ANSWERS TO QUESTIONS ON NOTICE
Budget Estimates May 2012
Infrastructure and Transport
Question no.: 04
Program: n/a
Division/Agency: (CORP) Corporate Services
Topic: Legal Fees
Proof Hansard Page/s: 16 (23/05/12)
Senator McKENZIE asked:

Senator McKENZIE: I want to ask something on notice. It goes to the legal fees of the department and the agencies. From my rough calculations to a question on notice, we have over $10 million being spent on legal fees. I would like that broken down. We have $2 million from Airservices Australia. We have $1.7 million from Airservices Australia for another issue. The department has spent $1.2 million with the Australian Government Solicitor. Could I have further detail for the over $1 million in legal bills in the answer to question on notice 25?

Mr Mrdak: Certainly. We obviously have a number of legal actions which we deal with, I think, which are predominantly the areas covered by those larger expenditures. Obviously we appear in a number of corporate processes at a time. But I will get you some more detail in relation to those.

Answer:

Department of Infrastructure and Transport


Service category Cost

Commercial (contracts, property and construction,
procurement, grants and funding, intergovernmental
agreements and corporate law)
$380,896
Litigation and dispute resolution (debt recovery, tribunal and
court proceedings, employment law and enforcement)
$191.282
General advice (statutory interpretation, legislative drafting,
employment law and financial law)
$1,122,699

Australian Maritime Safety Authority


Service category Cost

General legal advice $605,268
Legislative drafting $477,453
New policy- National System $360,350

Airservices Australia


Service category Cost
Staffing and office support costs for Airservices Office of
Legal Counsel. $1,720,000

Service category Cost
External Legal costs covering such things as property,
employment and commercial matters. $2,144,000

Civil Aviation Safety Authority


Service category Cost

Salaries for 14 staff $1,014,909
Leave and employer super $234,359
Other overhead costs $309,190
You guessed it...hmm wonder what % of the 2.144 million was used for employment disputes?

Kharon 15th Oct 2012 10:08

Tomorrow!.
 
About 1400 EST tomorrow, marks the end of an era. It will quietly happen in the Senate and your comments on this subject have made it happen. Brava Ppruners, well done!, well done indeed.

I will not bang on about the sad state this industry is in, or the governmental agencies which have; in no small way, contributed to it's near demise. My thoughts, hopes and care for an industry I love, have been shared with some great folk here; infinitum; et tedium (and probably, ad nauseam).

My hope is that just for a short while, we can all stick together and rid ourselves of the invidious, often incestuous, expensive, non productive,. parasite on this industry, which has become our Civil Aviation Safety Authority.

Tomorrow is a start, the 22nd gives a slim (60/40 against) chance – the rest boys and girls; is really - up to you.

Selah – sleep well (if you can).

PS, the old man says Cheers (then rasps "about bloody time": Kilkenny rules. OK).
With the indulgence of T28 –

Macbeth:
To-morrow, and to-morrow, and to-morrow,
Creeps in this petty pace from day to day,
To the last syllable of recorded time;
And all our yesterdays have lighted fools
The way to dusty death. Out, out, brief candle!
Life's but a walking shadow, a poor player,
That struts and frets his hour upon the stage,
And then is heard no more. It is a tale
Told by an idiot, full of sound and fury,
Signifying nothing.

Angle of Attack 15th Oct 2012 10:38

I can't translate but I hope it's about dead wood being thrown out.

gobbledock 15th Oct 2012 16:43

Beware of the elephant
 

Anyone care to translate?
'K' can be descriptive at times can't he?? Basically he is pointing out that Fort Fumble will receive some pretty robust attention at around 1400 down in Spamberra. There is a slight chance that some senior muppets will receive some large pineapples for the decades of pony pooh that has been thrust upon this dying industry, hell I think 'K' is even hoping that some major turn of events will take place and one may see the Minister, Skull and Co, CASA Board and other assorted excess baggage will be sent packing all the way into retirement with those fat Government padded superannuation accounts and excessively plump bank ballances c/o the taxpayer.

However, don't hold your breath as the spin doctors, purveyors of pony pooh, the lawyers, the witchdoctors and the pollies have seen this coming for a while and they will be there, armed with documents, spreadsheets, surprise announcements and holding a fist full of polished turds in an attempt to spin their way out of the spotlight. Some in CASA have spent decades dry humping the taxpayer troughs and they certainly won't go out without a fight.

It may be a somewhat robust afternooon, so grab a brewskie or two, some popcorn and even a tub of vaseline cos it may be exciting.

gobbledock 15th Oct 2012 16:50

The booths are open, step in and vote!
 
VOTE 1 SENATOR X PRIME MINISTER OF AUSTRALIA!
http://www.abc.net.au/tv/talkinghead...p_m1926734.jpg
Senator X For PM!

Seabreeze 17th Oct 2012 02:38

waiting, waiting.....
 
so.... what has happened???

Creampuff 17th Oct 2012 03:26

Nothing.

Yesterday's hearings were a complete yawn.

gobbledock 18th Oct 2012 13:13


Yesterday's hearings were a complete yawn.
Much to Creamys robust liking!! Once a regulator always a regulator.

Up-into-the-air 21st Oct 2012 01:29

Airservices Controllers in Sydney
 
Question??

Yesterday, 20th October, there were in-bound flights held up by 5 controllers reporting in sick on Saturday.

Some regional areas were really bad with 5 hour delays at Albury

Anyone know anything??

Not to do with the hearing on Monday??

Capn Bloggs 23rd Oct 2012 06:17

Did Greg ask you to send this to the world?

Hempy 23rd Oct 2012 08:03

A manager blaming his workforce for the fact that management can't manage their workforce......yep, classic ASA

Hugh Jarse 23rd Oct 2012 08:41

Perhaps Greg needs to get his secretary to do a spell and grammar check before hitting the "send" button to his minions.

Since when have we had an "international day of the air traffic controller"? Whilst they do a great job, I thought these days were reserved for such important things as cancer days, "speak like a pirate" and "Cleanup Australia". (Yes, that was supposed to be tongue-in-cheek).

Pull the other one, Mr. Atkins :}

Creampuff 23rd Oct 2012 09:15


This type of situation has become all to regular on weekends, so clearly some action will be taken.
Ooooerrrrr. :uhoh:

Someones going to be called to the principle’s office. Cant give you to much info, but those of you dont get the hint are perhaps ignoring the rant’s of those who score the daily double: Leadership skills of a garden snail as well as illiterate.

peuce 23rd Oct 2012 09:56

From 1st November 2012, sick leave will only be permitted on weekdays.

Please do not seek exemptions ... as refusal often offends.

gobbledock 23rd Oct 2012 10:59

Oh Greg, are you stressed?
 
Indeed a very immature email from a Manager struggling to maintain control (and bonus?). Or did Greg have to pick up a headset and do some real work to help out?
I hope any staff member offended by his email contacts HR to express their displeasure.

Perhaps, Greg, you were short staffed because:
a) People do get sick, and
b) Nobody else wanted to work overtime? (Keep in mind Greg that you cant force someone to work overtime if they don't want to and you can't prevent people getting sick).

Finally, Greg, if you hired adequate staff levels maybe this tragic shortage of Controllers would not have occurred? Perhaps it is 'you who is in the wrong job'?

gobbledock 23rd Oct 2012 11:02

Party is over, the trough is empty!
 
Oh no, has the trough been emptied?? Surely not.

New procedures curb new head of Airservices Australia

BY: STEVE CREEDY From: The Australian October 19, 2012 12:00AM

THE new head of Airservices Australia will be consigned to cattle class on short flights after a tightening of spending procedures at the air navigation provider.

Air Vice-Marshal Margaret Staib was appointed to head Airservices after the departure of former chief Greg Russell in May amid media coverage of his credit card expenses.

flightfocus 23rd Oct 2012 11:55

For those that are unaware, this is an email who has recently been 'Acting Executive General Manager' for ATC. :ugh:

It gives you an indication of the reason why Airservices is imploding. As alluded to, the bonus - scuttlebutt is up to 30% of base salary - is looking a bit shaky!

Prepare for more beatings, we are going to get this morale KPI up if it kills you!

Kharon 23rd Oct 2012 19:32


GD # 108 - THE new head of Airservices Australia will be consigned to cattle class on short flights after a tightening of spending procedures at the air navigation provider.
WOW. What a magnificent effort, that will really help get the show on the road. Boy, I can see it being taught in academies all over the modern world. "The 2012 Great air ticket solution".

Nautilus Blue 24th Oct 2012 00:09

Saturday was IDATC, which as an ATC i find slightly cringeworthy, but these days everything short of breathing has an International Day.

ASA values

Excellence – we are the best we can be - and cover up all that isn't
Inclusion – we are diverse and involved - you will all get the blame for my mistakes
Cohesion – we are working together - you will do what I say
Initiative – we are making a difference - I will wallpaper over cracks in the dam with "initiatives"

Someone was recently lauded as a "Values Champion" because they wangled a way for supervisors not to have to work night shifts :ugh:

Jack Ranga 24th Oct 2012 04:15

So it's only taken you 30 years Greg? Most of us became as embarrassed as we've ever been when the grinning idiot took over. You will have to look hard to find anybody that's done as much damage to ASA as that fool, blame him Greg, he and the moron he put in charge of the the training academy :cool:

Core, mature, blah, blah, blah.............

Jack Ranga 24th Oct 2012 13:01

Go your hardest j-mo. You think anybody would be stupid enough to have a few drinks then call in sick, especially when there's more than likely a few managers at said drinks? If there were drinks?

There will be the typical ASA witch hunt, all in the name of saving face with the airlines, at which there will be found to be no hi-jinks, ASA making a fool of themselves, yet again. Look a little harder folks, do you ever wonder what 'operational requirement' is a euphemism for? Could it be 'staff shortage'? Nooooo, ASA would never use weasel dick words would it?

Hempy 24th Oct 2012 20:33

Swiss Cheese ASA Style
 
dont feed the animals Jack

cattledog 24th Oct 2012 21:43

Be assured there were NO Sydney drinks !!!!
That would cost money.
:=

Cougar2063 25th Oct 2012 00:13

If there were celebratory drinks the night before, it certainly explains why ATC's who were rostered off on the morning in question would be unavailable to attend work at short notice.

I would never say yes to an AD if I had been out late having few drinks in my own time the night before. (As I would be entitled to....without interrogation)

flightfocus 25th Oct 2012 03:59

Not sure how many of you read Ben Sandilands & Plane Talking, but he has shared his view on the Atkins email here:

Air traffic control shambles at Sydney made public in memo | Plane Talking

I am most impressed with a comment made to his blog by someone claiming they used to be an ATC Line Manager. It is a fabulously honest insight into the reality of what is happening within this organisation. I hope that Greg Atkins gets to read it.....

I have reproduced it here without permission but it is published on Plane Talking:


Ben – I used to be an ATC manager, 50 control tower staff in all, and I seem to recall this time of the year was always bad for absenteeism due seasonal flu and the like.

As was the practice at the time, I kept all of my endorsements current. As the day working manager I could fill gaps or even full shifts if necessary. I was if you like a spare controller. The last CEO allowed what are now called ATC Line Managers to keep only a token endorsement which removed at one stroke probably 8 – 10% of the available controllers.

The prime problem though is not that controllers are unable to work but that there is no-one to replace them. Most businesses get by if an employee does not come to work and the employee catches up when he/she returns. ATC is not like that. It is a high stress,24/7 shift working environment where the ATC gets four days off per fortnight. (And only one 2-day break in six will be a weekend) Well everyone else gets 4 days off you say but how many times do non-ATCs get asked to work on their days off? (Always week ends when all their friends are also off)

This, by the way, is not overtime as the world knows it, putting in an extra few hours to get a job done, this is five to seven hours sometime longer, on your day off. You have to cancel the day out with the family, cancel the golf game, say sorry you can’t attend the party, lose touch with your friends. (These are rarely other ATCs because they are at work when you are on days off!) So now you are down to three days off in the fortnight. Naturally you are not expected to give up yet another day? Wrong! The only thing that will save you is an industrial agreement that states that ATCs cannot work more than ten day in a row without a day off. That’s right it is not a CASA reg like flight time for pilots and flight attendants, it’s an industrial agreement and the only recourse you have is to Fair Work Australia, CASA seems to take little interest.

Another issue hidden from the public when controller shifts are discussed is the fatigue management system. This under the last CEO morphed from an apparently benign attempt to help shift workers assess their ability to present for work to a system that demands answers if you fail to accept an order to return to work.

Ben – you know I don’t get involved in Airservices issues on your blog because I post under my real name and prefer to work inside the organisation to effect change, but on this one I feel that the public does not get the full story.

I sincerely hope that our new CEO will breathe some fresh air into management / controller relationships so the controllers become once again a proud part of the organisation, instead of just a cost centre.

Jack Ranga 25th Oct 2012 04:13

Whoops Hempy, sometimes muppets have to be brought to the attention of the mass!

Sarcs 29th Oct 2012 05:04

'Ben' and 'quick wins' tagteam again!
 
I see Ben is still slugging away on behalf of you controllers, pity he seems to be a bit of a lone wolf in the media ranks...hmm that 'quick wins' keeps putting out really informative comments to back up Ben's pieces. Top job I've learnt a lot from the QW posts, hope you don't mind mate but I've quoted you here:

quick wins
Posted October 29, 2012 at 1:08 pm

· Ben,
You are absolutely right to report these continuous breaches – these are just the ones that make it to the public arena via ATSB that you get to see. The open reporting culture that existed just a few years ago has been greatly diminished by subtle pressure through to outright overt bullying and intimidation against individual controllers and indeed against their own ATC line managers to ‘manage’ and ‘counsel’ any ‘minor’ breaches ‘in-house’. I think your previous article about the inhibiting of the VOZ aircraft from SYD to BNE showed some indication of that. This is a sign of a couple of things: 1/ how worried senior management possibly are about the truth of how deep the organisation is in the mire, and their desire to keep it out of the press, and therefore out of the eyes and ears of the Minister, and 2/ how operational KPI’s are linked to the toxic structure that is ‘at risk’ salary components – or in straight language: bonuses.

Senior management or corporate affairs people who may read such claims will counter this as false, and tell you of their robust procedures and policies, anti-bullying policies, open reporting culture etc. etc. It is all just convenient manufactured ‘cover’ to be trotted out whenever an independent journalist like yourself, or and independent senator has the temerity to ask tough questions.

Ask the remaining operational people who have experience (a dwindling group), and most will tell you the chickens are coming home to roost, that the current ATC staff demographics and total resourcing has reached a point of ‘un-recoverable’. And they are not kidding. Sydney ATC is currently frantically trying to recruit internally experienced controllers to cover their soon to be retired workforce. This means grabbing them from other units who are already below minimum safe staffing levels – but they will be transferred to Sydney for one reason alone: politics. You see Sydney gets attention when it goes wrong. And Minister Albanese does not like attention. He is getting far too much of it for the wrong reasons at the moment with CASA and ATSB. Now does anyone seriously think Airservices Australia is immune to the types of things we are seeing in Senate estimates with CASA and ATSB?

Airservices are still engaged in a deeply flawed project to reduce the number of sectors that control air traffic in Australia, at a time when their own internal safety reviews, from their own internal safety specialists are telling them they are at high risk by NOT opening IMMEDIATELY, additional sectors to manage the huge increase in air traffic over the past five years. But they are effectively ignoring it. They are ‘rolling the dice’ as you put it. It is in a way understandable. Many of the senior managers come from outside of the organisation with little operational knowledge. Many will only stay three years or so. They can afford to take a three year ‘risk’ and then bail out to the next organisation. The operational staff however are there for 10, 15 , 20+ years. They will bear witness or involvement when the dice comes up snake eyes. So who is really carrying the risk? Apart from the travelling public!
QW you paint a pretty grim picture about the state of affairs in ASA; I only hope the Minister starts paying attention before it is too late!

Singapore Air, Qantas sent on collision course near Perth | Plane Talking

Up-into-the-air 29th Oct 2012 06:44

asa e-mail
 
I notice that the e-mail disappeared from this thread at #101.

Included below from a second copy of Ben Sandilands:


[IMG]http://i1175.photobucket.com/albums/...ctober2012.jpg[/IMG]

and maybe these are just gold plated:
[IMG]http://i641.photobucket.com/albums/u...gsattrough.jpg[/IMG]

Woodwork 29th Oct 2012 23:20


The prime problem though is not that controllers are unable to work but that there is no-one to replace them. Most businesses get by if an employee does not come to work and the employee catches up when he/she returns. ATC is not like that. It is a high stress,24/7 shift working environment where the ATC gets four days off per fortnight. (And only one 2-day break in six will be a weekend) Well everyone else gets 4 days off you say but how many times do non-ATCs get asked to work on their days off? (Always week ends when all their friends are also off)

This, by the way, is not overtime as the world knows it, putting in an extra few hours to get a job done, this is five to seven hours sometime longer, on your day off.
It's sentiment like this that fuels my opinion all ALMs ought to be required to have worked somewhere other than ASA and/or the public service at least once in their career.

The problems of shiftwork and replacing sick workers are NOT unique to ATC - your local plumber is just as stuffed if his apprentice fails to show for a two-man job as is your local TCU; any nurse who's ever worked in a public hospital is well familiar with what overtime really means (with no pesky limits on duty time or minimum rest periods); any fire fighter or police officer or ADF member can probably have a few things to say about cancelling days with the family or missing a game of golf.

ASA ATCs are extraordinarily well-compensated for a non degree-qualified job, and unlike RAAF ATCs, are free to resign at the drop of a hat should they ever feel like climbing down off the cross long enough to find a pen.

I don't mean to trivialise the original issue at question in this thread - certainly I think ASA could improve quite a few safety aspects - but pissing on and on and on about how hard you have life as a shift-working controller is tired. I'm a shift-working controller and I earn triple what my shift-working ER nurse wife does, for half the hours and considerably less peril of being stabbed.

mikk_13 29th Oct 2012 23:39


pissing on and on and on about how hard you have life as a shift-working controller is tired. I'm a shift-working controller and I earn triple what my shift-working ER nurse wife does, for half the hours and considerably less peril of being stabbed.
It is not the shift work, it is a poor design of rosters that are there just to cover the lack of staff. It is being called at 9am after you finished work at 6am to come into work at 4pm. Yes, this happens. And then you make the slightest mistake and your career is over.

But hey, if you are happy to perform your duty tired, which exposes yourself to criminal prosecution for negligence, and also risking 1000s of lives, you should just sign up and enjoy work 10 days straight. Otherwise stfu

Keg 29th Oct 2012 23:54

I don't have a horse in this race but this...


But hey, if you are happy to perform your duty tired, which exposes yourself to criminal prosecution for negligence....
.... was not the point Woodwork was making.

Baileys 29th Oct 2012 23:57


It is being called at 9am after you finished work at 6am to come into work at 4pm. Yes, this happens.
And remind me again why you would even answer your phone in this situation. Surely you would be sleeping with your phone off or on silent. Surely if it was a work number you wouldn't answer it because you are asleep!

Come on - most of the controllers love the OT otherwise they would be 'asleep'.

Woodwork 30th Oct 2012 00:02


you should just sign up and enjoy work 10 days straight. Otherwise stfu
Sorry if I upset you Mikk - but I have worked for a number of employers in my life, including ASA. I've fixed roads, worked in libraries, cleaned hire cars, defended my country, interned for an estate agent, tried flying, run a business, delivered pizzas, cleaned old ladies' windscreens at an old full-service petrol station, fixed motorcycles... They all had good and bad points. If your life is so unhappy with ASA - noting you give your location as Europe, which I didn't think had any ASA locations - have you considered doing something else? I reckon my next gig might be my own truck. There's good money in it for little overhead, albeit I might find myself working for 10 days straight...


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